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- Tasks: Lead housing assessment teams and manage homelessness services to support vulnerable residents.
- Company: Join a dedicated council focused on reducing homelessness and improving community welfare.
- Benefits: Enjoy a hybrid work model, competitive pay, and the chance to make a real difference.
- Why this job: Be part of a mission-driven team that impacts lives and shapes community policies.
- Qualifications: Leadership experience in housing and knowledge of relevant legislation are essential.
- Other info: This is a 12-month contract with potential for ongoing opportunities.
Housing Needs Operational Manager
Make sure to apply with all the requested information, as laid out in the job overview below.
North London
Mon to Fri 9am to 5pm (hybrid position)
£44.61 p/hr umbrella
Initial 12 month ongoing contract
About the Role
We’re looking for an experienced Housing Needs Operational Manager to lead our Housing Assessment Teams & Systems. This is a pivotal role in managing homelessness demand, reducing rough sleeping, and ensuring the delivery of a professional housing assessment and investigative service in line with legislation. You will be responsible for managing teams, budgets, and services that directly impact some of the most vulnerable residents in our community.
What You’ll Be Doing
Managing frontline housing services including homelessness prevention, assessments, investigations, and relief services.
Leading the development and delivery of strategies to reduce homelessness and rough sleeping.
Overseeing the procurement and compliance of emergency, temporary, and settled accommodation.
Ensuring the Council meets its statutory obligations under housing and homelessness legislation.
Managing up to 6 direct and 27 indirect staff, motivating teams to deliver excellent services.
Monitoring and managing service budgets, including securing and managing external grants.
Developing and implementing improvements to housing systems (HPA2 & CBL).What We’re Looking For
Proven leadership experience in housing needs, homelessness, or housing services.
In-depth knowledge of housing legislation including the Housing Act 1996 Part 7, Homelessness Reduction Act 2017, Care Act 2014, and Children’s Act 1989.
Strong background in service improvement, staff management, and change management.
Experience in budget management, performance monitoring, and external grant funding.
Excellent communication, negotiation, and presentation skills, with the ability to handle complex and sensitive cases.
Degree-level education or equivalent experience in housing, social policy, or related field.
PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email
Housing Needs Operational Manager employer: Vox Network Consultants
Contact Detail:
Vox Network Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Needs Operational Manager
✨Tip Number 1
Familiarise yourself with the key housing legislation mentioned in the job description, such as the Housing Act 1996 and the Homelessness Reduction Act 2017. Being able to discuss these laws confidently during an interview will demonstrate your expertise and commitment to the role.
✨Tip Number 2
Showcase your leadership experience by preparing specific examples of how you've successfully managed teams in the past. Highlight any strategies you've implemented that led to improved service delivery or team performance, as this is crucial for the Housing Needs Operational Manager position.
✨Tip Number 3
Research current trends and challenges in homelessness and housing needs within North London. Being knowledgeable about local issues will allow you to engage in meaningful discussions during interviews and show that you're proactive about understanding the community's needs.
✨Tip Number 4
Prepare to discuss your experience with budget management and securing external grants. Be ready to provide examples of how you've effectively managed budgets in previous roles, as financial acumen is a key aspect of this position.
We think you need these skills to ace Housing Needs Operational Manager
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Housing Needs Operational Manager position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise your leadership experience in housing needs or homelessness services. Provide specific examples of how you've managed teams, budgets, and improved services in previous roles.
Demonstrate Knowledge of Legislation: Showcase your understanding of relevant housing legislation such as the Housing Act 1996 and the Homelessness Reduction Act 2017. Mention any direct experience you have with these laws in your application.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your qualifications but also conveys your passion for helping vulnerable residents. Tailor it to reflect how your skills align with the goals of the organisation.
How to prepare for a job interview at Vox Network Consultants
✨Know Your Legislation
Familiarise yourself with key housing legislation such as the Housing Act 1996 and the Homelessness Reduction Act 2017. Being able to discuss these laws confidently will demonstrate your expertise and understanding of the role's requirements.
✨Showcase Leadership Skills
Prepare examples of your leadership experience, particularly in managing teams and improving services. Highlight specific instances where you motivated staff or implemented successful strategies to reduce homelessness.
✨Budget Management Insights
Be ready to discuss your experience with budget management and securing external grants. Providing concrete examples of how you've successfully managed budgets in previous roles will show your capability in this area.
✨Communicate Effectively
Practice your communication skills, especially in handling complex and sensitive cases. Be prepared to demonstrate your negotiation and presentation abilities, as these are crucial for the role.
