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- Tasks: Help create a welcoming shop and assist customers with their purchases.
- Company: Join Sue Ryder, a charity dedicated to providing exceptional care and support.
- Benefits: Enjoy competitive pay, 27 days holiday, staff discounts, and a pension scheme.
- Why this job: Be part of a passionate team making a real difference in the community.
- Qualifications: Excellent customer service skills and ability to thrive in a fast-paced environment.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
As our new Shop Assistant, you will help us to create a well-presented shop where customers get great service. You will sort and size stock and be on hand to help customers with their purchases. Remember that you could often be moving stock – which may involve lifting heavy goods or furniture.
Other responsibilities include:
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To help maximise donated income through proactive stock generation, optimum pricing, processing stock to agreed levels and stock planning.
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Set high standards of merchandising and housekeeping, ensuring you and your colleagues’ health and safety is a priority.
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Manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times.
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Act as a brand ambassador for Sue Ryder, supporting in store campaigns to promote the brand and national fundraising initiatives.
Do you have excellent customer service skills? Are you comfortable working in a busy fast paced environment? If so come and support our shop team in our Twickenham store and contribute to the work we do across Sue Ryder!
Sue Ryder Charity shop, 76/80 Heath Rd, Strawberry Hill, Twickenham TW1 4BW
15 hours per week over 7 days
£11.44 per hour + rewards & Benefit Scheme
From 1st April in line with the new NLW salary will increase to a minimum of £12.21
Be there when it matters.
Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin., Competitive Benefits Package
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27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
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Company pension scheme
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Staff discount with thousands of retailers
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Refer a Friend scheme – £250 payment
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Enhanced maternity, paternity and adoption pay
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Employee Networks – LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals
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and lots more. Please visit our careers website for the full list.
Closing date: 17th February
Interview date: TBC
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.
Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process by emailing recruitment@sueryder.org
https://www.sueryder.org/jobs/equity-diversity-inclusion
If you want more than just a job, we want you.
Join the team and be there when it matters.
Shop Assistant employer: Sue Ryder
Contact Detail:
Sue Ryder Recruiting Team
recruitment@sueryder.org
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Assistant
✨Tip Number 1
Familiarize yourself with Sue Ryder's mission and values. Understanding what the organization stands for will help you align your answers during the interview and show that you're genuinely interested in contributing to their cause.
✨Tip Number 2
Highlight any previous experience in retail or customer service. Be ready to share specific examples of how you've provided excellent service or handled challenging situations, as this will demonstrate your capability to thrive in a busy environment.
✨Tip Number 3
Prepare to discuss your ability to work as part of a team. Since you'll be collaborating with colleagues to maintain high standards in the shop, showcasing your teamwork skills can set you apart from other candidates.
✨Tip Number 4
Be ready to talk about your flexibility and willingness to adapt. The role involves various tasks, including lifting stock and managing inventory, so demonstrating your readiness to take on different responsibilities will be beneficial.
We think you need these skills to ace Shop Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Shop Assistant position. Highlight your relevant experience in customer service and stock management.
Tailor Your CV: Customize your CV to reflect your experience in retail, customer service, and any relevant skills that align with the job description. Emphasize your ability to work in a fast-paced environment and your commitment to high standards of merchandising.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the organization. Mention specific examples of how you have provided excellent customer service and contributed to a positive shopping experience in previous roles.
Highlight Your Availability: Since the position requires flexibility over 7 days, make sure to clearly state your availability in your application. This shows your willingness to meet the needs of the shop and helps the employer see you as a suitable candidate.
How to prepare for a job interview at Sue Ryder
✨Show Your Customer Service Skills
As a Shop Assistant, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, especially in busy environments. Highlight your ability to handle customer inquiries and resolve issues effectively.
✨Demonstrate Your Team Spirit
Working in a shop means collaborating with colleagues. Talk about your experience working in teams and how you contribute to a positive work environment. Mention any specific instances where you supported your team to achieve common goals.
✨Discuss Your Stock Management Experience
Since the role involves sorting and managing stock, be ready to discuss any relevant experience you have. Talk about how you've handled stock processes, pricing, or merchandising in previous roles, and emphasize your attention to detail.
✨Emphasize Your Physical Readiness
The job may require lifting heavy goods, so it's important to convey your physical readiness for the role. You can mention any relevant experience that demonstrates your ability to handle physical tasks and your commitment to health and safety standards.
