Customer Service Executive - 6 Month FTC

Apply today to work as a Customer Service Executive for our client, a UK-leading Safety and Workplace supplier, part of Bunzl plc, a global FTSE 100 company. Staffline is recruiting a Customer Service Executive in Cambridge for a 6-month fixed-term contract. The rate of pay is £28,357 per annum + bonus! This is a full-time role working fixed shifts and the hours of work are: – 8:30am to 5pm Your Time at Work As a Customer Service Executive you will assist in the achievement of branch sales, profit and customer service targets. Sales: – Make daily calls in accordance with the call diary to generate repeat orders, ensuring all orders are captured, and opportunities are taken to maximise sales and margin through range extensions, own brand, etc. – Grow and develop new and lapsed accounts within the defined portfolio against targets working with other sales staff to achieve maximum potential – Study reports, complete gap analysis on customer accounts, and constantly review customer trends with a view to identifying ways to increase sales and margin such as product switches to own brand, special offers etc. Customer Service: – Accurately set up customers and the orders on the system, completing call logs and reports – Deal with all customer issues/ queries/ requests for product and service information promptly, efficiently, and courteously, ensuring appropriate follow-up is completed where required – Manage out-of-stock items by communicating with purchasing and advising customers accordingly. – Maintain effective communications and good working relationships with all internal and external teams, particularly operations, sales, stock control, and credit control to ensure maximum customer service levels are achieved. Our Perfect Worker Our perfect worker will have great customer service and sales skills. You will show accuracy in your work. Experience in a similar role is required. Key Information and Benefits – Earn £28,357 per annum + bonus! – Fixed shifts – Free car parking on site Job Ref: 1BUNZL About Staffline Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline