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- Tasks: Manage service delivery and build relationships with stakeholders in a hybrid role.
- Company: Join a leading global I.T consultancy working with major telecommunications and energy clients.
- Benefits: Enjoy a competitive rate of £330/day and flexible hybrid working arrangements.
- Why this job: Be part of a dynamic team, enhance your skills, and make an impact in the tech industry.
- Qualifications: Strong communication skills, ITIL knowledge, and experience in customer-focused environments required.
- Other info: Immediate start preferred; on-site presence in Cheshire needed two days a week.
The predicted salary is between 66000 - 88000 £ per year.
Service Manager
Ready to make your application Please do read through the description at least once before clicking on Apply.
3-6 month Contract
Cheshire (Hybrid)
£330/day Outside IR35
Service Manager required for an initial 3–6 month contract. This is a hybrid role, with on-site presence in Knutsford 2 days per week required. An immediate start is preferred, ideally in August or early September.
An opportunity to join a leading global I.T Consultancy, delivery solutions for a major player in the telecommunications and energy sector.
Key skills and experience:
Communication and stakeholder management skills to build strong relationships and gain buy-in for initiatives.
Highly organised, able to multi-task, deliver to strict deadlines, and maintain attention to detail.
Experience working with third-party suppliers and within customer-focused environments.
Proficiency in Microsoft Office with knowledge of analytical techniques.
Knowledge of ITIL processes (or ITIL Foundation certification).
Experience with Agile, Technology Product Management, and Site Reliability Engineering (SRE) principles.
Technical knowledge of networking and infrastructure (switches, routers, LAN, firewalls, load balancers, wireless, telecoms domain).
Strong team player, able to work independently and flexibly (including occasional on-site meetings in Cheshire under a hybrid model)
Service Manager employer: Syntax Consultancy Ltd
Contact Detail:
Syntax Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Familiarise yourself with ITIL processes and Agile methodologies, as these are crucial for the Service Manager role. Consider brushing up on your knowledge through online courses or resources to demonstrate your commitment and understanding during discussions.
✨Tip Number 2
Network with professionals in the telecommunications and energy sectors. Attend industry events or join relevant online forums to connect with potential colleagues or mentors who can provide insights into the company culture and expectations.
✨Tip Number 3
Prepare specific examples of how you've successfully managed stakeholder relationships in previous roles. Being able to articulate your experience in building strong partnerships will set you apart during interviews.
✨Tip Number 4
Showcase your organisational skills by discussing how you've effectively managed multiple projects under tight deadlines. Highlighting your ability to maintain attention to detail while juggling tasks will resonate well with the hiring team.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key skills and experience required for the Service Manager position. Tailor your application to highlight how your background aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in communication, stakeholder management, and working with third-party suppliers. Provide specific examples that demonstrate your ability to build relationships and deliver results in customer-focused environments.
Showcase Technical Knowledge: Make sure to mention your technical knowledge of networking and infrastructure, as well as any relevant certifications like ITIL Foundation. This will help you stand out as a candidate who understands the technical aspects of the role.
Proofread Your Application: Before submitting your application, thoroughly proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Service Manager role.
How to prepare for a job interview at Syntax Consultancy Ltd
✨Showcase Your Communication Skills
As a Service Manager, strong communication and stakeholder management skills are crucial. Be prepared to discuss specific examples of how you've built relationships and gained buy-in for initiatives in your previous roles.
✨Demonstrate Organisational Abilities
Highlight your ability to multi-task and meet strict deadlines. Prepare to share instances where your attention to detail made a significant impact on project outcomes or service delivery.
✨Familiarise Yourself with ITIL Processes
Since knowledge of ITIL processes is important for this role, ensure you can discuss your understanding of these principles. If you have an ITIL Foundation certification, mention it and be ready to explain how you've applied ITIL in your work.
✨Discuss Technical Knowledge Confidently
Be prepared to talk about your technical knowledge of networking and infrastructure. Familiarise yourself with key concepts like switches, routers, and firewalls, and be ready to explain how this knowledge has helped you in previous positions.
