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For Companies At a Glance
- Tasks: Lead a team, drive sales, and deliver exceptional customer service.
- Company: Welcome Break operates 60 service areas and 31 hotels across the UK.
- Benefits: Enjoy a competitive salary, meal allowance, discounts, and career progression.
- Why this job: Join a dynamic team with training opportunities and a chance to grow your management career.
- Qualifications: Experience in managing teams and a passion for customer service is essential.
- Other info: Applicants must be 18 years or older due to role responsibilities.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Store Manager
Welcome Break, Subway, Sarn Park Services, CF32 9SY
Pay up to £30,000 pa based on experience plus £10 on shift meal allowance and bonus
Fantastic benefits & discounts, free parking & great career opportunities
Great head for business? Good with people? If you can stay cool under pressure, you could make it as a Store Manager at Welcome Break.
Heading up your own unit, you’ll lead the team and drive profitable sales growth. In return, you’ll get bespoke training and support to develop your career with the potential to progress to more senior management roles.
Make no mistake, the Store Manager role is demanding but if you have the right qualities and you’re up for an exciting challenge, we’ll help you reach your full potential.
A Store Manager would ideally:
- Have a good track record managing a team and delivering results in a fast-moving customer service role.
- Be strongly business-focused with a desire to succeed.
- Be passionate about delivering exceptional customer service.
- Be an energetic people person who can inspire every member of your team.
- Be a good communicator, innovator, and problem solver.
- Have ambition to go far in their management career.
Key benefits for Store Managers:
- Competitive salary plus bonus
- £10 on-shift meal allowance
- 30 days’ holiday increase with service
- Contributory pension (after 3 months)
- Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few)
- My Welcome Break discounts – savings at hundreds of retailers
- Structured career path and bespoke training
- Free on-site parking
- Generous discounts on hotel rooms for you and family members
Due to responsibilities within the Store Manager role, applicants will need to be 18 years of age or over.
About Welcome Break
Welcome Break is one of the UK’s leading motorway service operators, running 60 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
UBM employer: Welcome Break
Contact Detail:
Welcome Break Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UBM
✨Tip Number 1
Familiarise yourself with Welcome Break's values and mission. Understanding their commitment to customer service and teamwork will help you align your answers during interviews, showcasing that you're a perfect fit for their culture.
✨Tip Number 2
Prepare examples from your past experiences that demonstrate your leadership skills and ability to drive sales. Be ready to discuss specific situations where you successfully managed a team or improved customer satisfaction.
✨Tip Number 3
Network with current or former employees of Welcome Break if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Showcase your passion for the food and hospitality industry. Being enthusiastic about the brands Welcome Break operates will demonstrate your genuine interest in the role and the company, making you a more appealing candidate.
We think you need these skills to ace UBM
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing teams and delivering results in customer service roles. Use specific examples that demonstrate your leadership skills and business focus.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to inspire a team. Mention your ambition to progress in management and how you align with Welcome Break's values.
Highlight Key Skills: In your application, emphasise your communication, problem-solving, and innovation skills. Provide examples of how you've successfully handled challenges in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Welcome Break
✨Show Your Leadership Skills
As a Store Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've successfully managed a team in the past, highlighting your approach to motivating and inspiring others.
✨Emphasise Customer Service Experience
Exceptional customer service is key in this role. Be prepared to discuss your previous experiences in customer-facing positions and how you ensured customer satisfaction. Use anecdotes that showcase your problem-solving skills and ability to handle pressure.
✨Demonstrate Business Acumen
The role requires a strong business focus, so come ready to discuss how you've driven sales growth in previous roles. Prepare to talk about any strategies you've implemented that led to increased profitability or improved operational efficiency.
✨Ask Insightful Questions
Interviews are a two-way street, so prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you assess if Welcome Break is the right fit for you.
