Warehouse Operative and Customer Support

Nottingham Full-Time 23000 - 30000 £ / year (est.) No home office possible

Salary and Rate

Annual salary of £27,000 (additional bonus option after successful probation period) and excellent in-house training and future prospects with over 95% of staff promoted from within.

Location

Nottingham

Mode

Full-time

Hours

Monday to Thursday 8-5pm. Friday 8am-2:30pm. No weekends

An interesting position with lots of opportunities for progression, working with an exciting customer base with strong forecasts for growth.

We are looking for approachable, all-rounded customer support/warehouse op candidates, who thrive under pressure and can deliver exceptional customer service whilst also working within a warehouse supporting role.

Full UK driving license would be required as you\’d be driving with a company van.

Furthermore, this would be a great opportunity for those interested in pursuing a long‑term career and willing to progress into managerial or senior sales roles in the future.

Customer Services

Key responsibilities will include:

Handling incoming calls
Answering emails
Identifying and evaluating customers’ needs to deliver satisfaction
Going the extra mile to engage customers
Purchasing stock
General operations in the POS
Communicating with colleagues
Providing customers with updates

IT skills would be advantageous.

Warehouse

Picking
Packing
Receiving
Cycle counts
Managing shipping and processing goods in
General warehouse operations

Forklift licence would be a big plus but can be obtained on-the-job.

If you have warehouse and/or customer service experience and would like to build your career with a well‑established company then this position is the right fit for you.

Package

Excellent starting salary
20 Days Holidays plus 8 Bank Holiday
Auto‑enrolment pension
Monthly bonus after your probation period
Excellent long‑term prospects and progression opportunities
International travel and training events
#148 World’s Best Employer 2018 (Forbes)
#68 World’s Most Innovative Company 2016 (Forbes)
We are proud to work and partner with the world’s largest companies

Job Type: Permanent

Start Date: ASAP

Contract Length: Permanent

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Warehouse Operative and Customer Support employer: Fastenal Europe

Join a dynamic and innovative team in Nottingham as a Warehouse Operative and Customer Support, where you'll benefit from an excellent starting salary, comprehensive in-house training, and a clear path for career progression with over 95% of staff promoted from within. Enjoy a supportive work culture that values employee growth, offers international travel opportunities, and fosters a strong sense of community, all while working with a diverse customer base in a newly established facility. With no weekend shifts and a focus on work-life balance, this role is perfect for those looking to build a meaningful and rewarding career.