Phlebotomist

Job Purpose/Summary To be part of the medical team contributing to the clinical care of patients within the hospital and community by providing a high-quality blood collection service. To perform, under supervision of the phlebotomy supervisor and experienced staff as designated, but after achieving competence will be expected to be able to work alone when and where required. To follow the general policies and protocols of the department and in association with the clinical, scientific and technical staff, assist in maintaining the highest professional standards. Duties and Responsibilities What you have to do To take blood samples from patients, including children, according to protocols, practices and standards required by pathology, at the request of a qualified medical practitioner. To become familiar with all tests and precautions associated with the collection of blood samples for all pathology disciplines. Ensure as far as possible, that all of the information on the request form

is correct and any problems are resolved in a timely manner according to the department policies and procedures. Know the department and trust procedure for dealing with patients who become unwell or faint during venepuncture and carry out basic life support. Checking and maintaining stock of consumables to ensure the smooth running of the service, including distribution of blood sampling equipment to other clinics and departments Observe and maintain clean and tidy working environment at all times. Provide cover for other phlebotomy staff within the hospital, in community clinics as directed by the phlebotomy supervisors. To know and observe procedures for high-risk patients and specimens. To cover weekends, Bank Holidays and extra hours, and in the event of staff shortage when requested by the phlebotomy supervisors to maintain a high-quality service. To participate in all relevant departmental training under qualified supervision to attain proficiency in venepuncture and associated

skills. Liaise in a pleasant and professional manner with all trust staff including portering, transport, and outpatient staff on behalf of patients. Undertake routine housekeeping duties within the blood clinic, with special emphasis on observing Health & Safety to prevent contracting or spreading infection. Maintain a professional and helpful manner with all patients, carers and colleagues at all times. Any other duties commensurate with the grade and in line with requirements of this post. Report all incidents and adverse events to senior staff. Demonstrate on going competency against training plans and participate positively in CPD (continuous professional development) activities Other: Be an ambassador for Diversity and Inclusion. Communicate and role model the values and behaviours of SYNLAB. Communicate efficiently, courteously and with clarity at all times, whether face to face, telephone or electronic methods referring enquiries to senior staff where

appropriate. Undertake any other reasonable duty, when requested to do so by an appropriate manager. Demonstrate on going competency against training plans and participate positively in CPD (continuous professional development) activities. Complete all statutory, mandatory and essential training within timeframes specified. Safety: Observe safety regulations and attend mandatory fire, manual handling and other courses as required. Report all incidents and adverse events to managers and assist in the investigations of any incidents. Participate in risk assessment monitoring. Ensure that the equipment within area of work is maintained and operated as per SOPs. Key Performance Indicators (KPIs) or What it will look like when you are doing the job well No complaints are received by patients or colleagues. Good attendance record Dimensions Financial None applicable Staff None unless a trainee is being supervised Knowledge, skills, attributes and experience Essential 5

GCSE o levels or equivalent which must include English. A period of vocational and practical training Good communication skills, a caring and professional attitude are essential, as well as the ability to work under pressure in all areas. NVQ Level 3 or equivalent experience Previous phlebotomy experience in a multifunctional area Experience of performing venepuncture. Work as part of a team, be professional at all time and be responsible for their own workload with good speed and accuracy. Good communication skills are essential. Good written and spoken English language skills. Able to understand and comply with detailed process and procedures. A caring and professional attitude always. Desirable 5 GCSE O levels (Grades a-c) or equivalent to include English and Science Previous Hospital patient facing work Basic CPR AND First Aid. At SYNLAB, we believe in nurturing a culture of well-being and ensuring our employees are supported both professionally

and personally. That’s why we’re thrilled to offer an exhilarating rewards package, including our incredible Wellbeing Allowance worth up to £1500 per annum for our esteemed team members working in Band 2 – 6 roles. Additionally, for band 5 & 6 roles, where night shift is part of the role requirements, you will receive enhanced night shift payment.