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For Companies At a Glance
- Tasks: Coordinate and administer apprenticeship programmes, ensuring smooth operations and compliance.
- Company: Join Pearson TQ, a leader in apprenticeship training and learner support.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth and development.
- Why this job: Make a real impact on learners' journeys while developing your administrative skills.
- Qualifications: Customer service experience, strong organisational skills, and proficiency in Microsoft Office required.
- Other info: Ideal for detail-oriented individuals looking to thrive in a fast-paced setting.
Role Location: Bovington
Join Our Team as an Apprenticeship Programme Administrator (Pearson TQ)
Are you a detail-oriented administrator with a passion for delivering exceptional service and supporting learners on their apprenticeship journey? We’re looking for a proactive and organised individual to join our team and help coordinate and administer our Pearson TQ apprenticeship programmes.
What You’ll Be Doing
As an Apprenticeship Programme Administrator, you’ll play a vital role in ensuring our apprenticeship programmes run smoothly and meet all compliance requirements. Your responsibilities will include:
- Preparing and managing documentation for apprenticeship learners.
- Supporting and conducting learner inductions.
- Processing apprenticeship starts, achievements, and leaver paperwork.
- Managing bookings, registrations, and documentation for qualifications and functional skills.
- Assisting with formal reviews and ensuring systems are up to date.
- Coordinating the distribution and storage of apprenticeship certificates.
- Maintaining accurate records in the Maytas MIS and e-portfolio systems.
- Ensuring learner files are audit-ready and supporting audit processes.
- Organising and minuting team meetings, including room bookings and visitor access.
- Managing stationery and consumables in line with purchase procedures.
- Providing excellent customer service to learners and stakeholders.
What We’re Looking For
Essential:
- Proven experience in a customer-facing role with a strong service ethic.
- Exceptional administrative and organisational skills.
- Proficiency in Microsoft Office, especially Excel for data reporting.
- High attention to detail and accuracy.
- Excellent written and verbal communication.
- Ability to prioritise and manage time effectively.
Desirable:
- Experience using Maytas MIS and OneFile e-portfolio systems.
- Familiarity with Ofsted, ESFA, or DfE funding requirements.
- Previous experience in a training provider or awarding organisation.
If you’re ready to make a difference in the lives of learners and thrive in a fast-paced, supportive environment, we’d love to hear from you!
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Apprenticeship Programme Administrator (RAC-Bovington) employer: Pearson - UK
Contact Detail:
Pearson - UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprenticeship Programme Administrator (RAC-Bovington)
✨Tip Number 1
Familiarise yourself with the Pearson TQ apprenticeship programmes. Understanding the specific requirements and structure of these programmes will help you demonstrate your knowledge during interviews and show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide valuable insights into the day-to-day responsibilities and expectations, which can help you tailor your approach when discussing your suitability for the position.
✨Tip Number 3
Brush up on your Microsoft Excel skills, especially if you’re not already proficient. Being able to showcase your ability to manage data effectively will be a significant advantage, as this role requires strong administrative capabilities.
✨Tip Number 4
Prepare examples of how you've provided excellent customer service in previous roles. This will help you illustrate your service ethic and ability to support learners effectively, which is crucial for the Apprenticeship Programme Administrator position.
We think you need these skills to ace Apprenticeship Programme Administrator (RAC-Bovington)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Apprenticeship Programme Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous administrative roles or customer service experience. Use specific examples to demonstrate your organisational skills and attention to detail, as these are crucial for this role.
Showcase Your Skills: Make sure to mention your proficiency in Microsoft Office, particularly Excel, as well as any experience with Maytas MIS or OneFile e-portfolio systems. This will show that you have the technical skills needed for the job.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your enthusiasm for the role and the company. Discuss why you want to work in apprenticeship administration and how you can contribute to supporting learners effectively.
How to prepare for a job interview at Pearson - UK
✨Showcase Your Organisational Skills
As an Apprenticeship Programme Administrator, your ability to stay organised is crucial. Be prepared to discuss specific examples of how you've managed multiple tasks or projects simultaneously, and highlight any tools or methods you use to keep everything on track.
✨Demonstrate Customer Service Excellence
Since the role involves providing excellent customer service, think of instances where you've gone above and beyond for a customer or learner. Share these stories during the interview to illustrate your commitment to service and your proactive approach.
✨Familiarise Yourself with Relevant Systems
If you have experience with Maytas MIS or OneFile e-portfolio systems, make sure to mention it. If not, do some research on these systems beforehand. Showing that you're willing to learn and adapt will impress the interviewers.
✨Prepare for Compliance Questions
Given the importance of compliance in this role, be ready to discuss your understanding of relevant regulations and how you ensure adherence to them. This could include Ofsted, ESFA, or DfE funding requirements, so brush up on these topics before your interview.
