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- Tasks: Join our admin team to provide customer service and support in a busy court environment.
- Company: Be part of the Worthing County and Family Court, a vital community service.
- Benefits: Enjoy a full-time role with competitive pay and a supportive work culture.
- Why this job: Gain valuable experience in administration while making a difference in your community.
- Qualifications: 5 GCSEs at grade C or above, including English; NVQ Level 2 in Business Administration preferred.
- Other info: This is a long-term temporary position with a Monday to Friday schedule.
The predicted salary is between 22000 - 26000 £ per year.
We've got a great opportunity for a full- time long term temp role within the Worthing County and Family Court, to join a fast-paced office, working as part of the admin team. Overview: – Full time 37 hrs per week – Monday – Friday – Long term Temporary ongoing role – Pay – £11.59 to £11.88 per Hour – Location – Worthing – Start date ASAP The successful candidate will provide customer service and administrative support. The individual will follow set procedures and will exercise some independent judgement in carrying out instructions, under general supervision. Examples of work performed will include but not be restricted to: – Call Handling – managing the telephone help desk for the courts – Collating and analysing complex information or data, regular usage of Excel. – Processing of applications, fee accounting and cashier duties, processing orders, IT data input – Overseeing administrative procedures and processes – Liaison between Courtroom, judiciary, public – Processing correspondence, processing orders, IT data input – Acting as an administrative liaison with internal and / or external sources – Preparing routine correspondence Typical qualifications and experience: – 5 GCSE's at grade C or above or equivalent (including English Language or equivalent) – NVQ Business Administration Level 2 (or suitable clerical experience) – Good communication skills, both oral and written – All offers are subject t…
Admin Officer (AO) - Band E employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Officer (AO) - Band E
✨Tip Number 1
Familiarize yourself with the specific administrative procedures used in court settings. Understanding how courts operate and the types of documents and processes involved will give you an edge during the interview.
✨Tip Number 2
Brush up on your Excel skills, as you'll be required to collate and analyze complex information. Consider practicing with sample data sets to demonstrate your proficiency during the interview.
✨Tip Number 3
Prepare for potential scenarios involving customer service and call handling. Think about how you would handle difficult situations or inquiries, as this will likely come up in your discussions.
✨Tip Number 4
Showcase your ability to work under general supervision while exercising independent judgment. Be ready to provide examples from past experiences where you've successfully managed tasks with minimal oversight.
We think you need these skills to ace Admin Officer (AO) - Band E
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Admin Officer position. Make sure you understand the key responsibilities and required skills, such as customer service and administrative support.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that match the job requirements. Emphasize your communication skills, experience with Excel, and any previous administrative roles you've held.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you're a great fit. Mention specific examples from your past experiences that demonstrate your ability to handle call handling, data processing, and administrative tasks.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Brook Street
✨Show Your Customer Service Skills
Since the role involves providing customer service, be prepared to discuss your previous experiences in this area. Share specific examples of how you've handled difficult situations or provided exceptional support.
✨Demonstrate Your Administrative Experience
Highlight your administrative skills and any relevant experience you have. Be ready to talk about your familiarity with processes like fee accounting, data input, and managing correspondence.
✨Excel Proficiency is Key
Given the emphasis on collating and analyzing complex information using Excel, make sure to mention your proficiency with the software. If possible, provide examples of how you've used Excel in past roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to follow procedures and exercise independent judgment. Think of scenarios where you've had to make decisions under supervision and be ready to explain your thought process.
