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For Companies At a Glance
- Tasks: Lead and coach a team while delivering exceptional customer service.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Kickstart your retail leadership career in a supportive, diverse environment focused on wellbeing.
- Qualifications: Previous retail experience and strong communication skills are essential.
- Other info: This is a 6-month fixed-term contract with flexible hours.
Job Description
Job Type: 6 Month Fixed-Term Contract
Store Location: High Street, Ashford
Hours: 12 hours per week
Salary: £13.45 per hour, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer?
Our Retail Supervisors are our next generation of leaders, and we'll provide you with all the tools to progress. You'll assist in leading and coaching our Store Colleagues and act as a role model for world class customer service.
You will assist in driving financial performance with sales targets, maintain stock accuracy and ensure full compliance with health and safety.
To become a Health & Wellness specialist you'll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.
THE PERSON
To be successful, we'd like you to show us that you have:
- Previous retail experience
- Organisation and planning skills to lead a team of colleagues daily
- Excellent communication
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge
- The ability to be agile and flexible to multi-task and achieve the best results
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Documents
- Retail Supervisor JD.pdf (107.14 KB)
Supervisor employer: Holland & Barrett International Limited
Contact Detail:
Holland & Barrett International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with the company's values and mission. Understanding Holland & Barrett's commitment to health and wellness will help you align your answers during interviews and demonstrate your passion for their products.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team in previous roles. Highlight specific situations where you motivated colleagues or improved team performance, as this is crucial for a Supervisor position.
✨Tip Number 3
Brush up on your customer service skills. Be ready to discuss how you handle challenging situations and maintain high standards of service, as this role requires acting as a role model for world-class customer service.
✨Tip Number 4
Prepare to discuss your organisational and planning skills. Think of examples where you've effectively managed multiple tasks or projects, as these abilities are essential for leading a team in a fast-paced retail environment.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and showcases your leadership skills. Emphasise any previous roles where you led a team or provided exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for health and wellness. Mention specific examples of how you've handled challenging situations in a retail environment and how you embody the company's EPIC values.
Highlight Relevant Skills: In your application, clearly outline your organisational and planning skills. Provide examples of how you've successfully managed tasks under pressure, as this is crucial for the Supervisor role.
Show Enthusiasm for the Brand: Demonstrate your enthusiasm for Holland & Barrett's products and mission. Mention any personal experiences with their products or how you align with their goal of promoting healthier lifestyles.
How to prepare for a job interview at Holland & Barrett International Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns with the company's focus on world-class service.
✨Demonstrate Leadership Skills
Since the role involves leading and coaching a team, be prepared to discuss your leadership style. Provide examples of how you've successfully managed a team or handled challenging situations, showcasing your ability to motivate and guide others.
✨Highlight Your Retail Experience
Be ready to talk about your previous retail experience and how it has prepared you for this role. Discuss any specific achievements, such as meeting sales targets or improving stock accuracy, to demonstrate your capability in a fast-paced environment.
✨Emphasise Adaptability and Flexibility
The job requires agility and the ability to multi-task. Prepare to share instances where you've successfully adapted to changing circumstances or managed multiple responsibilities at once, showing that you can thrive under pressure.
