Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage potential buyers and manage sales opportunities in the e-commerce sector.
- Company: Join DigitalGenius, an innovative AI startup transforming customer support for top online retailers.
- Benefits: Enjoy remote work, generous vacation, fitness stipends, and comprehensive health insurance.
- Why this job: Be part of a dynamic team driving change in e-commerce with cutting-edge technology.
- Qualifications: Bachelor's degree and 2-5 years of sales experience, preferably in SaaS or e-commerce.
- Other info: We celebrate diversity and are committed to equal opportunity for all applicants.
The predicted salary is between 28800 - 48000 £ per year.
DigitalGenius is an AI-powered tech startup revolutionising customer support for ecommerce brands. Our cutting-edge solutions integrate seamlessly with existing systems to automate and optimize customer service, reduce operational costs, and enhance customer experience. Backed by leading investors and used by top-tier online retailers (On, Selfridges, Honey Love…). We are scaling rapidly across global markets.
The Role
Here at DigitalGenius, the goal is to become the world’s leading automation platform in e-commerce.
In the sales team, you’ll find a team of dynamic and adaptable individuals who are passionate in hunting new business and introducing our product, to help companies to improve their customer experience. We are adaptable sales-driven professionals who have high standards of performance, and who want to win and be part of a successful team.
We are seeking a successful Account Executive looking to take the next step in their career. The right candidate will be a high-energy, self-motivated individual with a history of achieving and exceeding sales quotas.
Responsibilities
- Manage a pipeline of opportunities and identify, engage, and develop relationships with potential buyers
- Educate prospects to help them learn how DG will enable help their business to operate more efficiently and grow revenue
- Prepare, organise, structure your deals following our sales processes, from value creation to negotiation and closing following MEDDPICC qualification
- Run compelling discoveries and demos of DigitalGenius platform (with Sales Engineer), whilst discovering what value we can bring to the relevant stakeholders
- Work with SDR team to qualify new inbound and outbound opportunities as well as generating your own
- Manage a territory of some of the top e-commerce brands in the market
- Proactively establish new relationships within the e-commerce industry using a combination of networking online, events & the tools provided
- Use your experience & knowledge to help the entire sales team thrive & develop
- Ensure the CRM is up to date and report back to leadership regularly on pipeline, performance and forecast
- Bachelor’s degree or above
- 2-5 years of work experience as an Account Executive (preferably SaaS, customer experience or e-commerce)
- Evidence of exceeding quota and generating pipeline
- Proven track record in being able to balance self-prospecting with closing
- Highly organised throughout prospecting, customer communications and CRM management
- Have excellent communication (verbal and written), negotiation, and interpersonal skills
- High emotional intelligence and an expert communicator with the ability to generate rapport with anyone and everyone
- Self-motivated, proactive and flexible with a can-do attitude, necessary to thrive in a growing startup environment
- Ability to follow and contribute to our Sales Playbook, iterating alongside our growth
- Familiar with or willingness to learn core technology tools
- Have a strong understanding of sales principles and the ability to deliver excellent customer experience
- Passion for tech sales
- Fully remote
- Competitive Salary
- Generous Vacation Policy (20 Days)
- Annual Company Week Off (in addition to Vacation Policy)
- Monthly Fitness Stipend
- Medical, Dental, and Vision Health Insurance for US-based Employees
- 401k for US-based Employees
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#J-18808-Ljbffr
Account Executive (North America) employer: DigitalGenius
Contact Detail:
DigitalGenius Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive (North America)
✨Tip Number 1
Familiarise yourself with DigitalGenius and its products. Understanding how our AI-powered solutions enhance customer support for e-commerce brands will help you articulate the value we bring to potential clients during conversations.
✨Tip Number 2
Leverage your existing network within the e-commerce industry. Reach out to contacts who may benefit from our services, as personal referrals can significantly boost your chances of landing the role by demonstrating your proactive approach.
✨Tip Number 3
Prepare for role-playing scenarios that mimic sales calls or demos. Practising how to effectively communicate our product's benefits and handle objections will showcase your readiness and confidence in the interview process.
✨Tip Number 4
Stay updated on the latest trends in e-commerce and customer experience. Being knowledgeable about industry developments will not only impress us but also enable you to engage in meaningful discussions with potential clients.
We think you need these skills to ace Account Executive (North America)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in SaaS or e-commerce. Use specific metrics to demonstrate how you've exceeded quotas and generated pipeline in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for tech sales and your understanding of customer experience. Mention how your skills align with DigitalGenius's mission to revolutionise customer support.
Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your application is well-written and free of errors. Use clear and concise language to convey your ideas effectively.
Demonstrate Your Knowledge of the Industry: Research DigitalGenius and the e-commerce landscape. In your application, reference specific trends or challenges in the industry that you can help address as an Account Executive.
How to prepare for a job interview at DigitalGenius
✨Know Your Product Inside Out
Before the interview, make sure you understand DigitalGenius's platform and how it benefits e-commerce brands. Be prepared to discuss specific features and how they can solve common customer pain points.
✨Demonstrate Your Sales Acumen
Be ready to share examples of how you've successfully managed a sales pipeline in the past. Highlight your experience with MEDDPICC qualification and how you've exceeded quotas to showcase your sales skills.
✨Showcase Your Communication Skills
As an Account Executive, strong communication is key. Practice articulating your thoughts clearly and confidently, and be prepared to engage in role-play scenarios to demonstrate your negotiation and interpersonal skills.
✨Emphasise Your Adaptability
DigitalGenius is a fast-paced startup, so it's important to show that you can adapt to changing environments. Share examples of how you've thrived in dynamic situations and how you can contribute to the team's success.
