Independent Living Advisor

About us

The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

About the Role

We have an exciting opportunity for anIndependent Living Advisorto join our team in Crewe on a full-time basis.

This is a role where you can make a positive difference to the quality of our customers lives. Reporting to the Independent Living Manager, you will be responsible for providing an intensive housing management service to Guinness housing for older people and vulnerable adults. This will include developing successful customer relationships, assisting prospective customers to view properties and settle into their accommodation, assisting in tenancy management matters and ensuring customers understand their rights and responsibilities per their tenancy agreement.

You will also assist customers in accessing correct housing benefit assistance or financial advice to pay rent/service charges, and complete referrals for assistive technology, aids and adaptations which will help to maintain customer independence. You will carry out periodic site inspections and tests to ensure the scheme is fully operational and Health and Safety compliant, as well as monitoring the quality of contractors, such as window cleaning and grounds maintenance.

You will need to be flexible to travel between our 3 schemes in Crewe and therefore you will need a full UK driving licence and access to your own vehicle.

What were looking for:

• Previous experience of working with the elderly and vulnerable adults and proven ability to foster a spirit of co-operation and a sense of independence within this group.
• Experience working in a housing environment would be an advantage
• Demonstrable commitment to Equality and Diversity
• Ability to adapt communication style to suit individual needs or when explaining technical information.
• Previous experience in carrying out administrative work including numeracy work.
• Ability to work on own initiative and as part of a team
• Good verbal and written communication
• Good knowledge of Microsoft Office
• Full UK Driving Licence and access to own vehicle

What you will get in return:

• A competitive salary – £25,521 per annum
• Permanent, full time post, 35 hours per week, Monday- Friday , 9am – 5pm
• Company sick pay after a qualifying period.
• Life insurance and a competitive pension – Guinness will contribute up to 9% towards your pension a matched basis.
• Excellent lifestyle benefits portal including cycle to work scheme and fantastic discounts at supermarkets and many other retailers & leisure activities
• Simply Health cashback scheme
• Employee Assistance Programme, plus more!

This position will require a basic DBS check which will be paid for by The Guinness Partnership.

If youre interested in joining us and would like to apply for this role, we would love to hear from you, apply today!

Benefits

• Holidays:We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days).
• Competitive Pension Scheme:We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions.
• Benefits Portal:We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping.
• Performance Pay:Annual Performance Score bonus subject to eligibility
• Life Assurance:For peace of mind Guinness provides three times salary life cover in the event of your death
• Health Plan Options:There are a couple of health care schemes available depending on the post grade
• VDU/DSE:Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work

Additional benefits include:

• Access to the Finance wellbeing portal
• Professional subscription annual payment
• Travel season ticket loan
• Car lease scheme

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