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For Companies At a Glance
- Tasks: Lead a dynamic sales team and drive exceptional customer experiences.
- Company: Join BoConcept, a leading global furniture franchise with 11 stores in London.
- Benefits: Enjoy competitive salary, commissions, private healthcare, and growth opportunities.
- Why this job: Be part of an inspiring team culture focused on sales success and customer satisfaction.
- Qualifications: 5+ years in sales/design, proven track record, and strong leadership skills required.
- Other info: Must be available most weekends and bank holidays; travel to Denmark included.
The predicted salary is between 28800 - 42000 £ per year.
Do you want to lead one of the best teams in the BoConcept world? BoConcept London is one of the largest franchises in the world with 11 stores and still in expansion. We are looking for a Store Manager in London. The candidate must be ambitious in goal setting and driven to inspire and motivate an excellent sales team to reach and exceed targets. We aim to hire someone who is well experienced in sales/retail and design, with proven results and great testimonials. We are looking for someone with a proven sales record to lead by example and help the team efficiently close sales. The most important quality is your determination to deliver an exceptional shopping experience to every single customer.
Responsibilities
- Plan and execute the sales strategies.
- Prepare sales/pipeline report for Monday sales meeting.
- Report monthly to the Sales Director.
- This position is not an admin role but a very hands-on sales role based on the shop floor, leading the sales team, selling, and closing sales for team members.
- Ensure that all customers are greeted and welcomed in a warm and friendly manner.
- Ensure that all the sales team fully understands the selling strategy and supports with closing sales.
- Prepare and conduct weekly Sunday sales and product training for the sales team.
Showroom & VM Planning
- Maintain shop display and environment with company set standards in daily cooperation with the VM team.
- Travel to Denmark to view upcoming collections and execute showroom planning yearly in collaboration with the VM team.
Customer Service
- Ensure that each member of the sales team provides an exceptional shopping experience to every customer entering the store.
- Work together with the customer service department to solve difficult situations.
Team Management
- Motivate and coach your sales team to serve all customers to hit and exceed sales targets.
- Conduct monthly performance reviews with each team member.
- Conduct interviews of prospective candidates.
Marketing
- Assist the Marketing Team in implementing all communication activities for the store.
Salary & Benefit
- Competitive salary: Basic Salary + Store Commission + Personal Commission.
- Private health care.
Requirements
- Experience: Minimum 5 years of experience in sales/furniture/design. Understand and master selling techniques, quotation follow-up, store visuals, logistics, delivery and assembly, Sales Reports. Experience at a higher management level is required. Advanced with in-store routines. A proven sales track record is a must and mastery in helping your team close difficult sales with great sales and closing techniques. Most weekends and bank holidays are a must. Willingness to perform home visits to customers.
- Skills & Personality: Most importantly, you are eager to serve not only customers but also your team. Driven to achieve successful personal development. Willing to go the extra mile and think outside the box. You must be reliable, honest, and a natural leader. Understand the importance of utilizing different personalities in a sales team with team member profiles. Able to inspire and coach in groups and individually to reach and exceed targets. Excellent command of English with the ability to convey speech efficiently for all levels. Structured in terms of daily, weekly, and yearly routines. Able to handle many tasks and projects simultaneously without losing focus on the store's sales performance.
If you are up for this amazing challenge, please apply by sending a resume and writing a few lines about yourself to Eric Alen: eral@boconcept.co.uk
Store manager - London employer: BoConcept Germany GmbH
Contact Detail:
BoConcept Germany GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store manager - London
✨Tip Number 1
Familiarise yourself with BoConcept's brand values and product offerings. Understanding their design philosophy and customer service approach will help you align your experience with what they are looking for in a Store Manager.
✨Tip Number 2
Network within the retail and furniture industry, especially with professionals who have experience at BoConcept or similar companies. This can provide you with insider knowledge and potentially valuable referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led sales teams in the past. Highlight your achievements in exceeding sales targets and how you motivated your team to deliver exceptional customer experiences.
✨Tip Number 4
Show your passion for design and customer service during any interactions. Whether it's through your conversations or your social media presence, demonstrating your enthusiasm for the role can set you apart from other candidates.
We think you need these skills to ace Store manager - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in sales, retail, and design. Focus on your achievements and any proven sales records that demonstrate your ability to lead a team and exceed targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and team leadership. Mention specific examples of how you've motivated teams in the past and how you plan to deliver an exceptional shopping experience at BoConcept.
Highlight Leadership Skills: In your application, emphasise your leadership qualities and experience in managing sales teams. Discuss your approach to coaching and motivating team members to achieve their goals.
Showcase Your Sales Strategy Knowledge: Demonstrate your understanding of effective sales strategies and techniques. Include any relevant experiences where you successfully implemented sales plans or improved sales performance in previous roles.
How to prepare for a job interview at BoConcept Germany GmbH
✨Showcase Your Sales Expertise
Be prepared to discuss your previous sales achievements in detail. Highlight specific examples where you exceeded targets and how you motivated your team to do the same. This will demonstrate your capability to lead a successful sales team.
✨Understand BoConcept's Brand and Values
Research BoConcept's design philosophy and customer service approach. Show that you align with their values and can deliver an exceptional shopping experience, which is crucial for this role.
✨Prepare for Team Management Questions
Expect questions about your leadership style and how you handle team dynamics. Be ready to share examples of how you've coached team members to improve their performance and achieve sales goals.
✨Demonstrate Your Customer Service Skills
Since customer experience is a top priority, prepare to discuss how you've handled difficult customer situations in the past. Share strategies you've used to ensure every customer leaves satisfied.
