Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire a team while ensuring top-notch customer service.
- Company: Join a dynamic retail company focused on delivering exceptional customer experiences.
- Benefits: Enjoy competitive salary, bonuses, discounts, and flexible working options.
- Why this job: Be part of a supportive culture that values teamwork and personal growth.
- Qualifications: Experience in leading teams and a passion for customer service is essential.
- Other info: Access to health insurance, career progression, and a company car or allowance.
Description
Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.
Are you great at making people feel comfortable?
Can you lead, inspire and motivate a team?
Are you passionate about customers receiving a first class customer experience?
If the answer is ‘yes’ then we have the role for you!
We’re looking for a Store Manager to lead the team in Ipswich. As a Store Manager, you’ll be expected to manage the day to day operation of the store, manage, coach and develop the team to achieve targets and make sure customers receive first class customer service.
What does the role involve?
Manage the day to day operation of the store
Motivate, coach and support the sales team to hit set targets
Create an environment where every member of the team is valued and supported to do perform at their best
Manage sales budgets and delivery targets
Manage rotas, holidays and sickness
Ensure and provide excellent customer service throughout the store
Deal with customer queries and complaints
Make sure our showrooms are warm, friendly, safe environments for everyone within them
Recruit, train and develop your team
Review and manage your team\’s performance
Complying with all Health & Safety policies and legislation
Who are we looking for?
If you have the below skills and qualities, we’d love to hear from you
Experience of leading and developing a team in a sales driven environment
People focussed with the ability to inspire your team to deliver results
Organised with excellent attention to detail
Excellent communication and interpersonal skills
A real people person – the ability to build strong relationships with our customers, colleagues and leadership team
Customer focussed with a passion for delivering first class customer service
A team player
Flexibility to work shift patterns
Ability to travel as and when required
Strong work ethic, resilient, self-starter and a can do attitude
What\’s in it for you?
Competitive salary with excellent bonus potential
Company car or car allowance
33 days holidays including bank holidays
Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
Colleague Discount
Career progression
Enhanced Maternity, Paternity and Adoption Leave
Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
Virtual GP – Access to a GP service 24/7
Salary finance scheme
Pension Scheme
Death in Service
Life assurance
Health Insurance
INDHP
Retail Store Manager employer: ScS Sofas
Contact Detail:
ScS Sofas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager
✨Tip Number 1
Familiarise yourself with the company culture and values. Understanding what makes us tick at StudySmarter will help you align your approach during interviews and discussions, showcasing how you can contribute to our team.
✨Tip Number 2
Prepare specific examples of how you've successfully led a team in a retail environment. Highlighting your past experiences in motivating and developing staff will demonstrate your capability to manage our store effectively.
✨Tip Number 3
Practice your customer service scenarios. Since delivering first-class customer service is crucial for this role, being ready to discuss how you've handled customer queries and complaints will set you apart from other candidates.
✨Tip Number 4
Showcase your organisational skills by discussing how you've managed budgets, rotas, and performance reviews in previous roles. This will illustrate your ability to handle the day-to-day operations of our store efficiently.
We think you need these skills to ace Retail Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in leading and developing teams, particularly in a sales-driven environment. Use specific examples that demonstrate your ability to motivate and inspire others.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your people-focused approach. Mention how you can create a supportive environment for your team and ensure excellent customer experiences.
Highlight Relevant Skills: In your application, emphasise your organisational skills, attention to detail, and strong communication abilities. These are key qualities the company is looking for in a Retail Store Manager.
Showcase Your Achievements: Include any relevant achievements or metrics from previous roles that demonstrate your success in managing sales budgets, achieving targets, and providing exceptional customer service.
How to prepare for a job interview at ScS Sofas
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully motivated your team in the past, and be ready to discuss your coaching techniques.
✨Emphasise Customer Service Experience
Since the role focuses heavily on providing first-class customer service, be sure to highlight your experience in this area. Share specific instances where you went above and beyond to resolve customer issues or enhance their shopping experience.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think about potential challenges you might encounter as a Store Manager and how you would address them.
✨Demonstrate Organisational Skills
The job requires excellent organisational abilities, so be prepared to discuss how you manage tasks like scheduling, budgeting, and performance reviews. Providing concrete examples will help illustrate your capability in these areas.
