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- Tasks: Join our Cardiology team as a Ward Clerk, supporting patient care and administrative tasks.
- Company: Be part of the Norfolk and Norwich University Hospitals NHS Foundation Trust, a leader in advanced cardiology services.
- Benefits: Enjoy flexible hours, gym discounts, and access to NHS benefits like Wagestream and on-site nursery.
- Why this job: Make a real difference in healthcare while working in a collaborative, innovative environment.
- Qualifications: No specific qualifications required; just a passion for helping others and a team spirit!
- Other info: This role is part-time (27 hours) and does not meet UKVI Skilled Worker Visa requirements.
The predicted salary is between 20000 - 30000 £ per year.
This is an exciting opportunity to work within the Cardiology team to help administer and support delivery of care to patients at the NNUH.
Our Cardiology services are some of the most advanced in the country, cover a range of services including our acute cardiology ward, angiography suite and our coronary care unit, which is the PPCI Centre for Norfolk. In addition to this we are the Norfolk Heart Attack Centre and winners of student placement of the year 2019.
We are incredibly lucky to have a department with new space created by the £15 million spend on our new IRU unit and a complete refurbishment of the cardiac catheter labs; the department is going from strength to strength.
Who we’re looking for?
We are looking for a part time (27 hour) Ward Clerk to become a member of a truly collaborative and hardworking team.
What We Offer?
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Entrance to not just a job but a career that makes a difference to Norfolk.
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Collaborative working approach means that the team is responsible, no lone working allowed here!
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Opportunity to network across NNUH Trust, working with people from all walks of life in Norwich
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Opportunities to further your education, and branch out within the Trust or the wider NHS
As a team and a department, we strive to promote innovation, we love to hear new ideas! In this role you will have opportunities to adapt, improve and create new and existing ways of working, while making a difference to our patients., To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.
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To provide clerical support and assist the Ward Manager or her Deputy on the admission/transfer and discharge of patients.
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To greet and direct all visitors e.g. patients, relatives, Chaplains, to the appropriate member of staff or patient.
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To update the inpatient diary, ensuring all details are accurate and up to date and correspond with PAS.
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To keep records up to date by using PAS i.e. patients admitted, transferred, discharged from the Ward.
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Liaise with nursing staff over the discharge of patients, including where appropriate the collection of property from General Office, dispatching notes, arranging transport to peripheral areas.
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To prepare the clinical coding form, inpatient sick certificate and GP discharge letters for each patient episode and ensure it is completed by medical staff. To ensure that all documentation is complete when the patient is discharged from the ward and that the discharge letter is faxed to GPs within 24 hours.
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To arrange where appropriate follow-up outpatient appointments.
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Ensure that admission procedures and regulations for Overseas Visitors are met including EC patients.
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To provide Bed Management with an accurate bed state on an agreed timely basis.
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To manage all incoming, non-medical telephone calls as appropriate and deal with them either by delegating or referring calls to other staff or returning calls as necessary. To ensure confidentiality maintained at all times.
We can offer you the full range of NHS benefits/discounts and in addition:
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Flexible working hours
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Fast Track Staff Physiotherapy Service
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Multi Faith prayer room
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Discounted gym memberships
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Excellent pension scheme and annual leave entitlement
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Wagestream – access up to 40% of your pay as you earn it
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Free Park & Ride service direct to NNUH site
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Free 24-hours confidential counselling support
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On-site Nursery
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On-site cafes offering staff discounts
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Support in career development
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Flexible staff bank
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Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Please note that this advertised position, which is part of occupation code 4211, does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.
Ward Clerk | Norfolk and Norwich University Hospitals NHS Foundation Trust employer: Nnuh Trust
Contact Detail:
Nnuh Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Clerk | Norfolk and Norwich University Hospitals NHS Foundation Trust
✨Tip Number 1
Familiarize yourself with the specific duties of a Ward Clerk in a cardiology setting. Understanding the nuances of patient admission, discharge processes, and how to manage records will give you an edge during the interview.
✨Tip Number 2
Network with current or former staff at NNUH, especially those in the Cardiology department. They can provide insights into the team dynamics and what it takes to thrive in this role.
✨Tip Number 3
Demonstrate your alignment with NNUH's 'PRIDE' values during your interactions. Show that you are people-focused, respectful, and dedicated to providing excellent care, as these qualities are essential for the role.
✨Tip Number 4
Prepare to discuss any ideas you have for improving clerical processes or patient care. The department values innovation, so showcasing your proactive mindset can set you apart from other candidates.
We think you need these skills to ace Ward Clerk | Norfolk and Norwich University Hospitals NHS Foundation Trust
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Ward Clerk position. Understand the key responsibilities and the skills required, such as clerical support, patient interaction, and record-keeping.
Highlight Relevant Experience: In your application, emphasize any previous experience in healthcare settings or administrative roles. Mention specific tasks that align with the responsibilities listed, such as managing patient records or liaising with medical staff.
Demonstrate NNUH Values: Make sure to reflect the NNUH 'PRIDE' values in your application. Provide examples of how you have shown People focus, Respect, Integrity, Dedication, and Excellence in your past work experiences.
Tailor Your Cover Letter: Craft a personalized cover letter that addresses why you are interested in this specific role at NNUH. Discuss your passion for providing high-quality patient care and your eagerness to contribute to a collaborative team environment.
How to prepare for a job interview at Nnuh Trust
✨Understand the Role
Make sure you have a clear understanding of the Ward Clerk responsibilities, especially in relation to patient admissions, discharges, and record-keeping. Familiarize yourself with the specific tasks mentioned in the job description, as this will help you demonstrate your suitability for the role.
✨Emphasize Teamwork
Since the position requires collaborative working, be prepared to discuss your experiences in team settings. Highlight examples where you contributed to a team effort, resolved conflicts, or supported colleagues, showcasing your ability to work well within a group.
✨Showcase Your Communication Skills
As a Ward Clerk, effective communication is key. Be ready to provide examples of how you've successfully communicated with patients, families, and healthcare professionals in the past. This will demonstrate your ability to handle the diverse interactions required in this role.
✨Align with NNUH's Values
Familiarize yourself with NNUH's 'PRIDE' values: People focused, Respect, Integrity, Dedication, and Excellence. Prepare to discuss how you embody these values in your work and how they align with your personal approach to healthcare.
