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For Companies At a Glance
- Tasks: Lead a dynamic team and manage daily store operations.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Be a brand ambassador and make a positive impact on customers' health and wellbeing.
- Qualifications: Previous retail management experience and excellent communication skills are essential.
- Other info: Embrace diversity and inclusivity while embarking on a rewarding training programme.
The predicted salary is between 26400 - 39600 £ per year.
Job Description
Job Type: Permanent
Store Location: Ashley Centre, Epsom
Hours: 38.75 hours per week
Salary: Up to £33,000 per annum DOE, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?
As our Retail Store Manager, you'll be an excellent leader, running the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You'll build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations.
Supported by your Regional Manager, you will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety.
To become a Health & Wellness specialist you'll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.
THE PERSON
To be successful, we'd like you to show us that you have:
- Previous retail management experience
- Excellent communication and people management skills
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
- The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals.
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge.
- The ability to be agile and flexible to multi-task and achieve the best results.
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Store Manager employer: Holland & Barrett International Limited
Contact Detail:
Holland & Barrett International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Holland & Barrett's products and values. Understanding their commitment to health and wellness will help you connect with the brand during interviews and demonstrate your passion for their mission.
✨Tip Number 2
Prepare examples of your previous retail management experience that showcase your leadership skills. Think about specific situations where you successfully motivated a team or improved sales performance, as these will resonate well with the hiring managers.
✨Tip Number 3
Practice your communication skills by engaging in mock interviews or discussions with friends. Being able to articulate your thoughts clearly and confidently will be crucial, especially when discussing how you handle challenging situations in a fast-paced environment.
✨Tip Number 4
Research the latest trends in health and wellness retail. Showing that you are knowledgeable about current market trends and customer preferences can set you apart from other candidates and demonstrate your commitment to the role.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous retail management experience and showcases your excellent communication and people management skills. Use specific examples to demonstrate how you've successfully led a team in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and the health and wellness industry. Mention your enthusiasm for Holland & Barrett's values and how you align with their mission to empower healthier lives.
Highlight Relevant Skills: In your application, emphasise your ability to analyse sales figures and manage stock accuracy. Provide examples of how you've driven financial performance and met sales targets in previous roles.
Showcase Your Flexibility: Demonstrate your agility and flexibility in handling challenging situations. Share instances where you've successfully multi-tasked or adapted to changes in a retail environment to achieve the best results.
How to prepare for a job interview at Holland & Barrett International Limited
✨Show Your Passion for Customer Service
As a Store Manager, your enthusiasm for customer service is crucial. Be prepared to share specific examples of how you've gone above and beyond to ensure customer satisfaction in your previous roles.
✨Demonstrate Leadership Skills
Highlight your experience in leading teams effectively. Discuss how you've motivated and developed your team members, and be ready to provide examples of successful training or coaching initiatives you've implemented.
✨Understand Sales Metrics
Familiarise yourself with key retail metrics and be ready to discuss how you've used data to drive sales performance. Show that you can analyse figures and make informed decisions to meet targets.
✨Embrace the Company Values
Holland & Barrett values diversity and inclusion. Be prepared to discuss how you embody these values in your work and how you would contribute to creating an inclusive environment in the store.
