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For Companies At a Glance
- Tasks: Assist in store operations, lead by example, and create inspiring customer experiences.
- Company: Join Estée Lauder, a leader in the beauty industry known for innovation and quality.
- Benefits: Enjoy competitive salary, discounts, mental health support, and extensive training opportunities.
- Why this job: Perfect for ambitious individuals wanting to grow in retail while making customers feel special.
- Qualifications: Retail experience is a plus; passion for customer service and team leadership is essential.
- Other info: Flexible hours and a supportive environment to kickstart your career in beauty.
The predicted salary is between 13000 - 18000 £ per year.
Position Summary:
We are seeking a Key Holder to assist the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the Store. This role is ideal for an ambitious self-starter seeking a progressive career in the Retail Beauty Industry.
With your passion for people, our company, and our products, you will create a unique and inspiring in-store experience for each customer, educating, inspiring, and delighting them. You will also demonstrate excellent coaching and mentoring skills, lead by example, and be responsible for opening and closing the store on a rota basis, including cash reconciliation at the start and end of each day.
We are committed to supporting your development in this first-level supervisory role by providing the necessary tools and training to succeed.
Compensation and Benefits:
- Competitive industry salary
- Annual Leave & Family Leave
- Monthly credit allowance for Staff Product Concession and discounts
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
- Exclusive discounts and offers via our benefits platform
- Work Life Connections – Employee Assistance Programme
- Extensive training and development opportunities
Qualifications and About You:
- Previous retail experience, including cash reconciliation and store opening/closing, is desirable but not essential
- Experience in supervising, coaching, and mentoring team members to meet sales and customer service targets is desirable
- A passion for delivering authentic, personalized, and inspirational customer service
- An approachable and friendly personality
- Confidence in engaging with customers, understanding their needs, and providing tailored service
- Flexible availability across days and hours; please discuss your availability with the hiring manager during the interview process
- Proof of right to live and work in the UK
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Estée Lauder Companies - Key Holder - The Cosmetics Company Store - 30 Hours employer: Estee Lauder Companies
Contact Detail:
Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estée Lauder Companies - Key Holder - The Cosmetics Company Store - 30 Hours
✨Tip Number 1
Familiarise yourself with Estée Lauder's brand values and product range. Understanding their ethos and offerings will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to discuss your previous retail experiences, especially any instances where you successfully coached or mentored team members. Highlighting these skills will show that you're ready for a supervisory role.
✨Tip Number 3
Practice your customer service skills by engaging with friends or family in a mock sales scenario. This will help you articulate how you would create an inspiring in-store experience for customers.
✨Tip Number 4
Be ready to discuss your availability openly during the interview. Flexibility is key in retail, and showing that you're willing to adapt your schedule can make you a more attractive candidate.
We think you need these skills to ace Estée Lauder Companies - Key Holder - The Cosmetics Company Store - 30 Hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Key Holder position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Experience: Emphasise any previous retail experience you have, especially in cash reconciliation and store operations. If you have experience in supervising or mentoring, make sure to include specific examples of how you've successfully led a team.
Show Your Passion: Express your enthusiasm for the beauty industry and customer service in your cover letter. Share personal anecdotes that demonstrate your passion for creating inspiring customer experiences and how you can contribute to the store's success.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a customer-facing role.
How to prepare for a job interview at Estee Lauder Companies
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for the beauty industry during the interview. Share any personal experiences or stories that highlight your passion for cosmetics and how it drives you to provide excellent customer service.
✨Demonstrate Leadership Skills
Since the role involves coaching and mentoring, be prepared to discuss your previous experiences in leadership. Provide examples of how you've successfully guided team members or handled challenging situations in a retail environment.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face in the role. Be ready to role-play or discuss how you would handle specific situations, showcasing your ability to deliver personalised and inspirational service.
✨Discuss Your Availability Openly
Flexibility is key for this position. Be honest about your availability and discuss how you can meet the store's needs. This shows your willingness to adapt and contribute to the team's success.
