Retail Assistant

Retail Assistant

Dudley Temporary No home office possible
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At a Glance

  • Tasks: Assist customers and maintain store standards while promoting health and wellness products.
  • Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
  • Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
  • Why this job: Be part of a supportive team that values diversity and empowers you to thrive in your career.
  • Qualifications: No prior retail experience needed; just bring a positive attitude and passion for wellness.
  • Other info: This is a 3-month fixed-term contract with flexible hours at Merryhill Shopping Centre.

Job Description

Job Type: 3 Month Fixed-Term Contract

Store Location: Merryhill Shopping Centre, Brierley Hill

Hours: 10 hours per week

Salary: £12.65 per hour, 25% colleague discount, 28-days annual leave pro rata

THE JOB

Are you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer?

Then look no further…

Our Retail Assistants are the central point of our customer contact and paramount in our business's success, you'll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service.

You'll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products, you can also specialise in areas of interest to you such as sport, nutrition, and beauty.

Our products often fly off the shelves but sometimes they need a helping hand, we sometimes offer colleague incentives around key items to encourage promotion.

THE PERSON

As an entry level role, we don't require prior retail experience whilst advantageous we just ask that you have:

  • The ability to work well within a team.
  • A compassionate and consultative approach to customers
  • A positive attitude and driven nature
  • A passion and enthusiasm for our products
  • Basic IT skills to use the in-store technology.

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.

Wellness begins with you, start your journey today.

THE COMPANY

At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives.  With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe.  Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.

#DNI

Retail Assistant employer: Holland & Barrett International Limited

Holland & Barrett is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and growth. As a Retail Assistant at our Merryhill Shopping Centre location, you'll benefit from comprehensive training, a generous colleague discount, and the opportunity to specialise in areas of personal interest, all while being part of a team that values diversity and celebrates unique experiences.
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Contact Detail:

Holland & Barrett International Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Assistant

✨Tip Number 1

Familiarise yourself with Holland & Barrett's product range and values. Understanding their commitment to health and wellness will help you connect with customers and demonstrate your passion during the interview.

✨Tip Number 2

Prepare to showcase your customer service skills by thinking of examples from past experiences, even if they are not retail-related. Highlighting your ability to work well in a team and your compassionate approach will resonate with the hiring team.

✨Tip Number 3

Research common questions asked in retail interviews, especially those related to teamwork and customer interactions. Practising your responses will help you feel more confident and articulate during the interview process.

✨Tip Number 4

Show enthusiasm for the role and the company during your interactions. A positive attitude can set you apart from other candidates, so be sure to express your excitement about the opportunity to work at Holland & Barrett.

We think you need these skills to ace Retail Assistant

Customer Service Skills
Teamwork
Compassionate Communication
Positive Attitude
Enthusiasm for Health and Wellness Products
Basic IT Skills
Consultative Selling
Adaptability
Time Management
Product Knowledge
Sales Promotion Techniques
Problem-Solving Skills
Attention to Detail
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Retail Assistant position. Highlight your passion for customer service and any relevant skills in your application.

Tailor Your CV: Customise your CV to reflect the qualities mentioned in the job description, such as teamwork, a positive attitude, and a passion for health and wellness. Use specific examples from your past experiences that demonstrate these traits.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your values align with Holland & Barrett's EPIC values and express your eagerness to contribute to their mission of promoting health and wellness.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Holland & Barrett International Limited

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for helping customers during the interview. Share any relevant experiences where you provided excellent service, even if they are from non-retail settings.

✨Demonstrate Teamwork Skills

Since the role requires working well within a team, be prepared to discuss examples of how you've successfully collaborated with others in the past. Highlight your ability to support and motivate your colleagues.

✨Familiarise Yourself with Health and Wellness Products

Research the types of products sold at Holland & Barrett and be ready to discuss your interest in health and wellness. This will show your commitment to becoming a knowledgeable ambassador for their brand.

✨Embrace the Company Values

Understand the EPIC values (Expertise, Pioneering, Inclusive, Caring) that the company stands for. Be ready to explain how you embody these values in your own life and how they align with your approach to customer service.

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