Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a Sales Administrator, handling orders and customer queries daily.
- Company: We're a well-established company in Telford, known for our commitment to quality service.
- Benefits: Enjoy a full-time, permanent position with a supportive team environment.
- Why this job: This role offers hands-on experience in sales administration and excellent customer service skills.
- Qualifications: Previous experience in Sales Administration and strong communication skills are essential.
- Other info: Working hours are 8:00 AM to 4:30 PM, with occasional early shifts for holiday cover.
My well established client based in Telford are looking for a Sales Administrator to join their team on a full time and permanent basis. Duties include:- * Despatch of all products, working with hauliers / drivers to ensure booking of transport, ticket allocation and efficient loading of products * Answering all business calls into the office and directing to the correct person or dealing with query * Supporting customers in the delivery of orders * Logging of all quotations and sales orders * Build and maintain quotation log and report on weekly quote figures * Input of orders to produce confirmation of orders when system allows * Inputting of deliveries onto Roadrunner and Pallet Force systems * Manage despatch operations after 2.30 PM and cover for despatch all day when needed * Greeting visitors * Updating, maintaining and creating all customer information on CRM system * Support the sales function as and when required providing holiday cover * Ensuring a high level of customer service Key Skills :- * Essential you have worked within Sales Administration previously * Excellent communication skills with the ability to liaise with people at all levels. * Good Customer service skills * Able to work as part of a team Working hours – 8.00am – 4.30pm (Half an hour for lunch) 20 days per year you will be required to cover for the despatch function to cover holiday working 6.00am – 2.30pm Please note this is not a Hybrid role
Sales Administrator employer: Involve Recruitment
Contact Detail:
Involve Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarize yourself with the specific logistics and despatch processes mentioned in the job description. Understanding how to efficiently manage transport bookings and product loading will give you an edge during the interview.
✨Tip Number 2
Brush up on your CRM skills, as maintaining customer information is crucial for this role. If you have experience with specific CRM systems, be ready to discuss how you've used them effectively in past positions.
✨Tip Number 3
Highlight your previous experience in sales administration during conversations. Be prepared to share examples of how you've successfully supported sales functions and managed customer queries.
✨Tip Number 4
Demonstrate your communication skills by practicing how you would handle various customer service scenarios. Being able to articulate your approach to resolving issues will show that you're a great fit for the team.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in sales administration. Focus on relevant skills such as communication, customer service, and teamwork, as these are essential for the role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples from your past work that demonstrate your ability to manage despatch operations and provide excellent customer service.
Highlight Key Skills: Clearly outline your key skills in your application. Emphasize your experience with CRM systems, handling business calls, and managing quotations and sales orders, as these are crucial for the Sales Administrator role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is important in a sales administration position.
How to prepare for a job interview at Involve Recruitment
✨Showcase Your Sales Administration Experience
Make sure to highlight your previous experience in sales administration during the interview. Be prepared to discuss specific tasks you've handled, such as managing orders, logging quotations, and using CRM systems.
✨Demonstrate Excellent Communication Skills
Since the role requires liaising with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with customers and team members in past roles.
✨Emphasize Customer Service Excellence
Prepare to discuss situations where you provided exceptional customer service. Think of examples that showcase your ability to handle queries and support customers in a timely manner.
✨Be Ready for Teamwork Questions
As teamwork is essential for this role, be ready to share experiences where you collaborated with others. Highlight your ability to work well within a team and support colleagues when needed.
