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For Companies At a Glance
- Tasks: Join our team to maintain fire systems and ensure top-notch service quality.
- Company: Ventro, Firntec, and LivGreen are leaders in fire safety and net zero retrofitting.
- Benefits: Enjoy a commission scheme, healthcare, extra leave options, and rewards for your hard work.
- Why this job: Be part of a dynamic team making a real impact in fire safety and customer satisfaction.
- Qualifications: Experience with fire alarms and excellent customer service skills are essential.
- Other info: We value diversity and encourage applications from everyone; adjustments can be made to support you.
The predicted salary is between 36000 - 60000 £ per year.
About Our Companies Ventro and Firntec are established leaders in fire safety services and building compliance. We are committed to delivering exceptional service standards while maintaining our reputation for technical excellence and innovation in the industry. Position Overview We are seeking a qualified Fire Alarm Engineer to join our professional team. This role offers the opportunity to contribute to critical fire safety operations while advancing your career in a dynamic and supportive environment. Key Responsibilities * System Maintenance & Compliance: Maintain and service advanced fire alarm systems to ensure full compliance with current safety standards and regulations * Emergency Response: Provide prompt and professional emergency service calls, demonstrating technical expertise and problem-solving capabilities * Customer Relations: Deliver professional customer service through clear communication and reliable technical support * Inventory Management: Maintain accurate records of equipment and materials, ensuring optimal stock levels and equipment readiness * Professional Development: Participate in ongoing training programs to maintain current knowledge of industry standards and emerging technologies * Regulatory Compliance: Stay informed of legislative changes, industry standards, and competitive developments affecting fire safety services * Performance Management: Achieve individual performance targets while contributing to overall team objectives * Reporting & Communication: Provide regular progress reports and participate in quarterly team meetings to share insights and best practices * Quality Assurance: Ensure all work meets Ventro\’s established quality standards and procedural requirements Essential Requirements * Demonstrated knowledge and experience in fire alarm systems and related technologies * Strong motivation and professional enthusiasm for fire safety services * Excellent organisational and time management skills * Valid UK driving licence * Proven ability to deliver high-quality customer service * Professional communication skills, both written and verbal Technical Qualifications (any/all advantageous): * ECS/CSCS card (demonstrates H&S competency for building site work) * IPAF certification (mobile platform/scissor lift operation) * Basic fire alarm training via FIA/NICEIC/SSAIB in design, installation, commissioning and/or maintenance * ECS FESS qualification in Fire and/or Emergency Lighting and/or Security * EAL3 in BS5839 Part 1 and/or Part 6 (latest fire alarm regulations) * Electrical qualifications: 18th Edition + Inspection & Testing or equivalent apprenticeship program Benefits Package * Competitive Compensation: Base salary plus performance-based commission structure * Flexible Benefits: Holiday purchase scheme allowing additional time off * Healthcare: Comprehensive healthcare coverage * Employee Referral Program: Financial incentives for successful candidate referrals * Sustainable Transport: Cycle-to-work scheme supporting environmental initiatives * Company Rewards: Access to employee discount schemes and recognition programs * Professional Support: Company vehicle, uniform, and all necessary technical equipment provided * Professional Development: Fully-financed role-specific qualifications to support career growth Ventro Ltd values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Note: Ventro prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible. We do not accept speculative CVs and no fee will be applicable if sent. By submitting an application you are agreeing to Ventro Group\’s GDPR Privacy Notice (including data storage)
Contact Detail:
Ventro Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire Alarm Engineer
✨Tip Number 1
Familiarise yourself with the latest fire safety standards and regulations. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the fire safety industry. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities at Ventro.
✨Tip Number 3
Prepare to discuss specific examples of how you've maintained fire systems in the past. Highlighting your hands-on experience will show that you have the practical skills needed for the role.
✨Tip Number 4
Demonstrate your customer service skills during the interview process. Since the role involves effective communication with clients, showcasing your ability to handle customer interactions will set you apart.
We think you need these skills to ace Fire Alarm Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Fire Alarm Engineer. Familiarise yourself with the key tasks mentioned in the job description, such as maintaining fire systems and responding to service calls.
Tailor Your CV: Highlight your relevant experience in maintaining fire alarms, emergency lighting, and any other related systems. Use specific examples to demonstrate your skills and achievements that align with the requirements of the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention your understanding of their focus on fire safety services and net zero retrofit, and explain how your background makes you a great fit for their team.
Showcase Your Customer Service Skills: Since exceptional customer service is crucial for this role, provide examples in your application that illustrate your ability to communicate effectively with clients and respond to their needs promptly.
How to prepare for a job interview at Ventro Group
✨Showcase Your Technical Knowledge
Make sure to brush up on your knowledge of fire alarm systems, emergency lighting, and AOVs. Be prepared to discuss your previous experience in maintaining these systems and how you ensure compliance with current standards.
✨Demonstrate Customer Service Skills
Since exceptional customer service is key for this role, think of examples where you've effectively communicated with clients or resolved issues. Highlight your ability to understand customer needs and provide solutions.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as responding to a service call or managing your equipment stock. Practise articulating your thought process and decision-making skills in these scenarios.
✨Express Your Enthusiasm and Drive
The company values energy and enthusiasm, so be sure to convey your passion for fire safety and your motivation to contribute to the team. Share your personal goals and how they align with the company's objectives.
