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- Tasks: Lead a Payroll Team, manage payroll processing, and resolve complex queries.
- Company: Join a partnership of five NHS Trusts focused on improving healthcare in Lancashire and South Cumbria.
- Benefits: Enjoy a supportive team culture, opportunities for professional development, and a commitment to diversity.
- Why this job: Make a real impact in healthcare while developing your skills in a dynamic environment.
- Qualifications: IPPM Diploma in Payroll Management or equivalent NHS payroll experience required.
- Other info: We promote a zero-tolerance policy on aggression and encourage applications from diverse backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
To support the ongoing development of an integrated Employee Service Department that embraces technology to provide a high quality, efficient, and effective customer-focused service. To foster a team-based culture focused on professionalism, meeting customer needs, and continuous improvement. You will manage the team, including payroll processing, contribute to systems and staff development, and provide senior-level assistance across the department. You should have specialized knowledge of NHS payroll, pension, and statutory legislation, and be able to analyze and interpret complex reports.
Our Partnership brings together five NHS provider Trusts with the Integrated Care Board (ICB) in Lancashire and South Cumbria, aiming to improve health and healthcare outcomes and ensure Lancashire and South Cumbria is a great place to work. We focus on sharing skills, best practices, and standardizing processes to reduce duplication and improve quality. The creation of One LSC oversees all corporate services for the region, promoting a system-wide approach to better outcomes for patients and staff.
Main Responsibilities
- Manage and oversee the performance of a Payroll Team within the Employee Services Department.
- Plan and prioritize payroll workloads to ensure efficiency.
- Maintain current knowledge of legislation related to payroll, expenses, pension, and employment terms, including Agenda for Change, Medical and Dental, and VSM.
- Investigate and resolve complex queries and errors in the ESR system, liaising with IBM as necessary.
- Deliver services to Trust or client organizations, acting as the main point of contact.
- Assist with audit requirements.
We seek an enthusiastic, dedicated Payroll Account Manager with NHS payroll experience, capable of leading a team in a challenging environment. Proficiency in ESR, excellent communication skills, and advanced MS Office skills are essential. This role offers a senior-level opportunity to contribute significantly to service development.
Candidate Requirements
- Hold or be studying towards IPPM Diploma in Payroll Management, NVQ Level 6, or equivalent NHS payroll experience.
- Expertise in NHS Payroll Conditions, Pension Scheme, and current legislation.
- Extensive knowledge of pay-related computer systems.
- Advanced skills in Microsoft Office, especially Excel.
- Understanding of security and Health & Safety issues.
Our organization is committed to diversity and equal opportunities, operating a \’Zero Tolerance\’ policy on aggression, violence, bullying, and harassment. We aim to reflect the communities we serve and encourage applications from all backgrounds, especially BAME communities. We are dedicated to providing accessible recruitment processes and supporting applicants with personal adjustments.
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Payroll Account Manager employer: East Lancashire Hospitals NHS Trust
Contact Detail:
East Lancashire Hospitals NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll Account Manager
✨Tip Number 1
Familiarise yourself with the specific payroll systems used in the NHS, particularly ESR. Understanding how these systems work will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees in similar roles within the NHS. They can provide valuable insights into the team dynamics and expectations, which can be beneficial during your application process.
✨Tip Number 3
Stay updated on the latest changes in NHS payroll legislation and policies. Being knowledgeable about current issues will show your dedication and readiness to tackle challenges in the role.
✨Tip Number 4
Prepare to discuss your leadership style and experiences managing teams. Highlighting your ability to foster a team-based culture will resonate well with the values of our organisation.
We think you need these skills to ace Payroll Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your NHS payroll experience and any relevant qualifications, such as the IPPM Diploma in Payroll Management or NVQ Level 6. Emphasise your expertise in payroll conditions, pension schemes, and legislation.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with the responsibilities outlined in the job description. Mention your ability to lead a team and your commitment to continuous improvement in service delivery.
Showcase Relevant Skills: Highlight your advanced skills in Microsoft Office, particularly Excel, and your proficiency in using pay-related computer systems. Provide examples of how you've used these skills to resolve complex payroll queries or improve processes.
Demonstrate Understanding of Legislation: Include specific examples of your knowledge regarding NHS payroll legislation and how you stay updated on changes. This will show your potential employer that you are proactive and well-informed about the industry standards.
How to prepare for a job interview at East Lancashire Hospitals NHS Trust
✨Showcase Your NHS Payroll Knowledge
Make sure to highlight your understanding of NHS payroll, pension schemes, and relevant legislation during the interview. Be prepared to discuss specific examples of how you've applied this knowledge in previous roles.
✨Demonstrate Leadership Skills
As a Payroll Account Manager, you'll be leading a team. Share experiences where you've successfully managed a team, resolved conflicts, or improved processes. This will show your capability to foster a team-based culture.
✨Prepare for Technical Questions
Expect questions related to payroll processing systems, especially ESR. Brush up on your technical skills and be ready to explain how you've used these systems to resolve complex queries or errors.
✨Emphasise Communication Skills
Effective communication is key in this role. Prepare to discuss how you've communicated with various stakeholders, including clients and team members, to ensure clarity and efficiency in service delivery.
