At a Glance
- Tasks: Lead the housekeeping team to ensure hotel cleanliness and guest satisfaction.
- Company: Join the Humber View Hotel, part of the Signature Collection by Best Western.
- Benefits: Enjoy employee discounts, free meals, and wellness support.
- Why this job: Be a key player in creating memorable guest experiences in a vibrant hospitality environment.
- Qualifications: Experience in hotel housekeeping preferred; passion for cleanliness and service is essential.
- Other info: Opportunity for growth and development within the hospitality industry.
The predicted salary is between 24000 - 36000 £ per year.
Hospitality Service Supervisor – Housekeeping Hull Humber View Hotel, Signature Collection By Best Western
The Opportunity
Our Hospitality Service Supervisors are the rock stars of our hotel operation and play a pivotal part in the housekeeping department of the hotel. YOU as one of our supervisors, will be responsible for cleaning and maintaining areas within the hotel, including guest rooms, guest corridors, linen rooms, and cupboards; replenishing guest supplies, and always maintaining exceptional levels of service.
YOU as one of our housekeepers, will service hotel bedrooms and public areas to company standard and within the allocated time frame. Be familiar with the agreed cleaning standards and presentation of all categories of rooms within the hotel, and report breakages or damages immediately to ensure that repairs are carried out.
The hard work that YOU put into creating an excellent guest experience across the bedrooms, provides a huge impact on our guests
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You will be a hospitality professional passionate about cleanliness and delivering exceptional levels of service.
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Exceptional attention to detail
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Highly motivated and proactive; acting with professionalism and positivity in all interactions.
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Passionate about the hospitality industry
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Experience within a hotel housekeeping department (Preferred)
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A desire to learn and grow within the role.
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Authentic energy and a genuine passion for making guests smile.
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Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
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Shopping discounts – ranging from groceries, fashion, travel, utilities, days out, and even holidays.
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Eye care
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Free legal & money advice
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Counseling sessions
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Hospital & death benefit plans
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Cycle to work scheme
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Wellbeing tips and support fitness videos
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Recipe ideas
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Advice on keeping active and healthy living
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Wellbeing podcasts and tv
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Breathing exercises
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24/7 advice and support line
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Team reward & recognition
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Free meals on duty
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Free parking
Hospitality Service Supervisor - Housekeeping - Hull employer: LGH - Best Western
Contact Detail:
LGH - Best Western Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Service Supervisor - Housekeeping - Hull
✨Tip Number 1
Familiarize yourself with the specific cleaning standards and procedures used in hotels. This knowledge will not only help you during the interview but also demonstrate your commitment to maintaining high standards of cleanliness.
✨Tip Number 2
Showcase your passion for hospitality by sharing personal experiences where you went above and beyond to ensure guest satisfaction. This can set you apart as a candidate who truly cares about the guest experience.
✨Tip Number 3
Highlight any previous experience in housekeeping or similar roles, even if it was in a different setting. Employers value transferable skills, so be sure to mention how your past roles have prepared you for this position.
✨Tip Number 4
Demonstrate your proactive attitude by discussing how you handle challenges in a fast-paced environment. Providing examples of your problem-solving skills can show that you're ready to take on the responsibilities of a supervisor.
We think you need these skills to ace Hospitality Service Supervisor - Housekeeping - Hull
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Hospitality Service Supervisor position. Understand the key responsibilities and required skills, such as attention to detail and a passion for cleanliness.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in hotel housekeeping or similar roles. Mention specific tasks you have performed that align with the responsibilities outlined in the job description.
Show Your Passion: Express your genuine enthusiasm for the hospitality industry in your application. Share examples of how you have gone above and beyond to create excellent guest experiences in past roles.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements of the job. Use keywords from the job description to demonstrate that you are a perfect fit for the role.
How to prepare for a job interview at LGH - Best Western
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create a positive experience for guests in your previous roles.
✨Demonstrate Attention to Detail
Since attention to detail is crucial in housekeeping, be prepared to discuss how you ensure high cleaning standards. You could mention any systems or checklists you use to maintain quality and consistency in your work.
✨Highlight Your Teamwork Skills
As a Hospitality Service Supervisor, you'll need to work closely with your team. Share experiences where you've successfully collaborated with others, resolved conflicts, or motivated your colleagues to achieve common goals.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the housekeeping department and the hotel's expectations. This demonstrates your proactive attitude and desire to learn and grow within the role.