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For Companies At a Glance
- Tasks: Lead store operations, drive sales, and ensure top-notch customer service.
- Company: Join Johnstone's Decorating Centre, a leader in the decorating industry.
- Benefits: Enjoy a full-time permanent role with potential for growth and development.
- Why this job: Be part of a dynamic team focused on excellence and customer satisfaction.
- Qualifications: Looking for motivated individuals with leadership skills and a passion for retail.
- Other info: This is a fantastic opportunity to make an impact in a thriving environment.
The predicted salary is between 28800 - 42000 £ per year.
Store Operations Manager
You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.
Warrington | Johnstone\’s Decorating Centre
Full Time | Permenant
As a Store Operations Manager within our Johnstone\’s Decorating Centre you will lead from the front. With responsibility for driving and growing sales, you will ensure that all operating standards achieve the expected level of excellence.
Within this role you will provide outstanding Customer Service and support within your store, always demonstrating a positive customer focused attitude.
What we can offer
Excellent starting salary
Fantastic bonus scheme up to 20%
Work for a friendly, inclusive and supportive team
Great work life balance – our stores are closed Saturday afternoon & Sundays
Generous health care packages and staff discounts
Work for a global organization that offers development and progression opportunitiesKey Responsibilities
Achieving expected sales and profit targets within store to ensure Company profitability.
Providing day to day management of the Sales Assistants which will include the organization and planning of both working rotas and absence planners. The number of direct reports will vary dependent on size of store.
Providing training to all new and existing colleagues and coaching where necessary.
Working Operational Managers to control resources in line with budgeted costs.
Maintaining a high level of security, and full compliance with Company policies within the store in regards to stock, financial transactions, security and premises.
Handling of the Decorating Centre accounts within the agreed company guidelines and policy.
Ensuring that Health & Safety standards are maintained at all times.
Carrying out any required recruitment and selection procedures in liaison with the District Operations Manager.Qualifications
Previous experience in a customer facing environment delivering on direct sales.
Strong leadership, mentoring and motivational skills with previous supervisory experience.
Demonstrates the ability to stay calm and composed when dealing with difficult situations.
Flexibility in attitude towards both working hours and duties, providing cover for the other Decorating Centres in the Zone as required
Store Operations Manager employer: Talent Solutions Staffing UK
Contact Detail:
Talent Solutions Staffing UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Operations Manager
✨Tip Number 1
Familiarise yourself with the Johnstone's Decorating Centre brand and its products. Understanding their offerings will help you demonstrate your passion for the role during interviews and show that you're genuinely interested in contributing to their success.
✨Tip Number 2
Network with current or former employees of Johnstone's Decorating Centre. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the Store Operations Manager position.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your leadership skills and ability to drive sales. Being able to articulate how you've successfully managed teams and improved customer service will set you apart from other candidates.
✨Tip Number 4
Stay updated on industry trends and best practices in retail management. Showing that you are knowledgeable about the latest strategies in store operations can impress interviewers and demonstrate your commitment to continuous improvement.
We think you need these skills to ace Store Operations Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Store Operations Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Leadership Experience: Since the role involves leading from the front, emphasise any previous leadership roles or experiences you have had. Use specific examples to demonstrate your ability to drive sales and manage a team effectively.
Showcase Customer Service Skills: Customer service is crucial in this role. Include examples of how you have provided outstanding customer service in past positions, and how you plan to maintain high standards in the new role.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about the Store Operations Manager position at Johnstone's Decorating Centre. Make sure to connect your skills and experiences directly to the job description.
How to prepare for a job interview at Talent Solutions Staffing UK
✨Showcase Your Leadership Skills
As a Store Operations Manager, you'll be expected to lead your team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how it has driven results.
✨Demonstrate Sales Acumen
Since driving and growing sales is a key responsibility, come ready to discuss your previous experiences with sales strategies. Be prepared to share specific metrics or achievements that highlight your success in boosting sales.
✨Emphasise Customer Service Excellence
Outstanding customer service is crucial for this role. Think of instances where you went above and beyond for customers, and be ready to explain how you would instil a customer-first mentality within your team.
✨Understand Operating Standards
Familiarise yourself with the operating standards relevant to the decorating industry. Be prepared to discuss how you would ensure these standards are met and maintained in your store, showcasing your attention to detail and commitment to excellence.
