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- Tasks: Be the friendly face of our store, assisting customers and ensuring top-notch service.
- Company: Join Cooksongold, a trusted name in jewellery since 1918, located in Birmingham's Jewellery Quarter.
- Benefits: Enjoy a starting salary of £24,570, generous leave, and amazing discounts on products.
- Why this job: This role offers a chance to grow in a supportive team while engaging with jewellery enthusiasts.
- Qualifications: Previous customer service experience is essential; a passion for jewellery is a plus!
- Other info: Flexible roles available; perfect for students looking to gain valuable work experience.
The predicted salary is between 24570 - 27300 £ per year.
Sales Coordinator / Sales Assistant Jewellery Quarter, Birmingham, West Midlands Starting salary £24,570 About Us We are Cooksongold, and we’ve been proudly supporting jewellers since 1918, with everything from precious metals to jewellery tools. We are part of HM Precious Metals, one of Europe\’s largest refiners and processors of precious metals. Based in the heart of the Birmingham Jewellery Quarter, we are a friendly, well-established and growing business of 280 employees. We are highly rated by our customers – we were awarded a Feefo Trusted Platinum Service Award for 2024 as a result of our excellent customer feedback ratings. We are currently looking to recruit a confident Sales Coordinator / Sales Assistant to join our friendly team at our thriving store based in the heart of Birmingham Jewellery Quarter. You will be the face of the store, delivering a reliable and friendly service to our customers, offering advice and expertise on our range of products and ensuring our customers have everything they need. This is a varied role and, as well as providing a counter service, you will also be getting involved in other areas of the business to ensure we are able to offer a consistently high standard of customer service, whether that\’s product sales, handling precious metal scrap queries, general administration, stock replenishment and getting involved with the twice yearly stock take. To succeed in this role, you will need previous experience in a customer facing role, a desire to deliver excellent customer service and to go the extra mile to get the job done. An interest in jewellery making would be beneficial, but not essential. What we can offer you in return: – A starting salary of £24,570 – Up to 34 days’ paid leave per year (inc bank hols) – Interest free loans for travel to work costs (annual travel passes / parking permits / clean air zone passes) – A generous Pension Scheme, employee contributions are matched by the company up to 8% – Life Assurance up to x6 salary – Employee Assistance Programme, with free access to a GP, counselling & legal advice for you and your household – BIG discounts on company products – everything from precious metal to tools – Eyecare Vouchers Other organisations may call this role Retail Assistant, Retail Sales Assistant, Store Assistant, Customer Service Assistant, or Customer Assistant. Our Job Applicant Privacy Notice can be viewed on our website. So, if you’re seeking your next challenge as a Sales Coordinator / Sales Assistant, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency
Contact Detail:
Cooksongold Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator / Sales Assistant
✨Tip Number 1
Familiarise yourself with Cooksongold's product range and services. Understanding the specifics of what they offer will not only help you in conversations during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous customer service experience you have, especially in retail or sales. Be prepared to share specific examples of how you've gone above and beyond for customers in past roles.
✨Tip Number 3
Research the Birmingham Jewellery Quarter and its significance in the jewellery industry. Showing that you understand the local context can set you apart as a candidate who is not just looking for any job, but is genuinely interested in this particular position.
✨Tip Number 4
Prepare questions to ask during your interview that reflect your enthusiasm for the role and the company. Inquiring about team dynamics or upcoming projects can show that you're thinking about how you can contribute to their success.
We think you need these skills to ace Sales Coordinator / Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Sales Coordinator / Sales Assistant position. Tailor your application to highlight relevant experience in customer service and any interest in jewellery making.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous customer-facing roles. Emphasise your skills in delivering excellent customer service and any specific achievements that demonstrate your ability to go the extra mile.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Cooksongold and how your background aligns with their values of providing reliable and friendly service.
Proofread Your Application: Before submitting your application, take the time to proofread all documents. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application reflects your attention to detail.
How to prepare for a job interview at Cooksongold
✨Show Your Customer Service Skills
Since the role involves being the face of the store, it's crucial to demonstrate your customer service experience. Prepare examples of how you've gone above and beyond for customers in previous roles.
✨Research the Company
Familiarise yourself with Cooksongold and its history in the jewellery industry. Understanding their products and values will help you connect better during the interview and show your genuine interest in the company.
✨Prepare for Product Knowledge Questions
While an interest in jewellery making is beneficial, be ready to discuss any relevant knowledge you have about jewellery tools and precious metals. This will showcase your enthusiasm and readiness to learn.
✨Demonstrate Team Spirit
As this role involves working closely with a team, highlight your ability to collaborate and support colleagues. Share experiences where teamwork led to successful outcomes, emphasising your friendly and approachable nature.
