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- Tasks: Provide technical support and advice to staff and customers in an office setting.
- Company: Join a leading manufacturer of boiler and heating systems in Kent.
- Benefits: Enjoy a competitive salary, 25 days holiday, private healthcare, pension, and bonuses.
- Why this job: Perfect for ex-engineers seeking a stable office role with a reputable company.
- Qualifications: Must have experience as a gas/heating engineer and relevant ACS certifications.
- Other info: Candidates must be based in Kent and have strong communication skills.
Gas Engineer/Technical Support (Off Tools) £45k+ Basic Salary + 25 Days Holiday + Private Healthcare + Pension + Bonus Location – Kent We currently have a superb opportunity for an experienced and qualified Gas/Heating/Renewable Engineer to join an established Manufacturer of domestic and commercial boiler, heating and heat pump systems. The role will likely suit an ex-engineer or someone who wants to come off the tools and work in an office environment. Job Role: Predominantly working in office, based in Kent therefore you will need to be Kent based and to be considered. As a Gas/Technical Support Engineer, you'll be responsible for; – Providing technical and product support to relevant staff, engineers and customers Talking to customers and offering technical advice Responsible for some breakdown and fault-finding work Site visitsKey Skills and Experience Required: Must have previous experience as a gas / heating engineer, therefore the role will suit someone who has previously been a hands-on gas engineer and who may now be looking to come away from the tools. Hold either your Domestic Gas ACS, or Commercial Gas ACS. (such as CCN1, CENWAT, CKR1, HTR1, COCN1 Or CODNCO1 Changeover, ICPN1, CIGA1, CDGA1, CORT1, TPCP1a) You MUST have a strong understanding and technical knowledge of domestic OR commercial gas, boiler and heating systems. Good computer and communication skills. Happy working in an office environment. Domestic Gas, Commercial Gas, Air Source Heat Pumps, Ground Source Heat Pumps, Gas Engineer, Boiler Manufacturer, Technical Support Engineer Alecto Recruitment Limited is acting as an Employment Business in relation to this vacancy. If your experience matches please forward your CV asap and to Mike Prew, Alecto Recruitment. We thank all applicants who respond, but only those shortlisted will be contacted. INDG
Gas Engineer/Technical Support (Off Tools) employer: Alecto Recruitment
Contact Detail:
Alecto Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Engineer/Technical Support (Off Tools)
✨Tip Number 1
Make sure to highlight your hands-on experience as a gas engineer during any conversations or interviews. This role is perfect for someone looking to transition from on-site work to an office environment, so emphasize how your practical knowledge can benefit the technical support team.
✨Tip Number 2
Familiarize yourself with the specific products and systems offered by the company. Being able to discuss their boilers, heating, and heat pump systems in detail will show your genuine interest and help you stand out as a candidate.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills, especially in relation to breakdowns and fault-finding. Think of examples from your previous experience where you successfully diagnosed and resolved issues, as this will be crucial in a technical support role.
✨Tip Number 4
Since good communication skills are essential for this position, practice explaining complex technical concepts in simple terms. This will not only help you in interviews but also in your future interactions with customers and colleagues.
We think you need these skills to ace Gas Engineer/Technical Support (Off Tools)
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Gas Engineer/Technical Support. Highlight your experience as a hands-on gas engineer and how it translates to providing technical support in an office environment.
Tailor Your CV: Customize your CV to emphasize your relevant experience in gas and heating systems. Include specific qualifications like Domestic Gas ACS or Commercial Gas ACS certifications, and any technical knowledge that aligns with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for transitioning from hands-on work to a technical support role. Mention your communication skills and your ability to provide excellent customer service, which are crucial for this position.
Highlight Relevant Skills: In your application, make sure to highlight your computer skills and any experience with fault-finding and breakdown work. This will demonstrate your readiness for the technical aspects of the role.
How to prepare for a job interview at Alecto Recruitment
✨Showcase Your Technical Knowledge
Make sure to highlight your experience and understanding of domestic and commercial gas systems during the interview. Be prepared to discuss specific scenarios where you've applied your technical skills, as this will demonstrate your expertise to the interviewer.
✨Communicate Clearly
Since the role involves providing technical support and advice, practice articulating complex technical concepts in a simple manner. This will help you convey your ideas effectively and show that you can communicate well with both customers and colleagues.
✨Demonstrate Problem-Solving Skills
Be ready to discuss past experiences where you successfully diagnosed and resolved issues. Providing examples of your fault-finding work will illustrate your ability to think critically and solve problems efficiently.
✨Express Your Interest in Office Work
Since this position is off tools and primarily office-based, express your enthusiasm for transitioning into this environment. Share why you believe this change will benefit your career and how you can contribute positively to the team.
