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- Tasks: Ensure a safe environment while providing excellent customer service and monitoring security systems.
- Company: Momentum Recruitment is a specialist in security recruitment across the EMEA region.
- Benefits: Enjoy free breakfast, free parking, 23 days holiday, and company discounts.
- Why this job: Join a dynamic team with guaranteed hours and opportunities for ongoing training and development.
- Qualifications: Great customer service skills and conflict resolution experience are essential; prior security experience is a plus.
- Other info: Positions available across various London locations with flexible shifts.
Job Description
Retail Loss Prevention Officer (Retail Security)\\nSalary: Up to £31,700 depending on experience, plus bonus, discounts.\\nHours: Days only (5 days from 7 on a rota basis, hours between 9:30am – 8pm, including some weekends). Up to 42 hours per week. Guaranteed hours contract.\\nLocation: London – Oxford Street\\n\\nWe are seeking customer focused Retail Loss Prevention Officers to join a leading fashion retailer.
This is a permanent role and offers opportunity for long term career progression. The position offers a great salary, benefits & company bonus.\\n\\nIdeally you will have prior experience as a retail loss prevention officer, store detective or retail security officer.\\n\\nYour duties will include:\\n\\n * Providing a customer focused security presence\\n\\n * Ensuring a safe and secure environment for staff and visitors\\n\\n * Acting as a uniformed visual deterrent to shoplifters and security incidents\\n\\n * Following the ASCONE principle\\n\\n * Meeting and greeting customers in a friendly manner\\n\\n * Security patrols of the store\\n\\n * Work closely with store associates and the Store Manager\\n\\n * Conducting internal investigations into stock loss, fraud and theft.\\n\\n * Monitoring CCTV and security systems\\n\\n * Key holding\\n\\n * Report all security incidents in the store\\n\\n * Staff searches\\n\\n * Retail security duties\\n\\nYou should be:\\n\\n * Fully flexible to work 5 out of 7 days including some weekends\\n\\n * Hardworking and self-motivated\\n\\n * Good time management and able to work under pressure\\n\\n * Customer focused\\n\\n * Ideally you will have retail security officer, retail store or loss prevention experience or experience as a store detective.\\n\\nMomentum Recruitment\\n\\nEstablished as a Security Recruitment specialist Momentum Recruitment provide a quality focused security recruitment service for the provision of permanent, contract & temporary staff across the EMEA region.\\n\\nMomentum Recruitment covers the following markets.\\n\\n * Corporate Security\\n\\n * Security Guarding – Management & Operations\\n\\n * Security Officer & site personnel staff\\n\\n * Retail Loss Prevention, Audit & Fraud\\n\\n * Facilities Management
Contact Detail:
Momentum Security Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loss Prevention Officer
✨Tip Number 1
Familiarise yourself with the specific locations where we have vacancies. Knowing the area can help you understand the local customer base and potential security challenges, which will impress during your interview.
✨Tip Number 2
Brush up on your conflict resolution skills. Consider scenarios you might face in a retail environment and think about how you would handle them. This will show us that you're prepared for the role.
✨Tip Number 3
Demonstrate your customer service skills in any interactions you have with us. Whether it's through networking or during the interview process, showing that you can engage positively with customers is key.
✨Tip Number 4
Research common security practices and technologies, such as CCTV monitoring and internal investigations. Being knowledgeable about these topics will help you stand out as a candidate who is serious about the role.
We think you need these skills to ace Loss Prevention Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in security and retail loss prevention. Emphasise any previous roles where you demonstrated conflict resolution skills and customer service.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your flexibility to work the required hours and your ability to provide a customer-focused security presence.
Highlight Relevant Skills: In your application, clearly outline your skills related to monitoring CCTV systems, conducting investigations, and working closely with store associates. Use specific examples to demonstrate these abilities.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a security role.
How to prepare for a job interview at Momentum Security Recruitment
✨Showcase Your Customer Service Skills
As a Loss Prevention Officer, you'll need to demonstrate excellent customer service skills. Prepare examples from your past experiences where you successfully resolved conflicts or provided exceptional service to customers.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific duties outlined in the job description. Be ready to discuss how your previous experience aligns with tasks like monitoring CCTV systems and conducting internal investigations into stock loss.
✨Demonstrate Flexibility
Since the role requires working 5 out of 7 days, including weekends, be prepared to discuss your availability. Highlight your willingness to adapt to the rota and your commitment to being a reliable team member.
✨Prepare for Scenario-Based Questions
Expect questions that assess your conflict resolution skills. Think of scenarios where you've had to handle difficult situations, and be ready to explain your thought process and the outcomes of your actions.
