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For Companies At a Glance
- Tasks: Support quality and governance activities, ensuring clinical excellence across various centres.
- Company: Join a dynamic team focused on continuous improvement in healthcare services.
- Benefits: Enjoy competitive salary, 25 days leave, and exclusive retail discounts.
- Why this job: Make a real impact in healthcare while developing your career in a supportive environment.
- Qualifications: NVQ Level 3 in business or healthcare administration and experience in healthcare roles required.
- Other info: Hybrid working model with opportunities for paid training and career progression.
The predicted salary is between 25059 - 30322 £ per year.
Job summary
TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING LINK: https://globaleur241.dayforcehcm.com/CandidatePortal/en-GB/msichoices/Posting/View/6611. PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK.
Main duties of the job
Reporting to the Quality & Governance Business Partner, you’ll play a key role in ensuring clinical and operational excellence across the region. This is a field-based role requiring regular visits to centres, helping to foster a culture of continuous improvement, learning, and compliance. You’ll contribute to internal inspections aligned with the CQC framework and support the delivery of our national Quality Strategy. Your work will involve monitoring quality indicators, analysing data, reviewing risk registers, and supporting teams with technical advice and capacity building. You’ll collaborate with a wide range of stakeholders, including clinical teams, centre managers, ICBs, and regulatory bodies.
About us
Only when choice is a reality for each of us, can we create a better, more equal world for everyone. Here at MSI Reproductive Choices UK we are proud to be a social enterprise that is changing the world for the better, we reinvest and donate our profits towards creating a positive social change across 37 countries globally. As one of the world\’s leading providers of sexual and reproductive healthcare our aim is simple: to empower clients to make the reproductive choices that are right for them. That is what we mean by client-centred care. At MSI, our client-centred care philosophy means respecting our clients as active partners in their own service, caring about who our clients are, their experiences, and how they feel before, during and after they access care with us. We’re proud to be an equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. MSI Reproductive Choices is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.
Job description
Job responsibilities: For full details, view the job description at the provided link: https://www.msichoices.org.uk/wp-content/uploads/2025/08/Job-Description-Quality-Governance-Assistant-May2025.pdf
Person Specification
Skills – Essential
- Experience of working in a leadership role within the healthcare sector, either operationally, multi-site support, clinical or non-clinical
- Excellent communication skills, able to build relationships across multiple teams and communicate effectively
- Excel Intermediate or above
- Highly IT-literate; comfortable using Microsoft Word and Outlook, IT systems like Datix and Maxims, and internet-based applications such as SurveyMonkey and One Trust or similar
- Proven ability to work in a multidisciplinary team, across organisational levels and departments
- Internal and external stakeholder working and relationship building
- Excellent analytical capability: able to anticipate obstacles and think ahead to draw logical solutions to problems
- Experience and/or training in monitoring outcomes and effectiveness
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
Additional information
Employer details
Employer name
MSI Reproductive Choices
Address
MSI Reproductive Choices
United Kingdom – North West / West Midlands (UK centres)
B15 2UL
#J-18808-Ljbffr
Quality & Governance Assistant employer: MSI Reproductive Choices
Contact Detail:
MSI Reproductive Choices Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality & Governance Assistant
✨Tip Number 1
Familiarise yourself with the CQC framework and quality indicators relevant to healthcare. Understanding these will not only help you in interviews but also demonstrate your proactive approach to quality governance.
✨Tip Number 2
Network with professionals in the healthcare sector, especially those involved in quality and governance roles. Engaging with them can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Brush up on your Excel skills, particularly in data analysis and reporting. Being able to showcase your proficiency in handling data will set you apart, as this is a key aspect of the role.
✨Tip Number 4
Prepare to discuss your experience in multidisciplinary teams during the interview. Highlighting specific examples of collaboration will show that you can effectively work across various departments, which is crucial for this position.
We think you need these skills to ace Quality & Governance Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in healthcare administration or operations. Emphasise your analytical skills and any specific projects where you've contributed to quality improvement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the importance of quality governance. Mention your NVQ Level 3 qualification and how your previous experiences align with the responsibilities outlined in the job description.
Highlight Technical Skills: Since the role requires proficiency in Excel and Microsoft Office, be sure to mention any specific projects or tasks where you utilised these tools effectively. This will demonstrate your capability to handle data analysis and reporting.
Showcase Communication Abilities: Given the need for excellent written and verbal communication skills, provide examples of how you've successfully collaborated with multidisciplinary teams or communicated complex information clearly in past roles.
How to prepare for a job interview at MSI Reproductive Choices
✨Showcase Your Analytical Skills
As a Quality & Governance Assistant, you'll need strong analytical abilities. Be prepared to discuss your experience with data analysis and how you've used it to improve processes or outcomes in previous roles.
✨Demonstrate Communication Proficiency
Excellent written and verbal communication skills are crucial for this role. During the interview, provide examples of how you've effectively communicated with diverse stakeholders, especially in a healthcare setting.
✨Highlight Your Experience with Compliance
Since the role involves ensuring compliance with quality standards, be ready to talk about your familiarity with regulatory frameworks like the CQC. Share specific instances where you contributed to compliance efforts in past positions.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to work under pressure. Think of situations where you've had to make quick decisions or manage conflicts within teams, and be ready to discuss them.
