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- Tasks: Lead and manage two Supported Living services, ensuring high-quality care and team development.
- Company: CareTech Community Services supports individuals with disabilities, promoting independence and quality of life.
- Benefits: Enjoy 20 days annual leave, flexible holiday options, free training, and career progression opportunities.
- Why this job: Make a real impact in people's lives while working in a supportive and dynamic environment.
- Qualifications: Experience in managing supported living services and a Level 5 Diploma in Leadership for Health & Social Care.
- Other info: Join a company committed to high standards of care and recognised as a Disability Confident Leader.
Supported Living Service Lead – Watford
Do you have the following skills, experience and drive to succeed in this role Find out below.
Salary: £32,432.40 per annum | Full-time | Permanent
We are seeking a dynamic and motivated Service Lead to oversee two Supported Living services in Watford. This is a fantastic opportunity to lead dedicated teams, ensure high-quality care, and drive continuous improvement within CareTech Community Services.
About the Services
The Avenue – Supporting adults with learning disabilities in a welcoming, well-maintained service with spacious, nicely decorated flats and a large garden with patio. Staff and visitors benefit from free parking.
Mildred Avenue – A Supported Living service designed for individuals with complex needs, providing person-centred support to promote independence within the community.
Why Join CareTech?
20 days annual leave + bank holidays
Flexible Additional Holiday Purchase Scheme
Dedicated learning & development programmes
Free training to achieve qualifications in Social Care
Access to free online training courses across multiple topics
DBS check paid before you start
Refer a Friend scheme – earn up to £250 per referral
Stakeholder Pension
Free Employee Assistance Programme
Annual Employee Awards Evening & recognition schemes
Genuine career progression opportunities
CareTech Foundation grants for family & friends
Your Role
Lead and direct the day-to-day management of both services.
Ensure high-quality, person-centred care in line with CQC standards.
Supervise, mentor, and develop staff teams.
Oversee support plans tailored to each individual’s needs and aspirations.
Manage budgets, health & safety, and compliance requirements.
Build strong relationships with service users, families, and external agencies.
Drive service improvement and quality outcomes.
What We’re Looking For
Proven experience managing a residential or supported living service.
Strong knowledge of CQC frameworks and quality assurance.
Level 5 Diploma in Leadership for Health & Social Care (or willingness to achieve).
Resilient, compassionate leadership style with excellent communication skills.
Passion for supporting vulnerable adults and delivering high safeguarding standards.
About CareTech
Established in 1993, CareTech Community Services operates over 250 services nationwide, supporting people with autism, learning disabilities, mental health conditions, and complex needs. We are committed to delivering the highest standards of care and creating opportunities for independence.
All applicants will be subject to satisfactory references and DBS checks.
CareTech is proud to be a Disability Confident Leader.
Some roles may require male or female applicants only, in line with the Equality Act 2010.
Apply Now
If you are ready to lead, inspire, and make a measurable difference in the lives of others, we’d love to hear from you.
STRICTLY NO AGENCIES
Supported Living Service Lead employer: CareTech UK
Contact Detail:
CareTech UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Living Service Lead
✨Tip Number 1
Familiarise yourself with the CQC standards and frameworks, as this role heavily relies on ensuring compliance. Understanding these guidelines will not only help you in the interview but also demonstrate your commitment to high-quality care.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you mentored staff or improved service quality, as this will highlight your suitability for the role.
✨Tip Number 3
Research CareTech Community Services and their approach to supporting vulnerable adults. Being knowledgeable about their values and services will allow you to align your answers with their mission during the interview.
✨Tip Number 4
Prepare to discuss your experience with budget management and compliance requirements. This is crucial for the role, so having concrete examples ready will show that you are capable of handling the financial and regulatory aspects of the position.
We think you need these skills to ace Supported Living Service Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing supported living services. Emphasise your knowledge of CQC frameworks and any leadership qualifications, such as the Level 5 Diploma in Leadership for Health & Social Care.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting vulnerable adults. Mention specific examples of how you've driven service improvement and quality outcomes in previous roles.
Highlight Key Skills: In your application, clearly outline your strong communication skills and compassionate leadership style. These are crucial for building relationships with service users, families, and external agencies.
Showcase Continuous Improvement: Discuss any initiatives you've led that improved care quality or team performance. This will demonstrate your commitment to high standards and continuous development within the services you manage.
How to prepare for a job interview at CareTech UK
✨Showcase Your Leadership Skills
As a Supported Living Service Lead, your leadership style is crucial. Be prepared to discuss your previous experiences in managing teams, mentoring staff, and driving service improvements. Use specific examples to illustrate how you've successfully led teams in the past.
✨Demonstrate Knowledge of CQC Standards
Familiarise yourself with the Care Quality Commission (CQC) frameworks and standards. During the interview, highlight your understanding of these regulations and how you have ensured compliance in your previous roles. This will show that you are well-prepared for the responsibilities of the position.
✨Emphasise Person-Centred Care
The role requires a strong focus on person-centred support. Be ready to discuss how you have tailored support plans to meet individual needs and aspirations in your past positions. Share any success stories that demonstrate your commitment to promoting independence for service users.
✨Prepare Questions for the Interviewers
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewers. Inquire about the team dynamics, challenges faced by the services, or opportunities for professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
