At a Glance
- Tasks: Coordinate patient appointments and support clinical operations for an exceptional patient experience.
- Company: Join a dynamic healthcare team dedicated to improving patient care and operational efficiency.
- Benefits: Enjoy competitive pay, flexible shifts, and opportunities for professional growth in a supportive environment.
- Why this job: Be part of a vital role that directly impacts patient care and enhances your administrative skills.
- Qualifications: Must be 18+, with a high school diploma or GED; medical office experience preferred.
- Other info: Pay ranges from $21.55 to $29.35 per hour, with potential for additional shift differentials.
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Maintains systems essential to the daily operations supporting patient care. Schedules and coordinates a variety of appointments, procedures, and tests, maintains and communicates department and provider schedules, and provides excellent department support to promote efficient, effective clinical operations and an exceptional patient experience.
Principle Responsibilities
- Scheduling: Schedules and/or reschedules patient appointments, procedures, diagnostic tests, surgeries, hospital admissions, and other related appointments between multiple providers. May enter all scheduling documentation in the electronic medical record. Verifies insurance and obtains prior authorizations as needed. May register patients. Manages the patient outcome tool, including preparation and distribution. Creates, deletes, and modifies schedule versions and calendars to reflect changes in provider schedules. Arranges interpreter services for patients as needed.
- Administrative department support: Provides department reception, patient check-in, and telephone coverage, routing messages accordingly. Tracks insurance verification using multiple systems. Maintains lobby area. Ensures patient documentation is complete and manages an insurance or referral work queue. Organizes and maintains department records, manuals, and patient education materials. Participates in patient data reporting and compliance with regulatory standards. Assists physicians with reimbursements, expense reports, credentialing, charge capture, and medical records.
- Chart preparation: Analyzes patient records to determine if outside documents are needed. Reviews patient consent forms to ensure they are updated. Contacts document sources, obtains records, scans, and indexes into the electronic medical record.
- Other duties as assigned.
Required Qualifications
- Must be 18 years of age with the education and/or experience needed to meet required functional competencies as listed on the job description.
Preferred Qualifications
- High school diploma or GED.
- Post-secondary education in the medical field.
- 2 to 5 years of experience in a medical office including administrative support, scheduling, customer service, working knowledge of Microsoft Suite, and electronic medical records.
Physical Demands
- Sedentary: Lifting weight up to 10 lbs. occasionally; negligible weight frequently.
Pay Range
Pay Range: $21.55 to $29.35 per hour. This reflects the base hiring pay range. Your starting rate depends on factors including experience, education, and union agreement (if applicable). Shift, weekend, and other differentials may increase your pay for certain shifts or work.
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Provider Coordinator employer: Allina Health
Contact Detail:
Allina Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Provider Coordinator
✨Tip Number 1
Familiarise yourself with the electronic medical record systems commonly used in healthcare settings. Being knowledgeable about these systems will not only boost your confidence during interviews but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Brush up on your scheduling and organisational skills. Consider creating a mock schedule or using scheduling software to practice managing multiple appointments and procedures, as this is a key responsibility of the Provider Coordinator role.
✨Tip Number 3
Network with professionals in the medical field, especially those who work in administrative roles. They can provide insights into the day-to-day responsibilities and may even refer you to job openings, including the one at StudySmarter.
✨Tip Number 4
Prepare for potential interview questions by thinking about scenarios where you've successfully managed patient interactions or resolved scheduling conflicts. This will help you articulate your experience effectively and show how you can contribute to an exceptional patient experience.
We think you need these skills to ace Provider Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Provider Coordinator position. Understand the key responsibilities and required qualifications to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in a medical office or administrative support roles. Mention specific tasks you've handled that align with scheduling, patient care, and administrative duties.
Showcase Your Skills: Make sure to highlight your proficiency in Microsoft Suite and electronic medical records. Provide examples of how you've used these tools effectively in past roles to improve efficiency or patient experience.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for patient care and commitment to providing excellent support. Personalise it to reflect why you want to work specifically for this company.
How to prepare for a job interview at Allina Health
✨Know the Role Inside Out
Familiarise yourself with the responsibilities of a Provider Coordinator. Understand the scheduling processes, patient care support, and administrative tasks involved. This will help you answer questions confidently and demonstrate your knowledge.
✨Highlight Relevant Experience
Be prepared to discuss your previous experience in medical office settings. Emphasise any roles where you managed scheduling, patient interactions, or administrative duties. Use specific examples to illustrate your skills and how they relate to the job.
✨Showcase Your Communication Skills
As a Provider Coordinator, effective communication is key. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you handle patient inquiries and coordinate with multiple providers, showcasing your ability to maintain professionalism under pressure.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer about the team dynamics, challenges faced in the role, or opportunities for professional development. This shows your genuine interest in the position and helps you assess if it's the right fit for you.