At a Glance
- Tasks: Manage income recovery, service charges, and provide expert leasehold advice.
- Company: Join a dynamic team focused on maximising income and delivering essential services.
- Benefits: Enjoy competitive pay of £25 p/hr and the potential for ongoing work.
- Why this job: Make a real impact in the community while developing your skills in a supportive environment.
- Qualifications: Strong knowledge of leasehold legislation and experience in residential lettings management required.
- Other info: Initial contract of 3 to 6 months with opportunities for growth.
Leasehold Income & Service Charge Officer
Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.
Eastleigh
Initial 3 to 6 month ongoing contract
£25 p/hr umbrella
About the Role
We’re looking for a proactive Leasehold Income & Service Charge Officer to join our Operations Directorate. In this role, you’ll ensure accurate calculation and collection of service charges, ground rent, and major works recharges, helping us maximise income and deliver essential services for our customers. You’ll also be responsible for arrears recovery, statutory consultation, and providing expert advice on leasehold matters.
What You’ll Be Doing
Managing the recovery of income including arrears, service charges, ground rent, and major works recharges.
Scrutinising service charge estimates and actuals, ensuring accuracy and compliance with statutory regulations.
Reviewing external management company charges and ensuring eligible costs are passed on to residents.
Preparing recharge invoices for leasehold, market rent, and commercial accounts.
Monitoring sinking fund collection and expenditure in line with asset management programmes.
Producing service charge reports and supporting income recovery.
Leading on debt recovery including preparation of legal documentation and representing the organisation at court or First Tier Tribunal hearings.
Working closely with Finance and Development teams to ensure accurate service charge accounting and the setup of new schemes.What We’re Looking For
Strong knowledge of leasehold legislation (Commonhold & Leasehold Reform Act 2002, Landlord & Tenant Act 1985).
CIH or RPM qualified (or working towards).
Experience in leasehold, shared ownership, or residential lettings management.
Ability to interpret leases and apply legal requirements to service charges, enfranchisement, consents, and lease extensions.
Skilled in arrears management and debt recovery, including legal case preparation.
Full driving licence and ability to travel as required.
PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email
Leasehold Income & Service Charge Officer employer: Vox Network Consultants
Contact Detail:
Vox Network Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leasehold Income & Service Charge Officer
✨Tip Number 1
Familiarise yourself with the key legislation relevant to the role, such as the Commonhold & Leasehold Reform Act 2002 and the Landlord & Tenant Act 1985. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the legal framework that governs leasehold matters.
✨Tip Number 2
Network with professionals in the property management sector, especially those who specialise in leasehold and service charge management. Attend industry events or join relevant online forums to connect with others and gain insights that could be beneficial during your application process.
✨Tip Number 3
Prepare to discuss specific examples of your experience in arrears management and debt recovery. Think about challenges you've faced and how you overcame them, as this will showcase your problem-solving skills and practical knowledge in a real-world context.
✨Tip Number 4
Research StudySmarter and our values, particularly how we approach customer service and community engagement. Being able to articulate how your personal values align with ours can make a strong impression during interviews and show that you're a good fit for our team.
We think you need these skills to ace Leasehold Income & Service Charge Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Leasehold Income & Service Charge Officer position. Understand the key responsibilities and required qualifications to tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in leasehold management, arrears recovery, and knowledge of relevant legislation. Use specific examples to demonstrate how your background aligns with the role's requirements.
Showcase Your Skills: Make sure to highlight your skills in financial management, legal documentation preparation, and customer service. Mention any qualifications like CIH or RPM that you possess or are working towards, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Vox Network Consultants
✨Know Your Legislation
Familiarise yourself with key leasehold legislation such as the Commonhold & Leasehold Reform Act 2002 and the Landlord & Tenant Act 1985. Being able to discuss these laws confidently will demonstrate your expertise and understanding of the role.
✨Showcase Your Experience
Prepare specific examples from your past work that highlight your experience in leasehold, shared ownership, or residential lettings management. This will help you illustrate your skills in arrears management and debt recovery effectively.
✨Understand the Role's Responsibilities
Review the job description thoroughly and be ready to discuss how you would manage income recovery, scrutinise service charge estimates, and prepare recharge invoices. Showing that you understand the day-to-day tasks will set you apart.
✨Prepare Questions
Think of insightful questions to ask about the organisation's approach to service charges and income recovery. This shows your interest in the role and helps you assess if the company is the right fit for you.