Senior Managed Service Engineer

NG Bailey IT Services are currently recruiting a Senior Data Engineer / Senior Managed Services Engineer who will be responsible for the installation and fault finding of Structured and Voice Cabling systems.

The Senior Managed Services Engineer role encapsulates all of the roles and responsibilities of the Managed Services Engineer, these include ensuring all calls allocated to them are delivered within NG Bailey’s clients Service Level Agreements (SLA’s), responding to service calls relating to faults, provisions and Business As Usual (BAU) project work across all IT Services Managed Services.

As a Senior Managed Services Engineer, you may have line management responsibility over Managed Service Engineers.

Responsibilities

You will:

• Cost / stock awareness: Ensure material control and maintain records of deliveries and project stock.

• Weekly Reviews: Ensure provision of timely and accurate internal and customer project reporting (timesheets, mileage returns, daily reports, completion certificates)

• Technical: Ensure Service and Projects installation meets internal and client specifications and statutory requirements.

• Completing red line drawings (desirable)

• Electrical experience (desirable)

• Willing to be part of an on-call rota

• Willing to travel and work away from Home Location in the UK and Overseas

• Baseline Personnel Security Standard (BPSS) – Mandatory

• Willingness to undergo Security Clearance – Mandatory, We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met.

• Knowledge of MoD standards

• Evident experience working within ‘Live’ Customer sites.

• Evident experience of the installation of Structured and Voice Cabling Systems

• Fully conversant with the setup and operation of Fluke Analysers

• The ability to locate and rectify faults on structured cabling systems.

• Ability to work from construction drawings.

• Demonstrate the ability to interface with customers with a professional and informative approach., * Minimum GCSE English and Maths or equivalent. (E)

• Driving Licence (E)

• Security Clearance (A)

• UKATA (CAT A) Asbestos Awareness (A)

• CSCS/ ECS Card in appropriate trade (A)

• Manual Handling (A)

• Working at Height (A)

• Working on Ladders/ stepladders (A)

• IOSH Working Safely (A)

• PASMA/IPAF (A)

• Certified Network Cable Installer (CNCI) Accreditation (A)

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The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [https://www.cifas.org.uk/fpn].