Certification Manager

Role: Certification Manager

Salary: Up to £50,000 per annum

Location: Manchester

The Centre for Assessment (CfA) team has an exciting new opportunity for a Certification Manager. In this role, you will develop, manage, and maintain all (CfA) UKAS accreditations and to ensure all certification audits undertaken comply with accreditation standards.

Centre for Assessment (CFA) is a leading UKAS-accredited certification body specialising in providing assessment, certification, and training services to thousands of clients both nationally and internationally. With over 20 years’ experience in the assessment and certification industry, CFA partners with a highly skilled team of Auditors and Assessors to provide a client-focused, value-adding service.

Key Responsibilities

· To make certification decisions for all accredited certifications, ensuring CfA and UKAS brand is used correctly and as authorised.

· Develop, maintain, and continually improve CfA’s Quality System, including systems, policies, and procedures, in accordance with accreditation requirements.

· Implement systems, processes, procedures and recruit technically competent personnel when working with new international standards.

· Provide technical support, advice, and guidance to CfA’s Business Development and Customer Services teams and advise the Service Director on the effectiveness of the Quality System.

· To be the main point of contact for all Auditor technical queries and questions on accredited certifications, including managing and leading Auditor and Technical Advisor meetings.

· Maintain the impartiality of CfA services including co-ordination of management review and impartiality committee meetings, providing, populating, circulating, and storing information required by the Committees.

· Develop and maintain the system to allocate new audit work to competent Auditors and offer support where necessary.

About you

· Well organised with the ability to manage and prioritise your own workload.

· Previous experience in a customer service certification environment.

· Some experience working for a UKAS-accredited certification body within the certification team.

· Lead Auditor for one or more of the main management system standards: ISO 9001 QMS, ISO 14001 EMS, ISO. 45001 OHSMS and/or ISO 27001 ISMS.

Skills Required

· Lead Auditor trained for ISO 9001.

· Experience and training in ISO 17021 and ISO 17065.

· Some experience working for a UKAS-accredited certification body within the certification team.

· Ability to relate to people at all levels.

· Technical knowledge and qualification i.e. IEMA, IOSH, or QPC is desirable.

· Previous Internal Audit training.

We are committed to safeguarding and promoting the welfare of everyone including vulnerable adults and young people, we expect all staff to share this commitment. All appointments will be subject to Safer Recruitment Procedures which include a DBS check. This will be conducted by Due Diligence Limited (DDC Ltd) on behalf of GC. Please note that the successful candidate will not be required to pay for this.

We are committed to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the essential requirements for a role. This commitment applies to candidates who have a disability or are from a diverse ethnic community.

As part of our application process, you can ask to be considered under this scheme if you are from an ethnic community or have a physical or mental impairment that has a substantial and long-term negative effect on your ability to do normal daily activities. Providing that you meet the essential criteria for the role, you will then be invited for an interview. Your guaranteed interview application will only be shared with the Hiring Manager and our Internal Recruitment Team.

We are a member of the national campaign Ban the Box; this campaign aims to open opportunities for people with convictions to compete for jobs. We’re supporting the campaign by removing conviction questions at the application stage.