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- Tasks: Join our Oxford team as a Sales Administrator, coordinating office tasks and supporting sales efforts.
- Company: Strutt & Parker is a leading real estate agency known for its collaborative culture and client-focused approach.
- Benefits: Enjoy a full-time role with potential Saturday shifts, plus opportunities for professional growth.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact in the property market.
- Qualifications: Previous experience in fast-paced environments, strong IT skills, and excellent communication abilities are essential.
- Other info: Ideal for self-motivated individuals who thrive in teamwork and are eager to learn.
The predicted salary is between 30000 - 42000 £ per year.
A sales administrator and overall office coordinator for our Oxford office, the candidate will be an excellent team player with solid organisational and communication skills, both verbal and written. They will demonstrate the ability to work under pressure, a willingness to learn and an excellent telephone manner., * Registration of new buyers.
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Preparation of property brochures.
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Coordinating marketing and advertising locally and with nearby offices.
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Management of the KYC and anti-money laundering processes as required by the Group, liaising with the internal on-boarding and compliance teams where necessary.
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Management of the invoicing process for the Sales and Planning teams.
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Assist with invoicing and debt collection ensuring that invoices are paid in a timely manner and debt is kept to a minimum.
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Keeping window cards/brochure displays/office systems up-to-date.
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Liaising with potential buyers and arranging viewings/managing diaries.
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Maintaining client files and the Residential and Planning client databases.
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Where required, establish and maintain trusted relationships with our clients to facilitate and accelerate the on-boarding processes.
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Implement strategies for continuous improvement of business processes and increased efficiency.
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General administrative duties as required by the teams and coordinating office tasks, including arranging events and marketing, and supporting Head of Office with day-to-day management of office.
Person specification
- Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met.
The candidate will have previous experience of working in a fast-paced environment and be able to provide a high level of service to clients. Self-motivated with the ability to demonstrate reliability and flexibility is essential, as well as being comfortable and capable of working as part of a team. This is a full-time role (including the possibility of some Saturdays) which involves supporting the Sales and Planning teams and includes day-to-day contact with our clients and potential buyers, matching buyers to properties and booking some viewings, along with supporting the Head of Office in coordinating general office matters. The candidate will also assist the Planning team will occasional administrative tasks, such as invoicing and onboarding new clients., * Demonstratable experience of supporting a team of professional fee earners.
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Excellent IT skills (Word, Excel, MS Outlook) and experience of using KYC systems or similar.
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A strong communicator, both verbally and in writing with experience of customer service.
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Ability to establish and maintain effective working relationships with colleagues at all levels.
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Punctual and flexible in relation to working hours and duties.
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Prior experience of interpreting policies and procedures associated with AML regulations.
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Experience of undertaking client due diligence, including completing independent searches and sanction checks.
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Takes a proactive approach to administration, ensuring that where possible, efficiencies in processes are made.
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Maintains a positive attitude towards routine tasks.
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Accurate and exceptional attention to detail.
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Understands and appreciates the importance of using discretion when dealing with sensitive information.
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An interest in working real estate/estate agency environment.
Strutt & Parker - Sales Administrator / Office Coordinator (Oxford) employer: BNP Paribas
Contact Detail:
BNP Paribas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strutt & Parker - Sales Administrator / Office Coordinator (Oxford)
✨Tip Number 1
Familiarize yourself with the real estate market in Oxford. Understanding local trends and property values will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your KYC and anti-money laundering knowledge. Being able to discuss these processes confidently will demonstrate your readiness for the responsibilities outlined in the job description.
✨Tip Number 3
Practice your communication skills, especially over the phone. Since the role requires excellent telephone manners, consider role-playing scenarios with a friend to enhance your confidence.
✨Tip Number 4
Showcase your organizational skills by preparing examples of how you've managed multiple tasks or projects in previous roles. This will highlight your ability to prioritize and coordinate effectively under pressure.
We think you need these skills to ace Strutt & Parker - Sales Administrator / Office Coordinator (Oxford)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales administration and office coordination. Emphasize your organizational skills, ability to work under pressure, and any previous roles that required excellent communication skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to manage tasks efficiently and support a team, as well as your interest in the real estate sector.
Highlight IT Skills: Since the job requires excellent IT skills, make sure to mention your proficiency in Word, Excel, and MS Outlook. If you have experience with KYC systems or similar, be sure to include that as well.
Showcase Customer Service Experience: Demonstrate your customer service experience in your application. Provide examples of how you've established and maintained effective working relationships with clients and colleagues, as this is crucial for the role.
How to prepare for a job interview at BNP Paribas
✨Showcase Your Organizational Skills
Be prepared to discuss specific examples of how you've successfully managed multiple tasks in a fast-paced environment. Highlight your ability to prioritize and coordinate effectively, as this role requires juggling various responsibilities.
✨Demonstrate Communication Proficiency
Since the position involves liaising with clients and team members, practice articulating your thoughts clearly. Prepare to share instances where your communication skills made a difference in resolving issues or enhancing client relationships.
✨Familiarize Yourself with KYC and AML Processes
Brush up on your knowledge of Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. Be ready to discuss any relevant experience you have in these areas, as they are crucial for the role.
✨Exhibit a Positive Attitude Towards Routine Tasks
The job will involve routine administrative duties, so convey your willingness to tackle these tasks with a positive mindset. Share examples of how you maintain motivation and efficiency even when handling repetitive work.
