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- Tasks: Join a small team to process orders and provide customer support.
- Company: Be part of a successful company with a fully remote role.
- Benefits: Enjoy 20 days holiday, pension scheme, and healthcare benefits.
- Why this job: Make a real impact while working flexible hours from home.
- Qualifications: Previous experience in sales administration and strong Excel skills required.
- Other info: Refer a friend and earn a £100 retail voucher!
This is an excellent opportunity to join a successful company. You will be a vital part of an efficient, small team so will really be able to make a difference to the company. – Fully remote role – Offices based in Leatherhead – must be able to commute to the office once per month – £28,000 – £32,000 salary (DOE) – Monday – Friday, 9am – 5pm Benefits: * 20 days holiday + bank holidays * Pension scheme * Healthcare scheme Job Description: * Processing orders and preparing shipping files from websites, Amazon and eBay. * Uploading above into shipping portal and tracking number to Amazon and eBay. * Answer customer enquiries over the phone, by email and face to face. * Taking and processing customer orders and payments. * Conducting credit checks, raising invoices and handling paperwork. * Updating customer records. * Check stock and re-order supplies. * Organising deliveries. * Providing after-sales support. * Checking orders that come through on Amazon. * Processing returns and invoices. Person Specification: * Previous experience in a similar position is essential. * Daily report generation from Amazon and eBay. * Updating spreadsheets in Excel. * Knowledge of Xero and Photoshop would be an advantage. * Running reports. * Updating shipping addresses and merging documentation. * Exporting files and uploading documents on the portal. * Updating stock lists on Excel. * Providing after-sales support. * Familiar with management of websites – Amazon and eBay. * Good analytical and numerical abilities. * Ability to multitask and prioritise many different demands on their time. * Strong attention to detail. * Good MS Office skills especially Excel. Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer
Sales Administrator employer: Optima Recruitment
Contact Detail:
Optima Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarize yourself with the specific tools and platforms mentioned in the job description, such as Amazon, eBay, and Xero. Having hands-on experience or knowledge about these platforms will give you an edge during the interview.
✨Tip Number 2
Highlight your previous experience in similar roles, especially focusing on tasks like order processing and customer support. Be ready to share specific examples of how you've successfully managed these responsibilities in the past.
✨Tip Number 3
Demonstrate your analytical skills by preparing to discuss how you generate reports and manage data in Excel. You might even want to bring a sample report or spreadsheet to showcase your proficiency.
✨Tip Number 4
Since this role requires strong attention to detail, think of instances where your meticulousness made a difference in your previous jobs. Be prepared to discuss these examples to show that you can meet this requirement.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales administration, particularly with processing orders and customer support. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your previous experience in similar positions. Mention specific skills like Excel proficiency and familiarity with Amazon and eBay, as these are crucial for the role.
Highlight Attention to Detail: In your application, emphasize your strong attention to detail and ability to multitask. Provide examples of how you've successfully managed multiple demands in past roles.
Follow Up: After submitting your application, consider sending a polite follow-up email if you haven't heard back within a week. This shows your enthusiasm for the position and keeps you on their radar.
How to prepare for a job interview at Optima Recruitment
✨Showcase Your Experience
Make sure to highlight your previous experience in similar roles. Be prepared to discuss specific tasks you've handled, such as processing orders or managing customer inquiries, as this will demonstrate your capability to contribute effectively to the team.
✨Demonstrate Attention to Detail
Given the importance of accuracy in this role, share examples of how you've maintained high standards in your work. Discuss any systems or methods you use to ensure that details are not overlooked, especially when handling orders and invoices.
✨Familiarize Yourself with Relevant Tools
Brush up on your knowledge of Excel, Xero, and any other relevant software mentioned in the job description. Being able to speak confidently about your proficiency with these tools can set you apart from other candidates.
✨Prepare for Customer Interaction Scenarios
Since you'll be dealing with customer inquiries and after-sales support, think of a few scenarios where you successfully resolved customer issues. This will show your problem-solving skills and ability to handle pressure during the interview.
