Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate admin duties, process applications, and support the Programme Coordinator.
- Company: Join Mencap, a leader in supporting people with learning disabilities.
- Benefits: Enjoy 32 days holiday, pension matching, and discounts at major retailers.
- Why this job: Make a meaningful impact while developing your skills in a dynamic environment.
- Qualifications: Strong organizational skills and experience in customer service or administration required.
- Other info: Part-time role (18 hours/week) based in Lichfield, flexible working days.
The predicted salary is between 24000 - 36000 £ per year.
What will you be doing as a Supported Internship Administrator?
-
Coordinating administration duties, including but not limited to processing application and claims paper work, inputting learner information on to databases, processing invoices and keeping up to date records for reporting purposes.
-
Supporting the Programme Coordinator in adhering to deadlines for EHCP reviews
-
Monitoring and updating the team with regards to licences, training and insurance
-
Responding to queries from parents/carers and local authorities, We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website., We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job – to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.
Our work includes;
- providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
Are you organised and love working where no two days are the same? Do you have previous experience of customer service or administration? Do you want to work for an organisation that has a passion for making a difference? If so, then read on., Do you have the experience and skills to be our Supported Internship Administrator?
-
Strong organisational and communication skills
-
Ability to manage your own workload
-
Experience of using Outlook, one drive and other basic IT tools
We are recruiting a Supported Internship Administrator to work in our Lichfield office on a part time basis (18 hours per week). Hours are to be split over 3 days with one day being Friday., As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
-
32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
-
Service related sick pay when 6 month probation is completed
-
Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
-
Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
-
Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
-
Interest free season ticket loans
-
Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras. Find out more here
-
Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
-
Free access to round the clock employee assistance program for advice and support
-
Quarterly award scheme and recognition at every 5 years through our YouRock program
-
Access to award winning training and development
Administrator (Staffordshire) employer: Mencap
Contact Detail:
Mencap Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator (Staffordshire)
✨Tip Number 1
Familiarize yourself with the specific administrative tasks mentioned in the job description, such as processing application paperwork and managing databases. This will help you speak confidently about your relevant experience during the interview.
✨Tip Number 2
Highlight any previous experience you have in customer service or administration. Be ready to share examples of how you've successfully managed your workload and communicated effectively with different stakeholders.
✨Tip Number 3
Since the role involves responding to queries from parents and local authorities, practice articulating how you would handle various types of inquiries. This will demonstrate your problem-solving skills and ability to provide excellent support.
✨Tip Number 4
Research Mencap's mission and values, especially their commitment to supporting people with learning disabilities. Being able to express your alignment with their goals will show your genuine interest in the role and the organization.
We think you need these skills to ace Administrator (Staffordshire)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Supported Internship Administrator position. Understand the key responsibilities, such as coordinating administration duties and supporting the Programme Coordinator.
Highlight Relevant Experience: In your application, emphasize any previous experience in customer service or administration. Mention specific examples that demonstrate your strong organizational and communication skills.
Showcase IT Proficiency: Since the role requires experience with Outlook, OneDrive, and other basic IT tools, be sure to mention your proficiency with these applications in your CV and cover letter.
Express Your Passion: Convey your enthusiasm for working in an organization that makes a difference in people's lives. Share why you are passionate about supporting individuals with learning disabilities and how you can contribute to their independence.
How to prepare for a job interview at Mencap
✨Show Your Organisational Skills
As a Supported Internship Administrator, strong organisational skills are crucial. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects simultaneously.
✨Demonstrate Communication Abilities
Effective communication is key in this role. Think of instances where you effectively communicated with parents, local authorities, or team members, and be ready to share these during the interview.
✨Familiarise Yourself with Relevant Tools
Since the job requires using Outlook, OneDrive, and other IT tools, make sure you are comfortable discussing your experience with these applications. If possible, mention any specific tasks you've accomplished using them.
✨Express Your Passion for Making a Difference
Mencap values individuals who are passionate about making a positive impact. Be prepared to share why you want to work in this field and how you can contribute to the organisation's mission.
