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- Tasks: Be the friendly face of McDonald's, ensuring customers feel welcome and cared for.
- Company: Join one of the world's most recognised brands committed to community and inclusion.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and flexible shifts.
- Why this job: Work in a vibrant environment where your smile makes a difference and teamwork thrives.
- Qualifications: No specific experience needed, just a positive attitude and great communication skills.
- Other info: Flexible shift times available; perfect for students looking for part-time work.
The predicted salary is between 24000 - 36000 £ per year.
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Customer Care – Full & Part Time – A1 Colsterworth, NG33 5FF, Grantham
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Client:
Location:
Grantham, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
1c671bd83d5c
Job Views:
18
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
Overview
Customer Care staff are required for shifts similar to: 06:00-14:00/11:00-19:00/14:00-22:00 on Saturdays and Sundays. (Times are flexible on request)
McDonald\’s is a globally recognized brand, committed to core values: Serve, Inclusion, Integrity, Community, and Family. We foster a safe, respectful, and inclusive workplace, providing quality jobs and opportunities for all.
As a Customer Care Assistant, you will be the face of the restaurant, interacting with customers to ensure smooth operations in the customer areas. Responsibilities include welcoming children, distributing balloons, organizing events, attending to customer needs, maintaining cleanliness, and creating a welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
We\’re looking for individuals with a genuine smile, the ability to connect with customers, and to make them feel valued. Friendly, courteous, and helpful behavior should come naturally. Effective communication skills, including attentive listening and eye contact, are essential. Maintaining high energy levels while working efficiently and productively is also required.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top brands, and more.
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Customer Care - Full & Part Time - A1 Colsterworth, NG33 5FF employer: McDonald's
Contact Detail:
McDonald's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care - Full & Part Time - A1 Colsterworth, NG33 5FF
✨Tip Number 1
Familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. During your interactions, whether in person or over the phone, demonstrate how you embody these values in your approach to customer care.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in role-play scenarios. Focus on active listening and maintaining eye contact, as these are crucial for making customers feel valued and understood.
✨Tip Number 3
Show your enthusiasm for the role by researching common customer service scenarios that may arise in a fast-paced environment like McDonald's. Being prepared with solutions can help you stand out during any informal discussions or interviews.
✨Tip Number 4
Network with current or former employees of McDonald's to gain insights into the company culture and expectations. This can provide you with valuable information to tailor your approach and demonstrate your genuine interest in the position.
We think you need these skills to ace Customer Care - Full & Part Time - A1 Colsterworth, NG33 5FF
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Customer Care Assistant. Highlight key skills such as effective communication, teamwork, and customer service in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job requirements. Emphasise any previous roles in customer service or hospitality, and include specific examples of how you've demonstrated the core values of Serve, Inclusion, Integrity, Community, and Family.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at McDonald's and how you can contribute to creating a welcoming atmosphere for customers. Use a friendly tone to reflect the company culture.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at McDonald's
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. McDonald's values a friendly and welcoming atmosphere, so let your genuine smile and positive energy shine through during the interview.
✨Demonstrate Customer Focus
Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to connect with customers and make them feel valued, as this is crucial for a Customer Care Assistant.
✨Emphasise Teamwork Skills
Since you'll be working as part of a team, be ready to discuss your experiences collaborating with others. Share specific instances where you contributed to a positive team environment or helped resolve conflicts.
✨Practice Effective Communication
Brush up on your communication skills before the interview. Be prepared to demonstrate attentive listening and clear verbal communication, as these are essential for maintaining positive interactions with customers.
