Branch Assistant

Branch Assistant

Cardiff Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Stock Control Assistant, ensuring shelves are stocked and customers are happy.
  • Company: Booker is the UK's leading food and drink wholesaler, serving independent retailers and small businesses.
  • Benefits: Enjoy discounts at Tesco, health perks, and a great holiday package.
  • Why this job: Be part of a dynamic team where every day brings new challenges and opportunities to shine.
  • Qualifications: A can-do attitude and a passion for customer service are essential; must be 17 or older.
  • Other info: Flexible working options available; we celebrate diversity and inclusivity in our workplace.

The predicted salary is between 24000 - 36000 Β£ per year.

Overview We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.
We are a 5/7 day operation. (check our website for specific opening times.)
We only recruit individuals who are aged 17 and over.
Responsibilities Provide excellent customer service and ensure customers find what they need quickly.
Work as part of a team in a dynamic, fast-paced environment.
Keep shelves full and provide speed of service through the tills.
Accurately picking items for deliveries and ensuring timely delivery.
Be punctual and properly presented.
Qualifications A can-do attitude.
A passion for customer service.
Willingness to go the extra mile.
Always be there, on time and properly presented.
Age 17 or older.

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Branch Assistant employer: Booker Group

At Booker, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusion. Our employees enjoy a comprehensive benefits package, including discounts at Tesco, a retirement savings plan, and health and wellbeing support, all while working in a dynamic environment that fosters personal and professional growth. Join us in making a difference for our customers and experience the rewarding opportunities that come with being part of the UK's leading food and drink wholesaler.
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Contact Detail:

Booker Group Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Branch Assistant

✨Tip Number 1

Familiarise yourself with Booker’s values and customer service approach. Understanding their commitment to excellent customer service will help you demonstrate your alignment with their goals during any discussions.

✨Tip Number 2

Showcase your teamwork skills. Since the role involves working closely with a small team, be prepared to share examples of how you've successfully collaborated with others in previous roles.

✨Tip Number 3

Be ready to discuss your problem-solving abilities. As a Stock Control Assistant, you'll need to identify issues affecting stock availability, so think of specific instances where you've resolved similar challenges.

✨Tip Number 4

Demonstrate your passion for customer service. Prepare to explain why you enjoy helping customers and how you go the extra mile to ensure their satisfaction, as this is crucial for the role.

We think you need these skills to ace Branch Assistant

Customer Service Skills
Teamwork
Attention to Detail
Stock Management
Time Management
Problem-Solving Skills
Communication Skills
Merchandising Skills
Adaptability
Ability to Work in a Fast-Paced Environment
Basic IT Skills
Organisational Skills
Can-Do Attitude

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Branch Assistant role. Emphasise your customer service experience and any previous roles in stock control or retail.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your can-do attitude. Mention specific examples of how you've gone the extra mile for customers in past roles.

Highlight Teamwork Skills: Since the role involves working as part of a team, be sure to include examples of successful teamwork in your application. This could be from previous jobs, school projects, or volunteer work.

Show Enthusiasm for the Company: Research Booker and express your enthusiasm for their mission and values in your application. Mention why you want to work for them specifically and how you can contribute to their success.

How to prepare for a job interview at Booker Group

✨Show Your Can-Do Attitude

Booker is looking for candidates with a real can-do attitude. Be prepared to share examples from your past experiences where you went the extra mile to help customers or solve problems.

✨Demonstrate Customer Service Passion

Since the role revolves around excellent customer service, think of specific instances where you provided outstanding service. Highlight your ability to connect with customers and ensure their needs are met.

✨Be Punctual and Presentable

Arrive on time for your interview and dress appropriately. First impressions matter, so make sure you look professional and ready to represent the company well.

✨Familiarise Yourself with Stock Control

Understand the basics of stock control and how it impacts customer satisfaction. Be ready to discuss how you would maintain stock accuracy and manage product promotions effectively.

Branch Assistant
Booker Group
Location: Cardiff
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