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- Tasks: Support colleagues with employee relations and HR policies while enhancing workplace culture.
- Company: Sopra Steria UK focuses on people-driven solutions and innovative services for a better future.
- Benefits: Enjoy 25 days annual leave, health cash plan, life assurance, pension, and flexible working options.
- Why this job: Make a real impact on employee experiences in a collaborative and supportive environment.
- Qualifications: HR background with knowledge of employee relations, strong communication skills, and customer service experience.
- Other info: Work onsite in Newcastle three days a week with remote flexibility; occasional travel may be required.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about creating a workplace where people feel supported, heard, and empowered? As a People Experience Advisor, you\’ll be a trusted partner to colleagues and line managers across our Sopra Steria UK family, offering guidance on employee relations, people policies, and inclusive HR practices.
Working within our centralised People Hub, you\’ll help shape a fair and engaging employee experience by supporting ER cases, assisting managers through sensitive situations, and contributing to initiatives like policy harmonisation, wellbeing activities, and performance reviews. Your work may involve advising on disciplinary matters, coordinating TUPE transfers, or supporting parental leave journeys, directly impacting how our people feel at work.
This role is suited for someone who thrives on collaboration, brings empathy and professionalism to interactions, and is eager to grow their HR advisory expertise while helping us build a great place to work.
Our HR operations will be moving to our Newcastle office soon, where you\’ll be based onsite three days a week (Tuesday to Thursday), with flexibility for remote work on other days. During training, occasional travel to Stockton may be required.
What you\’ll be doing:
- Providing guidance on employee relations matters including disciplinary, grievance, absence, and performance issues.
- Supporting ER processes by preparing documentation, attending meetings, and maintaining case records.
- Advising on HR policies and employment legislation to ensure fair application.
- Contributing to TUPE activities, policy reviews, and term harmonisation.
- Supporting employee experience initiatives like wellbeing programs, engagement surveys, and HR cycles.
- Collaborating with teams to resolve complex queries and deliver integrated people support.
- Maintaining HR systems, case management tools, and knowledge bases.
- Contributing to continuous improvement of HR processes and policy development.
Qualifications and skills:
- Background in HR with understanding of employee relations, employment law, policies, and payroll support.
- Customer service experience, capable of assessing needs and responding effectively.
- Ability to navigate escalation routes and resolve complex queries professionally.
- Strong communication and interpersonal skills, emphasizing clarity, empathy, and collaboration.
- Organised, meticulous, with the ability to manage multiple priorities and maintain accurate records.
Benefits include 25 days annual leave (plus options to buy extra days), health cash plan, life assurance, pension, and flexible benefits. We support flexible working arrangements to promote work/life balance and encourage applicants to discuss their needs.
Interested in learning more about us? Our business is fundamentally about people. We develop solutions driven by connections and problem-solving, delivering services that matter and serve a greater purpose. Known for our collaborative approach, we provide consulting and digital services to create innovative, sustainable solutions that improve lives across the UK. Join us in building a better future!
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People Experience Advisor employer: Sopra Steria Limited
Contact Detail:
Sopra Steria Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Experience Advisor
✨Tip Number 1
Familiarise yourself with the latest HR trends and employee relations best practices. This will not only help you in interviews but also demonstrate your commitment to creating a supportive workplace.
✨Tip Number 2
Network with current or former employees of Sopra Steria, especially those in HR roles. They can provide valuable insights into the company culture and expectations for the People Experience Advisor position.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully handled employee relations issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 4
Showcase your empathy and communication skills during any interactions with the hiring team. Being personable and approachable is key in a role focused on people experience.
We think you need these skills to ace People Experience Advisor
Some tips for your application 🫡
Understand the Role: Before applying, take time to thoroughly understand the responsibilities and qualifications of the People Experience Advisor role. Tailor your application to highlight how your skills and experiences align with the job description.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your HR background, particularly in employee relations and policy application. Use specific examples to demonstrate your experience in handling sensitive situations and supporting employee initiatives.
Write a Strong Cover Letter: Your cover letter should express your passion for creating supportive workplace environments. Highlight your collaborative approach and how you can contribute to the company's goals. Make sure to address why you are specifically interested in this role at Sopra Steria.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in an HR role.
How to prepare for a job interview at Sopra Steria Limited
✨Show Your Passion for People
Make sure to express your enthusiasm for creating a supportive workplace. Share examples of how you've previously contributed to employee wellbeing or engagement initiatives, as this aligns perfectly with the role's focus.
✨Demonstrate Your HR Knowledge
Be prepared to discuss your understanding of employee relations, employment law, and HR policies. Highlight any relevant experience you have in these areas, especially in handling sensitive situations or advising on disciplinary matters.
✨Emphasise Collaboration Skills
Since the role involves working closely with colleagues and line managers, showcase your ability to collaborate effectively. Provide examples of how you've worked in teams to resolve complex queries or improve processes in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life HR scenarios. Think about how you would handle specific employee relations issues or support managers through challenging situations, and be ready to articulate your thought process.
