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- Tasks: Repair and maintain horticultural machinery in a workshop setting.
- Company: Join a company dedicated to quality service in horticultural equipment.
- Benefits: Enjoy 32 days off, sick pay, discounts, and a pension plan.
- Why this job: Be part of a supportive team while honing your technical skills.
- Qualifications: Knowledge of garden machinery and strong communication skills required.
- Other info: Full-time role with competitive pay and overtime opportunities.
The predicted salary is between 24000 - 42000 £ per year.
Reporting directly to the Service Manager, you will be responsible for the repair and maintenance of all equipment associated with Horticultural machinery that is sold by the company’s sales departments. This role will be solely workshop based.
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Repair and maintain equipment for customers associated with Horticultural machinery
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Diagnose faults and successfully carry out repairs and service work
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Good knowledge of Utility, Garden and small Agricultural machinery
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Knowledge of Domestic or Professional Grass Machinery and how it functions is advantageous
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Ability to diagnose hydraulic and electrical faults using the latest software
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Have the ability to work alone using own initiative and as part of a team
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Heavy lifting but apply common sense to items that require assistance
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Good communication skills
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Competent in the use of computers
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Excellent customer service skills both face to face and over the telephone
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Be self-motivated
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Full clean driver’s licence
Hours: 39 hours per week – 8am to 5pm, Monday to Thursday and 8am to 4pm Friday (1 hour unpaid lunch)
Overtime above 39 hours per week will be paid at time and a half
Salary: £Competitive, depending upon experience
Contract: Permanent, Full Time, Hourly Paid
Benefits: 32 days annual leave including bank holidays, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab Service, Car Tyre Discount, Staff Discount in Country Stores and Life Insurance Cover (2 x salary)
Service Technician employer: The Shorterm Group
Contact Detail:
The Shorterm Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician
✨Tip Number 1
Familiarize yourself with the specific types of horticultural machinery that the company sells. This knowledge will not only help you in the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your diagnostic skills, especially for hydraulic and electrical faults. Being able to discuss your experience with relevant software during the interview can set you apart from other candidates.
✨Tip Number 3
Showcase your ability to work both independently and as part of a team. Prepare examples from your past experiences where you successfully collaborated with others or took initiative on your own.
✨Tip Number 4
Highlight your customer service skills by preparing anecdotes that illustrate how you've effectively communicated with clients in previous roles. This is crucial since the position involves direct interaction with customers.
We think you need these skills to ace Service Technician
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience with horticultural machinery and any relevant repair work you've done. Mention specific types of machinery you have worked on, especially if they relate to the job description.
Showcase Technical Skills: Detail your ability to diagnose faults, particularly in hydraulic and electrical systems. If you have experience using diagnostic software, be sure to include that as well.
Demonstrate Communication Skills: Since good communication skills are essential for this role, provide examples of how you've effectively communicated with customers or team members in previous positions.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the specific requirements of the Service Technician position. Use keywords from the job description to ensure your application stands out.
How to prepare for a job interview at The Shorterm Group
✨Show Your Technical Knowledge
Be prepared to discuss your experience with horticultural machinery and any specific models you have worked on. Highlight your ability to diagnose faults, especially in hydraulic and electrical systems, as this is crucial for the role.
✨Demonstrate Problem-Solving Skills
During the interview, be ready to provide examples of how you've successfully diagnosed and repaired equipment in the past. This will showcase your initiative and ability to work independently, which are key traits for this position.
✨Emphasize Communication Abilities
Good communication skills are essential, so think of instances where you've effectively communicated with customers or team members. Be sure to convey your customer service experience, both face-to-face and over the phone.
✨Prepare for Practical Questions
Expect practical questions related to the job, such as how you would approach a specific repair task. Familiarize yourself with common issues in garden and agricultural machinery to demonstrate your expertise and readiness for the role.
