Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage properties, ensure compliance, and provide top-notch customer service.
- Company: Join Strutt & Parker, a leading lettings team in Cambridge.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a supportive team while making a real impact in property management.
- Qualifications: GCSE level education, full driving license, and strong communication skills required.
- Other info: Ideal for organized individuals who thrive under pressure and love problem-solving.
The predicted salary is between 28800 - 43200 £ per year.
An exciting opportunity for an experienced Property Manager to join our lettings team in Cambridge.
Responsibilities
-
Manage an allocated portfolio of properties, providing efficient and accurate administrative and day to day management
-
Keeping fully compliant with up to date lettings legislation and best practice procedures referring to Team Manager as necessary
-
Acting as central contact for landlords, tenants and S&P team members during active tenancies
-
Providing excellent customer service to landlords, tenants and internal team members within S&P
-
Checking all invoices and authorising for payment within 48 hours of receipt in the office
-
Performing property visits using Peach software during active Tenancies
-
Sending visit reports to landlords and managing issues resulting from the visit
-
Ensuring both Landlord and Tenant comply with statutory and contractual obligations as per the tenancy agreement
-
Negotiating tenancy renewals and producing memorandum of agreements for signature
-
Accepting and confirming correct notices have been served by both Landlord and Tenant
-
Drawing up all legal notices on behalf of the Landlord and processing efficiently and effectively
-
Preparing communications and administering for any tenant or tenancy changes in regards to a deed of assignment and/or deed of surrender to end a tenancy
-
Ensuring the inventory report is kept up to date during the tenancy with any amendments to the property captured
-
Arranging inventory checkouts and communicate to both Landlord and Tenant.
-
Dealing with all associated administration to agree with both parties proposed deposit deductions and deposit return
-
Raising and submiting TDS paperwork within reasonable time frame to not exceed the three month deadline when a dispute has arisen
-
Organising gas safety records and electrical certificates and ensuring smoke and carbon monoxide alarms are installed following all legislation
-
Updating master portfolio spreadsheet to reflect new properties and dis-instructions
-
Organising and following up any insurance claim on behalf of the Landlord where necessary
-
Dealing with tenant and client queries regarding property matters
-
Consulting and update Team Manager and Lettings Office Head where necessary
-
When required, welcoming visitors and dealing with as appropriate
-
Attending Lettings and team meetings
-
Notifying Team Manager of any potential property issues
-
Supporting and assist the team on the daily running of another portfolio in the absence of other team members
-
Maintaining paperless filing system – ensuring accurate and up to date.
-
Keeping databases up to date including CRM and Aspasia
-
Proactively maintaining own legal knowledge and comply with all Lettings legislation
-
Ensuring the necessary processes and procedures are in place to support compliance
-
Ensuring accurate data entry and any missing data is obtained and incorrect data corrected
-
Accompany viewings with applicants when required
-
Register new applicants when required
-
Dealing with tenancy progression
-
Keeping records of all activity
-
Sell all company services strongly and ethically to generate new and repeat business
-
Demonstrate a successful track record in meeting and exceeding targets
-
Develop relationships and work closely with clients through meetings to secure future instructions/business
-
Offer a first-class level of customer service at all times
-
Educated to GCSE level or equivalent as a minimum
-
Must hold a full, valid driving license
Experience
-
A smart appearance and professional approach is essential
-
Excellent communication skills
-
Customer-focused with commitment to maintaining excellent service standards at all times
-
Team Player
-
Must possess a composed manner in order to be able to work under pressure and problem solving
-
Organised and systematic – ability to prioritise workloads
-
Ability to meet deadlines
-
An understanding of confidentiality issues and the use of discretion
-
Accuracy and attention to detail
-
Specified processes and routines, work to a fast paced environment
-
Good working knowledge of IT systems and user knowledge of Aspasia a bonus
Strutt & Parker - Property Manager (Cambridge) employer: BNP Paribas
Contact Detail:
BNP Paribas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strutt & Parker - Property Manager (Cambridge)
✨Tip Number 1
Familiarize yourself with the latest lettings legislation and best practices. This knowledge will not only help you in your day-to-day tasks but also demonstrate your commitment to compliance during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully managed client relationships in the past. Being able to discuss specific situations where you exceeded expectations can set you apart.
✨Tip Number 3
Highlight your organizational skills by discussing how you manage multiple properties or tasks simultaneously. Use real-life examples to illustrate your ability to prioritize and meet deadlines effectively.
✨Tip Number 4
If you have experience with property management software like Aspasia, make sure to mention it. Familiarity with relevant IT systems can be a significant advantage in streamlining your work processes.
We think you need these skills to ace Strutt & Parker - Property Manager (Cambridge)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management, customer service, and compliance with lettings legislation. Use specific examples that demonstrate your ability to manage a portfolio effectively.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for property management and your understanding of the role's responsibilities. Mention how your skills align with the requirements listed in the job description.
Showcase Your Communication Skills: Since excellent communication is key in this role, ensure your application materials are well-written and free of errors. This will reflect your attention to detail and professionalism.
Highlight Relevant Qualifications: If you have any certifications or training related to property management or lettings legislation, be sure to include them in your application. This can set you apart from other candidates.
How to prepare for a job interview at BNP Paribas
✨Show Your Property Management Expertise
Be prepared to discuss your previous experience in property management. Highlight specific examples where you successfully managed a portfolio, dealt with tenant issues, or ensured compliance with lettings legislation.
✨Demonstrate Excellent Communication Skills
Since the role involves acting as a central contact for landlords and tenants, practice articulating your thoughts clearly. Prepare to give examples of how you've effectively communicated in challenging situations.
✨Highlight Your Customer Service Commitment
Prepare to share instances where you went above and beyond to provide excellent customer service. This could include resolving disputes or ensuring tenant satisfaction during their tenancy.
✨Familiarize Yourself with Relevant Software
Since the job mentions using Peach software and maintaining databases, make sure you understand these tools. If you have experience with similar software, be ready to discuss how you used it to enhance your efficiency.
