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- Tasks: Join our team as a Stock and Customer Service Assistant, managing inventory and providing top-notch customer support.
- Company: Calor is dedicated to creating a diverse and inclusive workplace where everyone thrives.
- Benefits: Enjoy a permanent full-time role with opportunities for growth and a supportive work environment.
- Why this job: Be part of a safety-first culture while developing your skills in logistics and customer service.
- Qualifications: We seek positive, organised individuals with customer service experience and proficiency in Microsoft Office and SAP.
- Other info: This role is based in Llandysul, UK, and requires eligibility to live and work in the UK.
The predicted salary is between 24000 - 36000 £ per year.
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Stock and Customer Service assistant, Llandysul
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Client:
Location:
Llandysul, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
4e2a64eac8fc
Job Views:
34
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
Logistics Agent L1
Contract Type: Permanent / Full Time
Join our dynamic team and take a proactive role in upholding site safety standards, maintaining meticulous inventory and financial controls, and assisting in transport planning through effective customer master data management. This customer-focused position demands exceptional customer service skills across various communication platforms.
We are looking to recruit a Customer Service driven Logistics Agent for our site in Llandysul.
Responsibilities:
- Support site management in achieving compliance obligations, inventory, financial, health and safety, and transport.
- Contribute to a safety-first operation and drive towards an incident free workplace.
- Place orders on system for delivery/collection using SAP.
- Take Inbound/outbound calls for customer orders, queries, and general information.
- Process orders, refunds/credits, and cylinder refill agreements.
- Receipt stock in/out received on trailers.
- Inventory stock control, complete physical stock counts and be able to enter stock counts onto system.
- Raise and receipt Purchase orders and ensure correct stock levels are maintained.
- Review daily aborts, cancels, and fill returns.
- Support drivers in reviewing daily runs, printing loading sheets and manifests.
- Track our drivers through Telematics system.
- Support drivers in reviewing daily runs, printing loading sheets and manifests.
- Agency time sheets.
Do you/are you:
- An experienced Customer Service/Driven professional with a positive attitude.
- An administrator with excellent organisational skills.
- Able to work well in a team supporting colleagues and sharing best practice.
- Committed and flexible to meet business demands.
- Able to take Personal Ownership of tasks, especially safety.
- Experienced in Microsoft office, SAP and Tru Tac.
- Articulate with good attention to detail.
If you want to see more about our benefits and the business, please visit our Careers page –
If this sounds like you, then why not apply? – we look forward to hearing from you!
To be considered for the above opportunity you must be eligible to live and work in UK.
At Calor, we are committed to fostering a diverse and inclusive environment where everyone feels valued, respected, and empowered. We believe that our differences make us stronger, and embracing diversity is not only the right thing to do, but it also drives innovation and success.
We understand that building an inclusive business is an ongoing journey, and we are dedicated to continually learning, evolving, and challenging ourselves to create a more equitable and inclusive future. We encourage all members of our community to join us on this journey, as we firmly believe that diversity and inclusion are essential for a better, brighter tomorrow.
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Stock and Customer Service assistant employer: Calor Gas
Contact Detail:
Calor Gas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stock and Customer Service assistant
✨Tip Number 1
Familiarise yourself with SAP and other relevant software before your interview. Being able to demonstrate your proficiency in these systems will show that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your customer service skills by practising common scenarios you might encounter in this role. Think about how you would handle difficult customers or complex queries, as this will be crucial for the position.
✨Tip Number 3
Research the company culture at Calor and be prepared to discuss how your values align with theirs. Showing that you understand and appreciate their commitment to diversity and inclusion can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the role and the team dynamics, which can help you tailor your approach during the interview process.
We think you need these skills to ace Stock and Customer Service assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and logistics. Emphasise any previous roles where you managed inventory or dealt with customer queries, as these are key aspects of the job.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your experience with SAP and your commitment to safety and compliance.
Highlight Soft Skills: In your application, emphasise your soft skills like communication, teamwork, and attention to detail. These are crucial for a customer service-driven position and will help you stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Calor Gas
✨Showcase Your Customer Service Skills
Since this role is heavily focused on customer service, be prepared to share specific examples of how you've successfully handled customer queries or complaints in the past. Highlight your communication skills and ability to remain calm under pressure.
✨Familiarise Yourself with SAP
As the job requires using SAP for order processing, it’s a good idea to brush up on your knowledge of this system. If you have experience with similar software, mention that too, as it shows your adaptability and technical skills.
✨Demonstrate Attention to Detail
The role involves meticulous inventory management and financial controls. Be ready to discuss how you ensure accuracy in your work, perhaps by sharing a time when your attention to detail made a significant difference in a project or task.
✨Emphasise Teamwork and Flexibility
This position requires collaboration with colleagues and supporting drivers. Share examples of how you've worked effectively in a team and your willingness to adapt to changing business demands, showcasing your commitment to a safety-first operation.
