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- Tasks: Support business travel applications and online booking tools, providing second-tier assistance.
- Company: Join a lovely global TMC with a focus on business travel solutions.
- Benefits: Enjoy a hybrid work model, competitive salary, and training options from home or office.
- Why this job: Be part of a supportive team, enhance your skills, and make an impact in corporate travel.
- Qualifications: Experience in business travel or corporate support; Sabre knowledge is a major plus.
- Other info: Work Monday to Friday, 9am to 5:30pm, with opportunities for growth.
Business travel Online support agent – Required for this lovely global TMC. Hybrid of homebased, salary around 28k but they could stretch to 30k for the perfect candidate. They need a background in business travel as an business travel consultant or online support. Sabre knowledge would be ideal with some knowledge of concur. Business travel online support agents duties -You will be part of the companies support services who are responsible for supporting all internal applications and third party products , with a focus on the business and online booking tools used by the company -Provide second tier support , including assistance with service features , customer policy and procedures -Document appropriate details of inquiry , notifies internal customers according to notification schedule and takes timely action Business travel online support agents skills required -Either an experience business travel consultant looking for a new challenge or someone in corporate travel with support experience -Sabre knowledge would be a major plus as well as concur experience -Experience with other online booking tools Additional information -Monday to Friday 9am to 5.30pm -Training from home or office if you prefer If you are interested in the above role please apply online or send your cv to (url removed) quoting DT59596
Online Support Consultant employer: C&M Travel Recruitment
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Support Consultant
✨Tip Number 1
Make sure to highlight your experience in business travel during any conversations or interviews. This role specifically seeks candidates with a background in business travel consulting, so showcasing relevant experiences will set you apart.
✨Tip Number 2
Familiarize yourself with Sabre and Concur if you haven't already. Since knowledge of these tools is a major plus for this position, being able to discuss your familiarity or willingness to learn them can demonstrate your commitment to the role.
✨Tip Number 3
Prepare to discuss your problem-solving skills and how you've handled support inquiries in the past. This role involves providing second-tier support, so having examples ready will show that you're capable of handling the responsibilities.
✨Tip Number 4
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying or interviewing.
We think you need these skills to ace Online Support Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in business travel and online support. Emphasize any relevant roles you've held, particularly those involving Sabre or Concur.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that align with the job description, especially your knowledge of business travel tools.
Highlight Relevant Skills: In your application, clearly outline your skills related to second tier support and customer service. Provide examples of how you've successfully assisted clients or internal teams in the past.
Follow Application Instructions: Ensure you apply online as instructed in the job description. Double-check that you quote the reference number DT59596 in your application to ensure it reaches the right team.
How to prepare for a job interview at C&M Travel Recruitment
✨Show Your Business Travel Expertise
Make sure to highlight your background in business travel during the interview. Discuss specific experiences you've had as a business travel consultant or in online support, and how they relate to the role.
✨Demonstrate Your Technical Skills
Since Sabre knowledge is a major plus, be prepared to discuss your experience with it. If you have used Concur or other online booking tools, mention those as well, and be ready to explain how you utilized them in your previous roles.
✨Understand the Company’s Support Services
Research the company’s internal applications and third-party products. Familiarize yourself with their business and online booking tools so you can speak confidently about how you would support them.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Prepare examples of how you handled customer inquiries or technical issues in the past, focusing on your approach to providing second-tier support.
