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- Tasks: Serve customers with a smile and provide exceptional service in a fast-paced retail environment.
- Company: Join M&S, a major High Street brand that values its people and celebrates individuality.
- Benefits: Enjoy flexible hours, competitive pay, and fantastic perks while growing your career.
- Why this job: Be part of a passionate team that rewards hard work and fosters an inclusive culture.
- Qualifications: A passion for customer service, strong communication skills, and the ability to thrive under pressure.
- Other info: This is a permanent casual role with variable shifts, perfect for students or those seeking flexibility.
We\’re looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for a major High Street brand on a part time basis, contracted to 12 hours per week. You\’ll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.
As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You\’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here\’s an idea of what your shift pattern will be:
- Mon: Evenings
- Tues:
- Weds:
- Thurs: Evenings
- Fri:
- Sat:
- Sun:
Could you bring your spark to M&S? Here\’s what you need to know before applying:
Your Key Responsibilities Will Include
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about our service and helping customers with natural, engaging service
- Representing M&S and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Health and Safety regulations
Our Ideal Retail Assistant Will
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate great timekeeping and reliability
As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.
Job Reference: com/1712/86090001/52781356/BU #One Retail
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Retail Assistant - M&S employer: One Retail
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - M&S
✨Tip Number 1
Familiarise yourself with M&S's values and customer service philosophy. Understanding their commitment to exceptional service will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your passion for food and retail in conversations. M&S takes pride in its products, so expressing genuine enthusiasm for their offerings can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully worked in a team or handled customer interactions in the past. Being able to share specific experiences will demonstrate your suitability for the role.
✨Tip Number 4
Be ready to discuss how you handle pressure and maintain a positive attitude. Retail can be fast-paced, so showing that you thrive in such environments will resonate well with the hiring team.
We think you need these skills to ace Retail Assistant - M&S
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and your ability to work in a fast-paced environment. Mention specific examples of how you've provided excellent service in previous roles.
Highlight Relevant Experience: In your CV, emphasise any previous retail or customer service experience. Use bullet points to clearly outline your achievements and responsibilities, focusing on your ability to handle cash, operate registers, and comply with health and safety regulations.
Showcase Your Soft Skills: Make sure to include soft skills such as teamwork, communication, and reliability in your application. These are crucial for the Retail Assistant role, so provide examples of how you've demonstrated these skills in past experiences.
How to prepare for a job interview at One Retail
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing outstanding customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the company's values.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Discuss how you've collaborated with colleagues in previous roles to achieve common goals, as teamwork is essential in a fast-paced retail environment.
✨Be Prepared to Discuss Brand Knowledge
Research M&S and be ready to talk about their products and services. Showing that you understand the brand and its values will impress the interviewers and demonstrate your commitment to the role.
✨Exhibit Reliability and Timekeeping Skills
Since the role requires good timekeeping, be prepared to discuss how you manage your time effectively. Share any strategies you use to ensure punctuality and reliability, which are crucial in a retail setting.
