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- Tasks: Be the friendly face of McDonald's, ensuring customers feel welcome and cared for.
- Company: Join one of the world's most recognised brands committed to community and inclusion.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and flexible shifts.
- Why this job: Work in a vibrant environment where your smile makes a difference and teamwork thrives.
- Qualifications: No specific experience needed, just a positive attitude and great communication skills.
- Other info: Flexible shift times available; perfect for students looking for part-time work.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Customer Care staff are required for shifts similar to : 06 : 00-14 : 00 / 11 : 00-19 : 00 / 14 : 00-22 : 00 on Saturdays and Sundays. (Times are flexible on request)
McDonald’s are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values : Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you’ll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers’ specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It’s your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.
Quite simply, you’ll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face‑to‑face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits package includes : Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more………..
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Customer Care - Full & Part Time - A1 Colsterworth, NG33 5FF employer: McDonald's
Contact Detail:
McDonald's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care - Full & Part Time - A1 Colsterworth, NG33 5FF
✨Tip Number 1
Familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. During your interactions, whether in person or over the phone, demonstrate how you embody these values in your approach to customer care.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in role-play scenarios. Focus on active listening and maintaining eye contact, as these are crucial for making customers feel valued and understood.
✨Tip Number 3
Show your enthusiasm for the role by researching common customer service scenarios that may arise in a fast-paced environment like McDonald's. Being prepared with solutions can help you stand out during any informal discussions or interviews.
✨Tip Number 4
Network with current or former employees of McDonald's to gain insights into the company culture and expectations. This can provide you with valuable information to tailor your approach and demonstrate your genuine interest in the position.
We think you need these skills to ace Customer Care - Full & Part Time - A1 Colsterworth, NG33 5FF
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Customer Care Assistant. Highlight key skills such as effective communication, teamwork, and customer service in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job requirements. Emphasise any previous roles in customer service or hospitality, and include specific examples of how you've demonstrated the core values of Serve, Inclusion, Integrity, Community, and Family.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at McDonald's and how you can contribute to creating a welcoming atmosphere for customers. Use a friendly tone to reflect the company culture.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at McDonald's
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. McDonald's values a friendly and welcoming atmosphere, so let your genuine smile and positive energy shine through during the interview.
✨Demonstrate Customer Focus
Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to connect with customers and make them feel valued, as this is crucial for a Customer Care Assistant.
✨Emphasise Teamwork Skills
Since you'll be working as part of a team, be ready to discuss your experiences collaborating with others. Share specific instances where you contributed to a positive team environment or helped resolve conflicts.
✨Practice Effective Communication
Brush up on your communication skills before the interview. Be prepared to demonstrate attentive listening and clear verbal communication, as these are essential for maintaining positive interactions with customers.
