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- Tasks: Manage customer accounts and collaborate with sales to exceed targets.
- Company: Join a leading food company known for supplying fresh produce to top UK retailers.
- Benefits: Enjoy flexible working with three office days and remote options.
- Why this job: Be part of a dynamic team driving organic product partnerships and making an impact.
- Qualifications: 3+ years in account management, strong negotiation skills, and data analysis experience required.
- Other info: Diversity, equity, and inclusion are core values; we celebrate differences and foster innovation.
The predicted salary is between 36000 - 60000 £ per year.
Direct message the job poster from Elliott Charles International
Hillary Gutu – Global Executive Recruiter
Senior Business Consultant – Fresh Produce & CEA
Location: West Midlands (Office-based 3 days per week, remote for the remaining days)
Reports to: Head of Sales
We are currently seeking a proactive National Account Manager on behalf of a leading food company, well-known for supplying fresh food to top UK retailers. This role offers a flexible working arrangement, with three office-based days per week and the remaining days remote.
Key Responsibilities:
- Collaborate closely with the sales team to achieve and exceed annual sales and gross margin targets.
- Manage and develop strong relationships with designated customers, ensuring exceptional service and deep understanding of their needs.
- Work alongside technical, procurement, and finance teams to drive performance, ensuring sales and margin goals are met or exceeded.
- Position the company as the leading and preferred partner for organic products across all retailers.
Qualifications & Skills:
- Minimum 3 years of experience in account management, ideally within the fresh grocery or FMCG industry.
- Strong negotiation and relationship-building skills.
- Proven experience with data analysis, pricing strategy, and customer planning.
- Excellent time management, with the ability to work to critical deadlines in a fast-paced environment.
- Proficient in Microsoft Office, especially Excel; familiarity with data input and system management.
DE&I
At Elliott Charles International Selection, diversity, equity, and inclusion are fundamental to our identity. We thrive on diverse perspectives, ensure equal opportunities, and nurture an inclusive environment. Through education, policy reviews, and active feedback, we maintain our commitment. Discrimination has no place here. Our dedication to DE&I not only strengthens us but also contributes to a fairer world. We celebrate differences, fostering growth and innovation.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Business Development and Sales
Industries
Food and Beverage Retail, Food and Beverage Manufacturing, and Retail
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Contact Detail:
Elliott Charles International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager
✨Tip Number 1
Research the company thoroughly before your interview. Understand their products, values, and market position, especially in the fresh food sector. This knowledge will help you tailor your responses and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations for the Customer Account Manager role, which can give you an edge during discussions.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your negotiation and relationship-building skills. Be ready to discuss how you've successfully managed accounts and exceeded sales targets in previous roles.
✨Tip Number 4
Familiarise yourself with the latest trends in the fresh grocery and FMCG industries. Being able to discuss current market dynamics and how they affect customer needs will position you as a knowledgeable candidate who can contribute to the company's success.
We think you need these skills to ace Customer Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly within the fresh grocery or FMCG industry. Use specific examples to demonstrate your negotiation and relationship-building skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the food industry and your passion for organic products. Mention how your skills align with the company's goals and values, especially regarding diversity, equity, and inclusion.
Highlight Relevant Skills: In your application, emphasise your proficiency in Microsoft Office, particularly Excel, and your experience with data analysis and pricing strategy. This will show that you have the technical skills needed for the role.
Follow Up: After submitting your application, consider sending a polite follow-up message to express your continued interest in the position. This can help keep you on the recruiter's radar and demonstrate your enthusiasm for the role.
How to prepare for a job interview at Elliott Charles International
✨Research the Company
Before your interview, take some time to learn about the company’s values, mission, and recent developments in the fresh food industry. This will not only help you understand their business better but also allow you to tailor your answers to align with their goals.
✨Showcase Your Relationship-Building Skills
As a Customer Account Manager, strong relationships are key. Prepare examples from your past experiences where you successfully built and maintained client relationships. Highlight how these skills can benefit the company and its customers.
✨Prepare for Data-Driven Questions
Given the emphasis on data analysis and pricing strategy in the job description, be ready to discuss your experience with data management. Bring specific examples of how you've used data to drive sales or improve customer satisfaction.
✨Demonstrate Flexibility and Time Management
With a mix of office-based and remote work, it’s important to show that you can manage your time effectively. Discuss how you prioritise tasks and meet deadlines, especially in fast-paced environments, to reassure them of your adaptability.
