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- Tasks: Be the friendly face for customers and manage their service appointments.
- Company: Join a progressive dealership known for its inclusive culture and top-notch vehicles.
- Benefits: Enjoy a competitive salary, manufacturer training, and clear career progression.
- Why this job: This role offers a chance to work with amazing cars and a supportive team.
- Qualifications: Customer-focused attitude is key; experience in a dealership is a plus but not required.
- Other info: Reach out to Ed Bott at ASI Recruitment for more details!
Automotive Service Advisor required in Bishop’s Stortford up to £30,000 basic salary + OTE Monday to Friday, Saturday AM (1 in 4) This is a exciting opportunity to join a fantastic dealership and work alongside some of the nicest vehicles in the Automotive sector. Our client is an inclusive and progressive company that is seeking a personable customer advisor to further develop and promote the brands services. Key Responsibilities/Skills: * Greeting customers and scheduling services * Keeping customers updated on the progress of their vehicle * Providing additional services including service plans * Handling customer complaints For your hard work you will be rewarded with: * Great starting salary * A fantastic dealer group with genuine progression routes * Manufacturer training * The opportunity to work with like-minded Service department members Although Main Dealer experience would be beneficial, this business is seeking someone personable and customer-centric, so if you stand apart, do apply. If this position sounds perfect for the next step in your career, please get in touch with Ed Bott at ASI Recruitment using ref: 6679 to discuss in more detail. Important ASI Recruitment will not forward your CV to any job without speaking to you first, can you please make sure your contact details are on your CV, Mobile, Email and Landline if you have one If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV. Our standard procedure is to speak to you before we send your CV to any of our clients so please make sure your contact details are on your CV
Automotive Service Advisor employer: ASI Recruitment
Contact Detail:
ASI Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor
✨Tip Number 1
Make sure to showcase your customer service skills during the interview. Since this role is all about being personable and customer-centric, think of specific examples where you've gone above and beyond for a customer.
✨Tip Number 2
Familiarize yourself with the latest automotive trends and technologies. Being knowledgeable about the vehicles you’ll be working with can set you apart from other candidates and show your genuine interest in the industry.
✨Tip Number 3
Prepare to discuss how you handle customer complaints. This is a key responsibility in the job description, so having a clear strategy or example ready will demonstrate your problem-solving abilities.
✨Tip Number 4
Network with current employees or others in the automotive service industry. They can provide insights into the company culture and what it takes to succeed in this role, which can be invaluable during your application process.
We think you need these skills to ace Automotive Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any automotive knowledge you have. Emphasize your personable nature and ability to handle customer complaints effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the dealership. Mention specific skills that align with the job description, such as scheduling services and keeping customers updated.
Include Contact Details: Ensure your CV includes your mobile, email, and landline contact details. This is crucial as the recruitment process requires them to reach out to you before forwarding your CV.
Follow Up: After submitting your application, consider following up with ASI Recruitment to express your continued interest in the position. This can help keep your application top of mind.
How to prepare for a job interview at ASI Recruitment
✨Show Your Customer-Centric Attitude
As an Automotive Service Advisor, your ability to connect with customers is crucial. Be prepared to share examples of how you've successfully handled customer interactions in the past, especially in challenging situations.
✨Demonstrate Knowledge of Automotive Services
Familiarize yourself with common automotive services and products offered by the dealership. This will not only show your interest in the role but also help you answer questions confidently during the interview.
✨Prepare for Scenario-Based Questions
Expect to be asked how you would handle specific customer scenarios, such as complaints or service scheduling. Practice your responses to demonstrate your problem-solving skills and customer service approach.
✨Highlight Your Teamwork Skills
Since you'll be working alongside other service department members, emphasize your ability to collaborate effectively. Share experiences where you contributed to a team goal or supported colleagues in delivering excellent service.
