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- Tasks: Serve customers with a smile and provide exceptional service in a fast-paced retail environment.
- Company: Join M&S, a major High Street brand that values its people and celebrates individuality.
- Benefits: Enjoy flexible hours, competitive pay, and fantastic perks while growing your career.
- Why this job: Be part of a passionate team that rewards hard work and fosters an inclusive culture.
- Qualifications: A passion for customer service, strong communication skills, and the ability to thrive under pressure.
- Other info: This is a permanent casual role with variable shifts, perfect for students or those seeking flexibility.
We\’re looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for a major High Street brand on a permanent casual basis, contracted to 0 hours per week. You\’ll join a team that takes pride in their work, their food, and their company, which values its people.
As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. The company invests in its people, celebrates individuality, and rewards employees who go beyond expectations.
Shift patterns: Variable shifts
Your Key Responsibilities Will Include:
- Serving customers with an easy and seamless personalized experience
- Being knowledgeable about our services and helping customers naturally and engagingly
- Representing the brand and maintaining a positive image
- Handling cash and operating the register
- Complying with Health and Safety regulations
Our Ideal Retail Assistant Will:
- Have a passion for outstanding service, greeting customers with a smile and serving with pride
- Take initiative and make customer-focused decisions
- Be an excellent team player with strong communication skills
- Desire to succeed in the role
- Work well under pressure
- Demonstrate reliability and good timekeeping
Join us at Compass to help feed people, fuel progress, and forge connections across around 6,000 venues. Grow your career with industry leader, enjoy competitive pay, great perks, and unparalleled learning and development opportunities at one of the UK\’s biggest businesses.
Job Reference: com/2207/87313001/52751851/WJ #One Retail
We are committed to fostering an inclusive environment where everyone can be themselves and has equal opportunities to advance. We celebrate diversity and aim to create a workplace where all team members feel valued, empowered, and able to thrive.
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Retail Assistant - M&S employer: One Retail
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - M&S
✨Tip Number 1
Familiarise yourself with M&S's values and customer service philosophy. Understanding their commitment to exceptional service will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your passion for food and retail in conversations. M&S takes pride in its products, so expressing genuine enthusiasm for their offerings can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully worked in a team or handled customer interactions in the past. Being able to share specific experiences will demonstrate your suitability for the role.
✨Tip Number 4
Be ready to discuss how you handle pressure and maintain a positive attitude. Retail can be fast-paced, so showing that you thrive in such environments will resonate well with the hiring team.
We think you need these skills to ace Retail Assistant - M&S
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and your ability to work in a fast-paced environment. Mention specific examples of how you've provided excellent service in previous roles.
Highlight Relevant Experience: In your CV, emphasise any previous retail or customer service experience. Use bullet points to clearly outline your achievements and responsibilities, focusing on your ability to handle cash, operate registers, and comply with health and safety regulations.
Showcase Your Soft Skills: Make sure to include soft skills such as teamwork, communication, and reliability in your application. These are crucial for the Retail Assistant role, so provide examples of how you've demonstrated these skills in past experiences.
How to prepare for a job interview at One Retail
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing outstanding customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the company's values.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Discuss how you've collaborated with colleagues in previous roles to achieve common goals, as teamwork is essential in a fast-paced retail environment.
✨Be Prepared to Discuss Brand Knowledge
Research M&S and be ready to talk about their products and services. Showing that you understand the brand and its values will impress the interviewers and demonstrate your commitment to the role.
✨Exhibit Reliability and Timekeeping Skills
Since the role requires good timekeeping, be prepared to discuss how you manage your time effectively. Share any strategies you use to ensure punctuality and reliability, which are crucial in a retail setting.
