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- Tasks: Welcome guests and assist with their needs from check-in to check-out.
- Company: Join a vibrant hotel team dedicated to exceptional guest experiences.
- Benefits: Flexible shifts, opportunity for growth, and a fun work environment.
- Why this job: Perfect for those who love hospitality and enjoy meeting new people.
- Qualifications: No experience needed, just a friendly attitude and good communication skills.
- Other info: Shifts include early, late, and night options; apply with your CV today!
We are looking to recruit a Hotel Receptionist to join our Front Office Team. This is an opportunity for either an experienced receptionist or for someone with no previous experience, who has a genuine desire to work within the hospitality industry. However, service with a smile and personality is a must. You should possess excellent communication skills, with a good command of spoken English. The role will involve welcoming guests to the hotel in a friendly and helpful manner, assisting with many and varied guest requirements from check-in to check-out, ensuring excellent guest service at all times. You must have a friendly and polite manner and you will be expected to care for all customers in a helpful, professional and efficient way. Experience Previous experience working within a reception environment preferred, but not essential Skills and Knowledge Strong Communication skills (verbal, listening, writing), good level of English essential Pro-active and reliable Able to work alone and within a team Duties Ensure bookings for bedrooms and restaurant are taken in a timely, accurate and professional manner Manage all guest queries in a professional and courteous manner Ensure all banking and cash handling procedures are followed Ensure guests are looked after when they enter the Hotel ensuring all registration documents are filled out. Up-sell whenever possible to increase revenue Work with other departments on a regular basis to ensure guest satisfaction Be knowledgeable about all areas of the hotel Work environment kept clean, tidy and safe at all times in line with Health and Safety legislation. As a Receptionist, you will work shifts any 5 days out of 7. (Early shifts, Late Shifts, Night Shifts) Apply today with an up to date CV
Hotel Receptionist employer: Best Western Corona Hotel
Contact Detail:
Best Western Corona Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist
✨Tip Number 1
Show your personality! When you apply for the Hotel Receptionist position, think about how you can convey your friendly and approachable nature. Consider sharing a brief story or example during the interview that highlights your customer service skills.
✨Tip Number 2
Familiarize yourself with the hotel industry. Even if you don't have previous experience, doing some research on common practices in hospitality can help you stand out. Knowing about guest services, check-in procedures, and upselling techniques will show your genuine interest in the role.
✨Tip Number 3
Practice your communication skills. Since excellent verbal and listening skills are essential for this role, consider practicing common reception scenarios with a friend or family member. This will help you feel more confident when interacting with guests.
✨Tip Number 4
Be prepared to discuss teamwork. The job requires working closely with other departments, so think of examples from your past experiences where you successfully collaborated with others. Highlighting your ability to work as part of a team will make you a more attractive candidate.
We think you need these skills to ace Hotel Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in hospitality. Emphasize your communication skills and any customer service roles you've held.
Craft a Friendly Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work in hospitality and how you can contribute to creating a welcoming environment for guests.
Showcase Your Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've effectively communicated in previous positions or situations.
Highlight Teamwork and Reliability: Discuss your ability to work both independently and as part of a team. Share experiences where you've demonstrated reliability and proactivity in your previous roles.
How to prepare for a job interview at Best Western Corona Hotel
✨Show Your Personality
As a Hotel Receptionist, having a friendly and approachable demeanor is crucial. Make sure to showcase your personality during the interview, as this role requires service with a smile.
✨Demonstrate Communication Skills
Since excellent communication skills are essential for this position, practice articulating your thoughts clearly. Be prepared to answer questions about how you would handle guest interactions.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of examples from past experiences or hypothetical situations where you can demonstrate your proactive and reliable nature.
✨Research the Hotel
Familiarize yourself with the hotel’s services, amenities, and values. This knowledge will not only help you answer questions but also show your genuine interest in the position and the hospitality industry.
