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- Tasks: Join our team as a Parts Advisor, handling trade parts enquiries and orders daily.
- Company: Vertu BMW Bridgwater is dedicated to delivering exceptional customer experiences in the motor industry.
- Benefits: Enjoy 25 days holiday, discounts, pension, and enhanced maternity/paternity leave.
- Why this job: This role offers growth opportunities, ongoing training, and a supportive team culture.
- Qualifications: Previous parts experience in the motor industry is preferred; ambition and sales drive are essential.
- Other info: Be part of a company that invests in your personal development and career progression.
The predicted salary is between 28119 - 28119 £ per year.
Vertu BMW Bridgwater
Vertu BMW Bridgwaterhave an exciting opportunity for a Parts Advisor to join our brilliant team!
We are offering a basic salary of £28,119plus company benefits!
We have a great team on site who are committed to providing a fantastic customer experience and are able to offer a professional service to trade customers. Your daily duties will include dealing with incoming trade parts enquires and orders via telephone and online platforms.
You will be able to accurately identify parts to meet the customer sales requirements, Utilising all product promotions effectively to achieve specific targets set, Identifying and maximising all upsell opportunities thereby growing overall sales figures, be able to maintain your own knowledge levels on new or updated parts through the completion of appropriate training courses and reading information from bulletins, catalogues, parts updates, special offers, recalls etc.
Ideally for this role you will have Parts Experience from a similar role within the Motor industry. You will need to be ambitious and have a determination to seek out new sales opportunities within our customer database and exceed parts sales objectives on a daily basis.
We are proud to be the Motor Retailer who invests more in our colleague\’s personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:
- 25 days holiday rising with length of service – plus bank holidays
- Access to our online rewards platform giving you cash back and discounts for multiple retailers
- Preferential Service Rates
- Colleague Purchase Scheme
- Share Incentive Scheme
- Pension
- Enhanced Maternity & Paternity
Apply today to be considered for this vacancy.
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Parts Advisor employer: Vertu Motors plc
Contact Detail:
Vertu Motors plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the BMW parts catalogue and any specific products that Vertu BMW offers. This knowledge will not only help you in conversations but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Vertu BMW Bridgwater on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your previous experience in parts advising or sales within the motor industry. Be ready to share specific examples of how you've successfully identified upsell opportunities or met sales targets.
✨Tip Number 4
Show enthusiasm for ongoing training and personal development. Highlight any relevant courses or certifications you've completed, as this aligns with Vertu's commitment to investing in their colleagues' growth.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the motor industry, particularly any roles that involved parts advising or sales. Use keywords from the job description to demonstrate your fit for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your ambition to exceed sales targets. Mention specific examples of how you've successfully identified upsell opportunities in previous roles.
Showcase Your Knowledge: In your application, mention any training courses or certifications related to automotive parts. This shows your commitment to staying updated on industry trends and product knowledge, which is crucial for the role.
Highlight Customer Service Skills: Since the role involves providing excellent customer service, include examples of how you've successfully dealt with customer inquiries and orders in the past. Emphasise your ability to communicate effectively over the phone and online.
How to prepare for a job interview at Vertu Motors plc
✨Know Your Parts
Familiarise yourself with common parts and components in the motor industry. Being able to discuss specific parts and their functions will demonstrate your expertise and enthusiasm for the role.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully upsold or identified sales opportunities in previous roles. This will highlight your ability to meet and exceed sales targets, which is crucial for a Parts Advisor.
✨Understand Customer Service
Be ready to discuss how you would handle customer inquiries and complaints. Emphasising your commitment to providing excellent customer service will resonate well with the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s training programmes and career progression opportunities. This shows your interest in personal development and aligns with the company's values.
