Retail Assistant

Retail Assistant

Chatham Full-Time No home office possible
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At a Glance

  • Tasks: Assist customers and maintain store standards while promoting health and wellness products.
  • Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
  • Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
  • Why this job: Be part of a diverse team that values your unique experiences and promotes personal growth.
  • Qualifications: No prior retail experience needed; just bring a positive attitude and passion for wellness.
  • Other info: Flexible hours available; apply quickly as vacancies may close once enough applications are received.

Job Description

Job Type: Permanent

Store Location: Dockside Outlet, Chatham

Working Pattern: 10 hours per week

Hourly Rate: £12.65 per hour

At Holland & Barrett we're more than just a retailer – we're ambassadors for health and wellness. Every day our Retail Assistants inspire customers to live healthier, happier lives. If you're passionate about people, curious about wellbeing, and love creating great experiences, this is the role for you.

What you'll do:

  • Be the face customers trust to guide them on their wellness journey
  • Keep shelves stocked, displays looking great, and promotions running smoothly
  • Maintain high standards of compliance, safety, and store presentation
  • Complete our Qualified to Advise training, so you can support customers with trusted expertise
  • Showcase your growing expertise by recommending products and solutions
  • Work together with your team to achieve store targets and deliver outstanding results
  • Act as a Health and Wellness Ambassador for our customers

Who you are:

  • A natural communicator with excellent people skills
  • Passionate about health, wellness, and curious to keep learning
  • A team player with the ability to multi-task and stay organised
  • Comfortable with technology using tablets for product reviews and solutions
  • Previous retail or customer facing experience is a bonus, but your passion and attitude matter most plus we'll provide full training

What we offer:

  • Up to 28-days Annual Leave
  • 25% discount in store and online (plus free delivery)
  • £/€50 Annual Product Allowance
  • Exclusive discounts on well-known brands
  • Access to ‘Wellhub' with gyms, studios and wellbeing apps
  • Free 24/7 confidential support through our Employee Assistance Programme
  • And so much more to support your personal and professional wellbeing

At Holland & Barrett, health and wellness isn't just what we do, it's who we are. In living our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.

?? Ready to make a real difference? Apply now to become a Retail Assistant at Holland & Barrett, where your passion for wellness meets a rewarding career.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.

#Li-DNI

 

Retail Assistant employer: Holland & Barrett International Limited

Holland & Barrett is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. As a Retail Assistant at our Dockside Outlet in Chatham, you'll enjoy a competitive salary, generous colleague discounts, and the opportunity to grow within the largest health and wellness retailer in Europe. We celebrate diversity and inclusivity, ensuring every team member feels valued while providing industry-leading training to help you thrive in your career.
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Contact Detail:

Holland & Barrett International Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Assistant

✨Tip Number 1

Familiarise yourself with the products offered by Holland & Barrett. Understanding their range, especially in areas like nutrition and wellness, will help you engage confidently with customers and demonstrate your passion for the brand.

✨Tip Number 2

Showcase your customer service skills during any interactions, whether it's in person or online. Be prepared to discuss how you've positively impacted customer experiences in previous roles or situations, even if they are not retail-related.

✨Tip Number 3

Emphasise your teamwork abilities. Retail environments thrive on collaboration, so be ready to share examples of how you've successfully worked within a team to achieve common goals or overcome challenges.

✨Tip Number 4

Demonstrate your enthusiasm for health and wellness. Whether through personal experiences or interests, showing that you genuinely care about these topics can set you apart as a candidate who aligns with the company's values.

We think you need these skills to ace Retail Assistant

Customer Service Skills
Teamwork
Compassionate Communication
Positive Attitude
Enthusiasm for Health and Wellness Products
Basic IT Skills
Consultative Selling
Adaptability
Time Management
Product Knowledge
Sales Promotion Techniques
Problem-Solving Skills
Attention to Detail
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Retail Assistant position. Highlight your passion for customer service and any relevant skills in your application.

Tailor Your CV: Customise your CV to reflect the qualities mentioned in the job description, such as teamwork, a positive attitude, and a passion for health and wellness. Use specific examples from your past experiences that demonstrate these traits.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your values align with Holland & Barrett's EPIC values and express your eagerness to contribute to their mission of promoting health and wellness.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Holland & Barrett International Limited

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for helping customers during the interview. Share examples of how you've gone above and beyond in previous roles or situations, even if they weren't in retail.

✨Demonstrate Teamwork Skills

Since this role requires working well within a team, be prepared to discuss your experiences collaborating with others. Highlight any group projects or team activities where you contributed positively.

✨Familiarise Yourself with Health and Wellness Products

Research the types of products sold at Holland & Barrett and be ready to discuss your interest in health and wellness. This shows that you're proactive and genuinely interested in the role.

✨Embrace the Company Values

Understand the EPIC values of Holland & Barrett: Expertise, Pioneering, Inclusive, and Caring. Be ready to explain how you embody these values in your work ethic and interactions with customers.

Retail Assistant
Holland & Barrett International Limited
Location: Chatham
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