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- Tasks: Join our team as a Service Advisor, helping customers book their vehicles and providing top-notch service.
- Company: Octane Recruitment specializes in automotive and related industries, connecting talent with opportunity.
- Benefits: Enjoy a competitive salary, bonus potential, and a company pension scheme.
- Why this job: Be part of a high-performing team in a busy dealership, making a real impact on customer satisfaction.
- Qualifications: Must have 2+ years in the motor trade; experience with dealership systems is a plus.
- Other info: Confidential applications welcome; we value your privacy.
Service Advisor Vacancy – Aylesbury
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
Salary: £28,325 + bonus (OTE 45k+)
Working hours: Monday to Friday, 1 in 4 Saturday mornings
Ref: 27373
My client is recruiting for an experienced Service Advisor to join their dealership in the Aylesbury area. This is working for an established and high performing team.
Fantastic benefits package that includes:
Competitive starting salary
Company pension scheme
Service Advisor Role:
This Service Advisor position entails dealing with the customer as they wish to book their vehicle into the workshop. Delivering high levels of customer service you will find their requirements and advise on cost, time scale and what exactly will happen
The role is with a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer service
Requirement:
– The right individual must have previous motor trade experience. We may consider someone from an independent garage who can show the knowledge, confidence and driven manner.
– Have a steady work history
– At least 2 years’ experience working within the motor trade / car dealership as a Service Advisor
– Pinnacle or Kerridge experience is preferable but not essential. Having experience with some sort of dealership system.
– Looking for a confident, friendly and professional individual with a strong customer service background.
All applications will be treated with the utmost confidentiality
MDLOJ
Consultant: Jason Evans
Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Service, Aftersales and Parts – Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers
Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments
Service Advisor - Aylesbury employer: Octane Recruitment
Contact Detail:
Octane Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor - Aylesbury
✨Tip Number 1
Familiarize yourself with the specific dealership systems mentioned in the job description, like Pinnacle or Kerridge. Even if you don't have direct experience, showing that you understand these systems can set you apart.
✨Tip Number 2
Highlight your customer service skills during any interactions. Since this role emphasizes high levels of customer service, be prepared to share examples of how you've successfully handled customer inquiries or complaints in the past.
✨Tip Number 3
Research the dealership and its reputation in the Aylesbury area. Being knowledgeable about their services and customer feedback will help you demonstrate your genuine interest in the position during discussions.
✨Tip Number 4
Network with current or former employees of the dealership if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
We think you need these skills to ace Service Advisor - Aylesbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous motor trade experience and any relevant roles as a Service Advisor. Emphasize your customer service skills and any specific systems you've worked with, like Pinnacle or Kerridge.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the dealership. Mention your ability to handle high volumes of customer inquiries while maintaining excellent service standards.
Showcase Relevant Experience: When detailing your work history, focus on your achievements in previous roles. Include examples of how you successfully managed customer expectations and resolved issues in a busy environment.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in a customer-facing role.
How to prepare for a job interview at Octane Recruitment
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to deliver high levels of customer service is crucial. Prepare examples from your previous roles where you successfully handled customer inquiries or resolved issues, demonstrating your friendly and professional demeanor.
✨Familiarize Yourself with Dealership Systems
While Pinnacle or Kerridge experience is preferable, it's important to show that you are adaptable and willing to learn new systems. Research these systems beforehand and be ready to discuss how your past experiences can translate to using them effectively.
✨Demonstrate Your Motor Trade Knowledge
Having at least 2 years of experience in the motor trade is essential. Be prepared to discuss specific scenarios where your knowledge of vehicle servicing and repairs helped you assist customers effectively.
✨Prepare for Volume Management Questions
This role requires handling a busy dealership environment. Think of examples where you successfully managed multiple tasks or high volumes of customer interactions while maintaining quality service, and be ready to share these during the interview.
