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- Tasks: Join our team to ensure top-notch service in meetings and events.
- Company: Clayton Hotel Birmingham is a vibrant place for hospitality enthusiasts.
- Benefits: Enjoy flexible hours and the chance to work in a dynamic environment.
- Why this job: Be part of a supportive team while enhancing your customer service skills.
- Qualifications: Experience with customers and strong organizational skills are a must.
- Other info: Ideal for those who thrive in fast-paced settings and love teamwork.
The predicted salary is between 24000 - 36000 £ per year.
We have an exciting opportunity for an experienced Meeting & Events Porter in the Clayton Hotel Birmingham.
Objective of the Role
Reporting to the HOD and Meeting & Events Porters are individuals who make sure that a huge part of this department is kept functioning at all times.
Key Duties and Responsibilities
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To offer the highest level of guest service in all Meeting & Events and Food & Beverage areas, ensuring the agreed standards are achieved at all times.
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To work as part of the team, being aware of colleagues and their needs, and being flexible with working hours.
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To promote sales within the department and across the hotel.
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To ensure that the M&E areas have safe working practices and that all spillages etc are tended to without delay.
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To ensure that you have an in-depth knowledge of your departments standard operating procedures, particularly room set ups.
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Experience working with customers
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An excellent command of the English language
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Excellent organisational skills
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Experience working in a fast-paced environment
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Be a strong team player
Meeting & Events Porter employer: Dalata Hotel Group PLC
Contact Detail:
Dalata Hotel Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meeting & Events Porter
✨Tip Number 1
Familiarize yourself with the Clayton Hotel Birmingham and its Meeting & Events offerings. Understanding the specific services and standards they provide will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your experience in fast-paced environments. Be ready to share specific examples of how you've successfully managed multiple tasks or events simultaneously, showcasing your organizational skills.
✨Tip Number 3
Emphasize your teamwork abilities. Prepare to discuss instances where you've collaborated effectively with colleagues to achieve common goals, as this role requires strong team dynamics.
✨Tip Number 4
Showcase your customer service skills. Be prepared to talk about how you've gone above and beyond to ensure guest satisfaction in previous roles, as this is crucial for the Meeting & Events Porter position.
We think you need these skills to ace Meeting & Events Porter
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Meeting & Events Porter position. Make sure you understand the key duties and responsibilities, as well as the skills required.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in customer service, event management, or hospitality. Use specific examples to demonstrate your ability to work in a fast-paced environment and your excellent organizational skills.
Showcase Teamwork Skills: Since being a strong team player is crucial for this role, include examples of how you've successfully worked as part of a team in past positions. Highlight your flexibility and willingness to support colleagues.
Craft a Strong Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Mention your command of the English language and your commitment to providing high levels of guest service.
How to prepare for a job interview at Dalata Hotel Group PLC
✨Showcase Your Customer Service Skills
Since the role emphasizes providing the highest level of guest service, be prepared to share specific examples from your past experiences where you excelled in customer service. Highlight situations where you went above and beyond to meet guests' needs.
✨Demonstrate Teamwork
This position requires strong collaboration with colleagues. Be ready to discuss how you have successfully worked as part of a team in previous roles. Mention any challenges you faced and how you overcame them together with your team.
✨Know the Standard Operating Procedures
Familiarize yourself with common standard operating procedures related to meeting and events setups. During the interview, express your understanding of these procedures and how you can ensure they are followed to maintain high standards.
✨Be Flexible and Adaptable
The job requires flexibility with working hours and adapting to a fast-paced environment. Prepare to discuss instances where you had to adjust your schedule or adapt quickly to changing circumstances, showcasing your ability to thrive under pressure.
